I bought a car from Powerlease. Mr Brandon Mehmed who helped me was very polite. He was very clear and there was no pressure at all. He kept things relaxed and was friendly. I found him to be knowled... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I had several Teslas in my sights but ended up buying from Powerlease for several reasons. 1. Oliver who dealt with us was really direct and helped us think through the pros and cons of models... Vis mer
My experience with Powerlease has been brilliant. Although we did not go ahead with our planned purchase due to the fact that we urgently required a vehicle and could not travel to the dealership to c... Vis mer
Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!
Kontaktopplysninger
Station Road, MK45 2RB, Bedford, Storbritannia
- www.powerlease.co.uk
4,0
Bra
179 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality
Quick, efficient and friendly service. Great car at a good price, thank you to Laura and Katie for making it seamless.
24. mai 2023
Anmeldelse skrevet uten oppfordring
Katy was really lovely helping us out…
Katy was really lovely helping us out with our purchase. She took really good care of us. Amazing service highly recommend it!
24. mai 2023
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Brandon Mehmed was very helpful with…
Brandon Mehmed was very helpful with the full process of buying and understanding an EV car. 5 stars.
21. mai 2023
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Great experience
Great experience, thank you for all your help!
20. mai 2023
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Great price on the car I wanted even…
Great price on the car I wanted even taking transporting into account. Always responsive, rang to confirm each step. Very happy with the car. I could not find a better deal
9. mai 2023
Anmeldelse skrevet uten oppfordring
Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car
Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car,
2. mars 2023
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Really disappointed
Really disappointed. After looking on their website and speaking to Laura’s who confirmed lots of Kia’s in stock for us to look at we arranged viewings for 2 days later. After driving sn hour to get there we discovered the cars I was interested in were not on site. Her knowledge of the stock was terrible. I didn’t feel she cared if we bought a car or not. I was supposed to be driving a car with 8.000 only to be given one 81,000 miles with panels fallen off and it was filthy. She then seemed shocked when I didn’t agree to leave a non refundable deposit or agree to buy the one I was hoping to see without viewing it. My faith in her was rock bottom. She was so vague when the cars I wanted to buy would come I didn’t trust her enough to want to buy a car from them at all. Terrible customer service!!!
31. mars 2023
Anmeldelse skrevet uten oppfordring
Should be a straight 5 great team and…
Should be a straight 5 great team and real customer service I felt like customer happiness was very important to the business such a rarity and extremely appreciated
Thank you 🙏🏻
9. mars 2023
Anmeldelse skrevet uten oppfordring
Excellent service Easy to deal with, would certainly return and recomend
Very good experience purchasing a car from powerlease, First class service, I dealt with both Brandon And Tom, very nice guys, Very easy to deal with, Made the whole process run very smooth, They have a fantastic range of good quality cars for sale well worth a look, I would certainly deal with them again, Thanks Guys
24. februar 2023
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Bought a wonderful BMW 4 series and the…
Bought a wonderful BMW 4 series and the company’s approach has been professional. Thank you Laura for the very pleasant buying experience and the customer service has been excellent. Keep up the good work!!
I certainly recommend them!
A happy customer:=)
Sriram Srinivasan
10. februar 2023
Anmeldelse skrevet uten oppfordring
Bought a car for my wife over the phone…
Bought a car for my wife over the phone and service was initially excellent. I had a logistics company collect the car and that’s when it went downhill. The car arrived stinking of dog and there was actually large amounts of what looked like retriever hair under the front seats. I had to get the car properly valeted including the air con being recharged as the air vents were blasting out the smell of dog also. The worst part was the car arrived with one key. I feel spending 20k on a car this is appalling and I would recommend anyone looking to buy a car from Powerlease check the car has two keys as I am now £500 at my local BMW dealer for a key.
17. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Powerlease
Dear Graham, We are very sorry to be reading your review and to hear you are not totally satisfied.
I believe this is in relation to a purchase of a BMW 1 series. We do prepare our vehicles to the highest of standards and all vehicles are fully valeted prior to collection, unfortunately in this case, your logistics company just turned up without a pre arranged appointment to collect the car, which meant we were unable to complete the valet on the car. Had this collection been booked, then this would have been completed.
In relation to the key, a used car will sometimes come with 1 key, we made you aware of this.
DO NOT BUY FROM HERE!
If I could give this company a 0 rate I would! DO NOT GIVE THEM YOUR MONEY! Go to a real dealer!!!
Spent £20k on a 19 plate BMW.
I haven’t even had the car 9 months and I am going to have to get rid of it.
From day 1 the SOS warning light and faulty indicator warnings have been a constant issue! Still not resolved!
The footwell is melted, the paint all down one side of the car is peeling off and the bumpers is unaligned…
After various visits to my local garage I have been advise to sell urgently.
According to my mechanic this seems to have been involved in a serious accident, the damage has been covered and sold on by powerlease. Please do bear in mind that we asked the question about any known accidents prior to buying!!! I was assured this car had been fully checked and was in sound condition with no known accidents!!!!
Today I have had the first MOT as the owner, FAIL! 4 wheels all been welded and one now cracked!
Hugh mistake going to these cowboys… DO NOT BUY FROM HERE!
I have been sending emails and pictures of the damage for months now and no one cares! No solution given and frankly wasting my breath as well as the £20k I paid!
11. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Powerlease
We are very sorry to be reading your review, however we strongly disagree with the contents of your review.
First of all, all of our vehicles are HPI clear and all of our vehicles go through thorough checks prior to sale.
Your vehicle passed an MOT last January with no advisories (independent to us). We have offered to have your vehicle back here to check your concerns, however, you have refused to bring it back for us to check. We have also given you the option of looking into buying the vehicle back from you.
Having checked the MOT fail from your vehicle online, which you refer to in your review, we can see you have covered around 4,000 miles in the car since purchase. The vehicle has failed on a single alloy being cracked, this is the only reason it has failed its MOT. If the car has all these issues you claim and was a death trap, this would appear on the MOT as further reasons for a failure. The alloy was not cracked when the vehicle was sold (proven by the previous MOT). This has happened during your own ownership. BMW alloys are prone to cracking and this is usually caused by hitting a pot hole. So the only reason it has failed is because of something that has happened whilst you own it and nothing else.
We have tried to offer to help and to check your concerns. This offer still remains.
Stay away bunch of Cowboys
Never in my life have i known of a dealer to not do a refundable deposit. Honestly worst experience to buy a car, they say their staff don’t work on commission and are proud of it but honestly the staff aren’t bothered. I saw a car online which only had 2 pictures, I called up and asked for a video, didn’t get one, car came on site they took some pictures missed the back of it and off it went to the prep centre. Nobody could tell me when it would come back or even anything about the car but they advertised it. I explained I’m interested even to Craig the sales manager (was not bothered in the slightest). Just wanted a picture of the back and I would be happy to buy it. Low and behold cars been taken of sale, sold and nobody even called me. What a joke of a company.
4. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Powerlease
Dear Kashif,
We are sorry to be reading your review and sorry you feel this way.
I feel we are reading this review because you missed out on the car, for which you had several opportunities to buy the car but you did not and the car sold to someone else.
I would just like to address the points you have made;
1. Deposits - we are a business who sells cars, we do not hold cars, whilst people decide if they want to buy it or not. When a customer is ready to commit, we will sell them the car and we offer all customers a 14 day money back guarantee, which includes the deposit.
2. Commission - we are proud that we do not pay our sales team a commission to sell the vehicle, this provides our customers with a much more enjoyable buying experience, all of which can be seen from reviews across a number of platforms.
3. Your Experience - You first called and spoke to 1 of our sales team about a BMW before it had arrived into stock. You did request more pictures and a video. When the vehicle arrived, it arrived along with 6 other cars late in the afternoon, all of these vehicles were due to go to the prep centre to be prepared for sale that same day. There was around 1 hours day light and all 6 cars had to be pictured before going to the prep centre. Unfortunately due to this there was not time to get a video before it went to the prep centre and unfortunately we were unable to get a full set of pictures. When you next called and spoke to the sales team, you then demanded to speak to the sales manager and you spoke with me, Craig. I re explained all of this to you and that the vehicle would be back after the weekend. You again asked about holding the car to which we said we could not, furthermore we had a lot of interest in the car, we already had 20 enquires on the car. You said you would not buy it until you had the extra pictures/video, this was fine and is totally your choice and we said we would get them as soon as the car was back but we did warn you that there was a high possibility that the vehicle would likely sell before it comes back on site. The vehicle did then sell to another customer who paid the initial deposit over the phone before then paying the remaining for the car straight away (this is why we would not hold the car as we could well have missed out on someone actually buying the car).
We then received another call from you just after it had sold, again demanding to speak to the sales manager, we spoke again, where you gave plenty of advice on how we should run our business and that you would be leaving this review.
We wish you all the best and wish you luck with a search for your new car.
Great dealership with very friendly…
Great dealership with very friendly staff, especially thank you to Brandon for sorting everything for me. 5 star service, would definitely recommend.
1. oktober 2022
Anmeldelse skrevet uten oppfordring
Helpful and friendly staff
Helpful and friendly staff.
Saw a car I liked and from the first phone call the staff I have spoken to have been helpful and friendly. Big thanks to Dan H, who stayed late on a Sunday so I could go for a test drive. Decided to purchase the car, Dan has been knowledgeable, friendly and helpful throughout. Would highly recommend.
25. september 2022
Anmeldelse skrevet uten oppfordring
Dan H was very helpful and willing
Financing our first vehicle was great, we got all the support we needed throughout the process. Dan H in particular made us feel at ease and was ready and willing to help us throughout.
Thanks again!
9. september 2022
Anmeldelse skrevet uten oppfordring
Very good customer service
Very good customer service, very helpful throughout the whole process from Laura
30. september 2022
Anmeldelse skrevet uten oppfordring
Swift and easy sale
Swift and easy sale. Thomas was very knowledgeable and helpful.
30. september 2022
Anmeldelse skrevet uten oppfordring
Fantastic service fro start to finish…
Fantastic service fro start to finish especially as a distance customer, videos sent to me along with all information and every question answered that i asked
A1 service fully recommended
29. september 2022
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