Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Vis mer
Selskapet har svart
Beliggenhet
Bytt filial7 South Street, DT1 1BL Dorchester, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The shop assistant was extremely helpful and friendly and up beat late on a quiet bank holiday afternoon! Cheese knife set is excellent and great value
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Vis mer
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
7 South Street, DT1 1BL, Dorchester, Storbritannia
4,8
Enestående
736 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful & friendly staff
1. august 2026
Super shop
Pleasant, helpful,staff and a wide variety of products. My favourite shop for kitchen utensils from small to large!
25. juli 2026
Bought a cheaper pestle and mortar as a…
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, the recipient commented on it being sturdy and vety heavy!
23. juli 2026
Went in to purchase food processor…
Went in to purchase food processor which I had looked at before. Staff very helpful to make sure I was buying the correct product size and its uses. Left happy with my item.
25. juli 2026
Although i was unable to find some of…
Although i was unable to find some of the items i was looking for the gentleman who served us was very helpful and friendly. He also was able to answer some of my questions on the material used in some of your products.
20. juli 2026
very efficient service
15. juli 2026
Very helpful shop assistant when I…
Very helpful shop assistant when I asked a question. Would shop here again
23. juli 2026
Quality products at an affordable price. Knowledgeable and friendly staff.
Staff always have time to discuss the merits of products
13. juli 2026
Friendly helpful staff
Both members of staff were friendly and helpful without being over pushy for a sale. They were also naturally friendly with none of the ‘in’ phrases that seem to be part of retail training recently. They moved easily between dealing with me and another customer.
8. juli 2026
Store was well stocked and clean and…
Store was well stocked and clean and tiday. Staff were helpful and friendly
8. juli 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Friendly welcoming staff.
Friendly welcoming staff.
Pointed out a promotion i hadn't noticed.
7. juli 2026
Svar fra ProCook - Dorchester
We're so glad our staff was friendly and welcoming, and that they were able to inform you about a promotion! Thank you for sharing your positive experience.
The kettle takes a few seconds to turn…
The kettle takes a few seconds to turn itself off after boiling. It also gets very hot on the outside.
29. juni 2026
Svar fra ProCook - Dorchester
customer
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Svar fra ProCook - Dorchester
We are so pleased to hear you enjoyed our lovely shop and the great range of products we offer. Thank you for your wonderful feedback!
Svar fra ProCook - Dorchester
We're so glad our sales assistant demonstrated excellent knowledge. We appreciate your kind words!
Shop was spacious
Shop was spacious, plenty room to walk around.
Staff were helpful and knowledgeable, able to find exactly what I was looking for.
30. juni 2026
Svar fra ProCook - Dorchester
We're so glad you enjoyed the spaciousness of our shop and that our staff were able to help you find exactly what you were looking for!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.