Powerlease Anmeldelser 

Extremely pleasant and professional team.

Called in and spoke to Tom, my minimum requirement for a model s was full self driving with turbine wheels. Unfortunately the car I wanted with 21" Turbine wheel sold. Prices compared to other major vendors are quite competitive.

Found a vehicle a few days later with FSD capability however without the wheels. I absolutely loved the spec so decided to reserve vehicle online for £199. Day after Brandon called to take a further £500 payment. Felt slightly pressured so on principle didn't pay until I saw the vehicle physically. Called back same day and asked if they can get vehicle ready for collection in a couple of days and happy to pay the extra £500 reservation fee. Brandon couldn't/ didn't have the authority to get car ready in time. So I advised them to speak to management and try and get vehicle ready within 48hours ( I thought that was acceptable time ). At the same time they advised me that someone is looking to purchase this particular model and may sell if I didn't process deposit.

Ofcourse the car sold 😅🤔 . Maybe it wasn't meant for me. Just thought my refund should've been arranged instantly It didn't happen until a few days later ( not bothered ). Notified end of business day.

Spoke to Craig the manager not to complain but to arrange a possible alternative model s. Unfortunately no FSD options nor with Turbine wheels.

This didn't end as badly as I found a beautiful pearl white Tesla ( just beautiful ). Craig confirmed I should be able to pickup if I visited branch. Did think about Audi Etron at 1 point as an alternative. That thought didn't materialize..lol

Visited branch to view Audi Etron and White Model S. Fell in love with the white on white model S, however car wasn't ready to driveway as initially promised. They are extremely busy so it's understandable. Please confirm with them before you visit.

In the end had to visit a day after due to finance technical/ porting issues once everything was in place. Told to visit at 4pm but car wasn't ready until 5.30pm. I had to drop all my work related commitments to drive their so slightly disappointed as I arrived 3.50pm.

My advice to anyone buying a Tesla go in and check out the car once it's valeted and cleaned. Check for panel gaps ( known issues ) and look for DRL issues. I didn't spot mine (Drl issue) until I got home. Tbh just love my car to even call the team and speak to them. Did get 1 years EV warranty so hopefully that's covered.

Lauren, Katie was quite pleasant on handover day so no complaints there.

This purchase was 4-5year in the making so nothing could've ruined it. Overall not surprised about the delays but wishing all the best to the Powerlease Team.

Can’t trust these guys, drove nearly 2 hours to powerlease after making an appointment to see a 7 seater Tesla X only for them to realise it’s a 5-seater. The thing I’m not happy about is the way the sales have handled the situation. Just a waste of time. If they can make a mistake like this, they have lost my trust.

Brandon is a brilliant salesman! Very informative.

Absolutely fantastic service from Tom, Katie and Brandon. Very quick, efficient and informative. Great employees all round.

Brandon has been amazing with the test drive and Katie with hand over of the car. Will recommend to all buy from power lease as best prices and customer service

Brandon/Tom were very helpful during the sale, Katie handled the vehicle handover and paperwork really efficiently when I collected the car.

I was pleasantly surprised by the professionalism they showed and the way I was treated over the phone by Tom Gall and Katie when I picked up my new Tesla. Everything went very well and very quickly. I’ve even been helped to set up my new Tesla on the app.

Tom was very helpful and answered all our queries about the car. Katie is well organised and made transferring the money and the paperwork not just easy but enjoyable too

Great customer service from Katie was very helpful the handover was amazing and also Laura who made the initial deal was very helpful.

Will definitely recommend buying a vehicle from Powerlease Car Sales

Katie has been very helpful with the car hand over, also Tom Cullen has help with a smooth purchase of this car

Katie dealt with everything very efficiently.

Tom G Very helpful and quick response to my questions . Katie greeted us , walked through car , resolved small issue satisfactorily. Generous with tea and biccies .

Easy service, no messing about. Katie and Tom sorted me out with my new electric car!

Tom G and Katie W have been super in helping me arrange and complete the purchase of a Tesla Model S 2019. Not pushy in any way. Flew down from Scotland and offered to pick me up as train strikes were on. Definitely recommend, fantastic experience buying from these folks!

Katie made this a pleasant and painless experience thank you very much

It was a welcoming atmosphere that put me at ease. Considering my little experience, this casual and friendly representative was just what I needed.
Great service as well, as I received tea and biscuits.

Powerlease has clearly stated that the £199 deposit to "reserve" a car is fully refundable.

A deposit was left on 12th May, I then viewed the car (RGZ5798) on 13th and decided against purchasing it. Wrote to Powerlease on day itself (13th) and informed them of my wish to be refunded. Followed up with a phone call on 15th and another several days later.

It's the 25th today and still no refund. Called them again and apparently, Powerlease now has "no" record of the above.

This is MUPPETRY.

Please adhere to and follow through with your own policies as made known to prospective customers. This is the absolute minimum one would expect.

Update: Passing the buck onto Stripe doesn't excuse this. This was NOT made clear at the point at which a deposit was made. Other establishments do better. You can too. Use a different system etc. Don't excuse yourselves.

Katie, Brandon and Tom couldn't have been more helpful. Good service and excellent knowledge throughout the whole purchase.

Great price, great service from the team. Katie, Brandon, Tom, and Laura were all lovely and made this a very easy transaction.

I would highly recommend Powerlease nothing is too much trouble. brilliant communication, very patient guys , I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above
special thank you to Laura and Katie were exceptionally helpful, professional, friendly and communicative with all aspects of the car purchase
Very pleased with the service I received
Thank you