Superb Customer Service! Taylor and the rest of team collected my defective Dura-ace front wheel order smoothly. Considering I moved to another country from where I ordered the item originally, it w... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Prices look good but you do not hold much if any stock. After having to chase my order you told me you were awaiting stock and have since followed up with another message saying the order has been ca... Vis mer
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As far as I'm concerned & orders placed over the last 2-3yrs, PBK have been pretty good. Items arrived quickly & in very good condition, using Royal mail48. Prices paid have usually been a lot cheape... Vis mer
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Was looking for some new Ultegra pedals and front derailleur, and managed to pick both up for half price - thought it was an error when I first found (the pedals) on Google product search. Delivery wa... Vis mer
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Informasjon om virksomheten
Om ProBikeKit (UK)
Skrevet av virksomheten
Pro Bike Kit
Helpful links
About Us
ProBikeKit was founded in the early 1990’s by a small team of passionate and committed road cyclists, and the business has since then developed into a global brand.
We have built on the solid foundations of our business where our passion for road cycling matches our relentless commitment to provide customers with a first-class service for the best road, mountain bike and cyclo-cross cycling kit available at the most affordable prices.
Why Shop With Us
We provide equally for an array of customers, from new starters in the sport looking for the best entry kit, right through to professionals at the very top of their game.
Our concern is to provide only the best products, by testing them out ourselves and sharing our thoughts and reviews before offering to our worldwide customers.
Our ranges are selected based on the drive to enhance a cyclist’s performance in as many ways as we can – from nutrition and training aids, aero bars to framesets, and wheels to workshop.
Kontaktopplysninger
Meridian House, Gadbrook Park, Gadbrook Way, Northwich, CW9 7RA, Storbritannia
- 0161 813 1710
- www.probikekit.co.uk
4,4
Enestående
11k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Really good service and fast delivery
Really good service and fast delivery. Highly recommended
4. april 2024
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great service from Probikekit
Great service from Probikekit, chains were a really good price and delivery was very prompt. More than happy to use again
13. mars 2024
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very good experience
Just bought ultegra 11 speed chain with 50% off and arrived within 2 days. Have had no problems in the past ordering from this company. So all good.
13. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
excellent seller and excellent…
excellent seller and excellent communication fully recommend
12. mars 2024
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Easy to use great price
8. mars 2024
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
As far as I'm concerned & orders placed…
As far as I'm concerned & orders placed over the last 2-3yrs, PBK have been pretty good. Items arrived quickly & in very good condition, using Royal mail48. Prices paid have usually been a lot cheaper than anywhere else too. May it continue. Cheers.
6. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
The purchasing process was very…
The purchasing process was very straightforward and I’m looking forward to receiving the goods (Shimano 105 pedals)
7. mars 2024
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Appalling service
Appalling service. I have been trying to get a replacement or refund for a faulty Knog light for several weeks now. Every message I have sent has been met with diversionary, meaningless, time wasting replies. I don't normally write bad reviews, but I think people should be warned about this.
3. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProBikeKit (UK)
Hello,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter is now being resolved by our Customer Service team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
PBK
Easy process
29. februar 2024
Svar fra ProBikeKit (UK)
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
A Very efficient website.
18. februar 2024
Svar fra ProBikeKit (UK)
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Awful Customer Service Do Not Send Anything To This Company
(UPDDATE 1 month and no refund, fobbed off by Sam and the team) I've been promised a refund for my forks that were under warranty but I still haven't received the funds and it's been over 2 weeks since this was processed. I wouldn't normally write a bad review but it seems this is the only way to get a response from this company as there is no telephone number, they don't respond via social media and respond via account messages every other day.
16. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProBikeKit (UK)
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.