We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Selskapet har svart
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Vis mer
Selskapet har svart
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Storbritannia
- 01615156449
4,8
Enestående
254 anmeldelser
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I asked anbrilliantd the gentleman server sorted…
I asked and the gentleman server sorted it all out, could ask no more
29. juli 2026
Excellent customer service very helpful…
Excellent customer service very helpful and a very happy customer
25. juli 2026
The product that they carry
The product that they carry. Also the staff is very knowledgeable and pleasant.
25. juli 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Not used it yet for a presant don't do…
Not used it yet for a presant don't do pepper stop sending emails at stupid times in the night waking me up
25. juli 2026
Svar fra ProCook - Arndale
Hi,
Thanks for getting in touch.
We've amended your email preferences as requested. Please note that it may take a few days for the changes to fully update across our systems, so you may still receive some emails during this time.
We apologise for any inconvenience caused.
Kind regards,
Essential for cooking
I have visited the precook shop in Manchester and 5he products on display are of a very high standard.
I have found the staff very helpful and friendly, explained everything clearly. I find that the products are at a good price, and of a very high standard.
22. juli 2026
Shopkeepers are very friendly
Shopkeepers are very friendly, polite and helpful. I like to shop in your store. I need more evidence for your products are safe to use for using in kitchen. I suppose I buy anything for cooking that is never harm my family. I asked your staff couldn't be answered my require. I need to know the material, quality and how to use.
18. juli 2026
Very clean store
Very clean, organised and well lit store.
Completely disinterested customer service
14. juli 2026
Svar fra ProCook - Arndale
We appreciate your feedback regarding our store's cleanliness and organization. We are truly concerned to hear about your experience with our customer service. We are committed to ensuring every customer feels valued and assisted. We will address this internally to improve our service.
Arndale Manchester is a great store to…
Arndale Manchester is a great store to visit. Very pleased with the staffs excellent customer service ! Been several times and always a pleasant experience. Well stocked, great prices and knowledgeable about products.
Will definitely recommend 👌
12. juli 2026
Great quality products
Great quality products. Worth the price. The staff is also very friendly and professional.
6. juli 2026
Svar fra ProCook - Arndale
We're so glad you enjoyed our quality products and found our staff friendly and professional! Thank you for your kind words.
Very helpful when I bought 3 pack of…
Very helpful when I bought 3 pack of knife set and a chef knife.
3. juli 2026
Svar fra ProCook - Arndale
We're so glad to hear that you found our knife sets helpful! Thank you for choosing us for your kitchen needs and for the wonderful feedback.
Staff member was friendly polite and…
Staff member was friendly polite and efficient. Good product knowledge
30. juni 2026
Svar fra ProCook - Arndale
We're so glad you found our staff friendly, polite, and efficient, and that they had good product knowledge! Thank you for your kind words.
A mistake on my part was speedily…
A mistake on my part was speedily rectified with no quibble by yourselves. Which made the whole transaction easier. This is why I continue to shop with yourselves.
21. juni 2026
Reasonable Price & 25 yrs Warranty…
Reasonable Price & 25 yrs Warranty which is Good. Helpful Staff at Arndale Centre give me a trust of this brand.
3. juli 2026
Svar fra ProCook - Arndale
We're so pleased to hear you found our pricing reasonable and appreciate the 25-year warranty. We're especially glad our Arndale Centre team provided such helpful service, building your trust in our brand. Thank you for your kind words!
Great collection of kitchen items
All the kitchen items are excellent and worth the investment, will buy again.
3. juli 2026
Svar fra ProCook - Arndale
We're so glad you found our kitchen items excellent and a worthwhile investment! Thank you for your kind words and for planning to buy from us again.
Svar fra ProCook - Arndale
We're so pleased you found our offerings to be good value and our team helpful and friendly! We appreciate your kind words.
Attractively laid out store with a…
Attractively laid out store with a large variety of cooking utensils competitively priced.
28. juni 2026
Great array of items and very helpful
Great array of items and very helpful, friendly staff.
27. juni 2026
Svar fra ProCook - Arndale
We're so glad you enjoyed our selection of items and found our staff to be very helpful and friendly!
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