We bought a pots & pans set. Ideal price, good quality as a first set for my son just starting out in his first home. We were looking for some knives. The knives on the special.price were out of s... Vis mer
Beliggenhet
Bytt filialUnit 30A, Fort Kinnaird Retail Park, EH15 3RD Edinburgh, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tid... Vis mer
Selskapet har svart
For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipmen... Vis mer
Selskapet har svart
Excellent experience in the shop at Fort Kinnaird, Edinburgh . Picked a knife block set as a gift for my Son in law , the young lady assistant was very helpful and I even got a discount in the sale
Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
Unit 30A, Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, Storbritannia
4,6
Enestående
486 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
POTS & PANS
We bought a pots & pans set. Ideal price, good quality as a first set for my son just starting out in his first home.
We were looking for some knives. The knives on the special.price were out of stock but we will revisit to hopefully purchase.
10. oktober 2026
Excellent choice of kitchen essentials
Assistant was very helpful and we
Found what we were looking for
14. oktober 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Informative and very pleasant customer…
Informative and very pleasant customer service
7. oktober 2026
Svar fra ProCook - Edinburgh
We are delighted to hear that you found our customer service both helpful and wonderfully pleasant. Thank you for your review!
The staff member was unhelpful and…
The staff member was unhelpful and spent much of the time on her phone. The way she spoke to me made me feel belittled and uncomfortable.
26. september 2026
Svar fra ProCook - Edinburgh
Edinburgh
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Svar fra ProCook - Edinburgh
We're so pleased to hear that you found our staff helpful and that you appreciated the quality of our products! Thank you for your wonderful feedback.
Went in looking for a new frying pan…
Went in looking for a new frying pan and was guided to selection and differences between options explained. Went with the tri ply due to overall size and durability.
24. september 2026
Svar fra ProCook - Edinburgh
We're so pleased to hear you received excellent guidance on our frying pan selection and the differences between options! It's great you found the perfect tri-ply pan for its size and durability.
The staff and product is 👍
11. september 2026
Svar fra ProCook - Edinburgh
We're happy to hear that our team and inventory met your expectations, and we thank you for sharing your feedback.
I got the product I was looking for and…
I got the product I was looking for and pleased with the quality --- staff member helping me was very helpful, friendly and informative .
10. september 2026
Excellent experience in the shop at…
Excellent experience in the shop at Fort Kinnaird, Edinburgh . Picked a knife block set as a gift for my Son in law , the young lady assistant was very helpful and I even got a discount in the sale
2. september 2026
first time buyer disappointed
The product is not fit for purpose and my request for assistance has not been answered a few days later. Wish I had read the reviews before I bought!
2. september 2026
Svar fra ProCook - Edinburgh
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
The girls were very helpfull when we…
The girls were very helpfull when we came in and very knowledgable when we asked questions about different products. Would recommend the store to anyone. Isabel Wilson
30. august 2026
Good quality products and managed to…
Good quality products and managed to get discount too!
27. august 2026
Unprofessional
There was no "hello" or "good morning, how can I help". The assistants were talking about their and their friend's personal lives. Not what a customer wants to hear.
Not professional.
25. august 2026
Svar fra ProCook - Edinburgh
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Very helpful
The shop assistant was very helpful in store, would definitely go there again, we asked about a certain product and she checked it was in stock for us.
19. august 2026
New scissors …
Quick visit to get new scissors ended up getting several other items Great value
17. august 2026
Fantastic quality items in the sale
Fantastic quality items in the sale, absolutely delighted!
19. august 2026
Svar fra ProCook - Edinburgh
We are so pleased to hear that you found our pricing and service to be good. We truly appreciate your positive feedback!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.