Prezola Anmeldelser 7 522

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Just what you need during any important life change. All gifting shebang handled under one sleek and user friendly platform. Commission (payable by those gifting) a bit steep, but overall really good... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Very easy to buy things for the wedding couple. However, I think having to pay postage and packaging for every item is sharp practice, especially when items will be delivered in bulk. For that reason,... Vis mer

Vurdert til 5 av 5 stjerner

Delighted with my purchase - excellent value! Arrived quickly and well packaged. Ability to choose new sunglasses was really helped by virtual try on technology. I will definitely use again.

Selskapet har svart

Vurdert til 5 av 5 stjerner

I thought this process was very easy, my nephew's list of wanted wedding gifts made selection easy, i selected , paid and within an hour or so had a thankyou message from my nephew, there was nothing... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

The UK's favourite wedding gift list. Epic honeymoon funds, stylish homeware, the latest tech, exciting experience days and so much more, all on one easy-to-use list.


Kontaktopplysninger

  • Unit 3 Ignition, Faraday Road, Dorcan, SN3 5FB, Swindon, Storbritannia

  • www.prezola.com

4,6

Enestående

TrustScore 4.5 av 5

8k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Very easy to buy things for the wedding…

Very easy to buy things for the wedding couple. However, I think having to pay postage and packaging for every item is sharp practice, especially when items will be delivered in bulk. For that reason, I would never choose this company.

13. april 2026
Vurdert til 2 av 5 stjerner

I object to having to pay p&p

I object to having to pay p&p, gift wrapping and for a card

14. april 2026
Logoen til Prezola

Svar fra Prezola

Thank you so much for taking the time to share your feedback with us Juti. I am very sorry to hear that you were disappointed by the additional charge for gift wrapping and the gift card.

I completely understand how this might feel, and I would like to offer a little more context. Our gift wrap service is designed to ensure that each present is carefully prepared, stored, and delivered safely to the couple. Although all gifts are brought together for the final delivery, each order is individually handled, packaged, and beautifully wrapped behind the scenes so that everything arrives in perfect condition.

That said, your feedback is genuinely important to us. We are always reviewing our pricing and services, and your comments will certainly be taken into account as we continue to improve the experience we offer.

We truly appreciate your support, and if you would like to talk this through further, please do get in touch. I would be very happy to help.

With best wishes,
Phoebe
Customer Care

Vurdert til 5 av 5 stjerner

The site was so easy to use I had…

The site was so easy to use I had finished what I needed to do in a matter of minutes. Well organised.

14. april 2026
Logoen til Prezola

Svar fra Prezola

Thank you so much for your kind review Maria. We are delighted to hear that you found our site so easy to use and were able to complete everything in just a few minutes. It’s wonderful to know that our layout and organisation made the experience smooth for you.

Your feedback really means a lot to us, and we look forward to helping you with any future gifts.

With best wishes,
Phoebe
Customer Care

Vurdert til 5 av 5 stjerner
Logoen til Prezola

Svar fra Prezola

Thank you very much for your feedback Jean. We are so pleased to hear that you found our website easy to use. It’s wonderful to know that your experience was smooth and straightforward.

We truly appreciate your support and look forward to assisting you with any future gifts.

With best wishes,
Phoebe
Customer Care

Vurdert til 4 av 5 stjerner

Easy to use.

7. april 2026
Logoen til Prezola

Svar fra Prezola

Thank you very much for your feedback Suzanne. We are so pleased to hear that you found our website easy to use. It’s wonderful to know that your experience was smooth and straightforward.

We truly appreciate your support and look forward to assisting you with any future gifts.

With best wishes,
Phoebe
Customer Care

Vurdert til 5 av 5 stjerner

Extremely simple and very convenient.

Extremely simple and very convenient.
It ensured the correct gift was purchased without the guess work .
The gift was wrapped for me and delivered to suit the timeline of the recipients . Brill

13. april 2026
Logoen til Prezola

Svar fra Prezola

Thank you so much for your wonderful review Peter. We are thrilled to hear that you found the process extremely simple and convenient, and that it took the guesswork out of choosing the right gift.

It’s fantastic to know that the gift wrapping and delivery worked perfectly for your timeline. Your kind words really make our day, and we are so glad we could help.

With best wishes,
Phoebe
Customer Care

Vurdert til 5 av 5 stjerner

Quick and easy to find the gift I…

Quick and easy to find the gift I wanted to buy. Clear layout. Easy payment. Confidence building in the company.

14. april 2026
Logoen til Prezola

Svar fra Prezola

Thank you so much for your lovely review Marcus. We are thrilled to hear that you found it quick and easy to find the gift you wanted and that our layout and payment process gave you confidence in us.

Your kind words mean a great deal, and we truly appreciate your support. We look forward to helping you with any future gifts you may need.

With best wishes,
Phoebe
Customer Care

Vurdert til 3 av 5 stjerner

????

It was very difficult to make a donation of more than £99!

8. april 2026
Logoen til Prezola

Svar fra Prezola

Thank you for taking the time to leave a review, we really do appreciate it.

I wanted to explain a little more about how donations work on our gift lists. Couples are able to set this up in a way that suits them, which means they can choose to allow contributions up to a custom amount or set no limit at all, depending on their preferences. This flexibility is there so they can tailor everything to what works best for them.

I am very sorry for any disappointment this may have caused. If anything was unclear or you would like us to look into this further for you, please do not hesitate to get in touch. We would be more than happy to help.

With best wishes,
Phoebe
Customer Care

Vurdert til 5 av 5 stjerner

Easy process for a cash wedding gift…

Easy process for a cash wedding gift towards the happy couple's honeymoon.

13. april 2026
Logoen til Prezola

Svar fra Prezola

Hi Julian,

Thank you so much for your 5-star review! We’re delighted that making a cash gift towards the happy couple’s honeymoon was such an easy process 🎁🤩

With best wishes,
Rhian
Customer Service Advisor

Vurdert til 1 av 5 stjerner

Why do they need my address????

Too clinical too monetised and the last straw was HAVING to give address that will mo doubt stolen in a data hack down the road.

13. april 2026
Logoen til Prezola

Svar fra Prezola

Hi Phil,

Thank you for your review. We’re very sorry to hear that you were disappointed with our platform.

We can see that you kindly contributed to the couple’s honeymoon fund and were charged a small 1.9% handling fee. This fee is not profit-making; it simply covers the cost of securely transferring your contribution to the couple’s personal bank account on the day they choose. We aim to be transparent about this, and the fee is clearly outlined during checkout and in our terms of service. The couple are also made aware that guests will absorb this fee when they set up their list.

Regarding your billing address, we understand your hesitation. This information is required for security purposes to ensure your payment is processed successfully and safely. Please be assured that we do not use your information for any other purpose.

We hope this helps clarify how our service works, and we appreciate you taking the time to share your feedback.

With best wishes,
Rhian
Customer Service Advisor

Vurdert til 5 av 5 stjerner

Very user friendly app.

Very user friendly app.

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Prezola

Svar fra Prezola

Hi Sheila,

Thank you so much for the 5 stars! It’s great to know our platform feels simple and easy to navigate 🤩

With best wishes,
Rhian
Customer Service Advisor

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv