PowaKaddy Anmeldelser 976

Powakaddy acheté neuf en juin 2024. Le sélecteur de vitesse tourne parfois dans le vide, sans pouvoir avoir une action dessus ce qui m’amène à courir après mon chariot, parce qu’il passe à grande vitesse… La plaquette de support de cartes en plastique, bas de gamme est cassée et pire : bruit de roulement, très dérangeant et désagréable, malgré le fait d’un entretien minutieux.

I bought a Powakaddy CT 12 GPS Electric golf trolley and unfortunately had an accident which meant the screen cracked. The Powakaddy team were quick to offer advice, assistance with packing, collection and return of the relevant parts with very speedy response/repair times.
Excellent customer service and care.
Thank you so much.

The lower bungee on my fx3 trolley started to wear away after 2 years of use. I emailed PowaKaddy with photos and they have sent me out a replacement. Thanks to Sam who dealt with my query.
Very good service!

After struggling registering my new trolly on line I emailed them. They rang me within half an hour and sorted it out for me. Extremely helpful and very accommodating.

My Powakaddy Fx7 is very reliable and does what it says in the tin. I recently had am issue with the Motor Controller Board, Powakaddy support helped diagnose the problem, send me a link to a replacement part, and a video on how to install it; now the trolley is working fine again.

Excellent service received
Faulty button on my battery phoned the company arranged to pick up the battery and returned it back to me within 3 days. Always make sure you register your warranty

Adquirí un powakaddy (para 36 hoyos) en 2022 en Deportes Álvarez de la calle Diego de León, Madrid.
Obsolescencia programada!!! NO ha durado la batería de litio 3 años!!!
He llevado la batería a deportes Álvarez, pues según el vendedor, la iba a remitir a la empresa que importa las baterías desde CHINA, la empresa es VAVAAL 749 SL. supuestamente en Estepona.
El informe "técnico" que emite el importador de la batería, no incluye ni nº de serie de la batería, ni modelo, ni potencia, ni especificación técnica alguna... se limitan a decir que lamentan las molestias y que no puede arreglarse la batería.
En mi opinión ni la han abierto.
El mantenimiento ha sido impecable, siempre que se usó (aproximadamente una vez cada mes, en veramos con mayor frecuencia) se cargó la batería al 100% antes de guardarla.
NO SE HACEN CARGO, ni la reparan, ni nada... solución según ellos... a comprar una nueva batería

I recently bought the newest gps version the RX12
Had trouble syncing with the app
The powacaddy team were brilliant and got me up and running in no time
Ps: The RX12 is a great bit of kit
Gary Berry

Was just looking for a rain hood for a powakaddy bag.e mailed company yesterday and today Mike wilson has one in the post for me. An absolute gentleman to deal with. 5 stars.

Had a new rx10 3 weeks and packed up on 2nd hole - not experienced the customer service yet will have to ring tomorrow so let’s hope it exceeds the experience I’ve had with the trolley so far

Update - customer service so far excellent trolley going back thursday

My battery was playing up after 17 holes and was just under 5 years old. I called and immediately got through to a very helpful chap. He arranged a dpd pickup of my battery. 3 days later I received a brand new one! I wasn’t expecting that at all. Great service!

i will never buy another powakaddy, had the fw3 for a few years but had to retrieve my trolley from a river, a couple of ditches and several trees because of the button, it is absolutely lethal, the faintest accidental touch to the button and the trolleys off and running, the bearings on the front weel have been replaced at least half a dozen times as well

After golf last Saturday my PK lithium ( under warranty) battery would not charge ( red & green alternating flashing lights on the charger. On the same day I took it into the PK agent who confirmed a battery fault. The agent kindly boxed the battery up & suggested I phone PK on Monday. PK staff were sympathetic and helpful and arranged for DPD to collect the battery from my house on Tuesday PM. At 10am today (Friday) a new battery arrived! I’m very pleased with this service!

I bought a C2 golf trolley in 2017 but in 2019 they stopped making this model so there are no spare parts available from Powakaddy and you have to buy from outside dealers who normally take old ones apart .One handle unit which I require is £399.
What about global warming-manufacturers force you to buy new units where existing ones can easily be repaired.A disgrace that companies do not keep spare parts as they used to do for 10 years.Now they stop the moment they move onto the new trolley.
I will only use a firm that keeps stock

Staff very knowledgeable and friendly. Problem diagnosised /solved quickly replacement parts sent out straight away. Would highly recommend.

I recently purchased a Powakaddy FX1 & was having trouble registering the guarantee on trolley etc. I phoned you direct & spoke to Mike Wilson, he helped me to register product & was polite/helpful!! What a Credit he is to your company!! 👍👏🏌️🏌️

Excellent product and after care service
Been a PK owner for a good number of years now. Bought a new one last year and had a couple of issues with it. Rang PK direct and couldn't of been more helpful!! Alan and Mike, thanks so much for sorting out my minor issue quickly, very much appreciated

Köpte en Powakaddy CT8 GPS EBS.
Den låter som en anka när man går på fairway. Mycket störande. GPS är opålitlig och visar olika längder beroende på vilken skärm man har uppe. Greenview är ok med Hazard view visar fel. Regnskydd för bagen är så litet så alla klubbor får inte plats!
ÅNGRAR MITT KÖP

Have had to get a 2nd battery under warranty as the button switch broke again.

Service is terrible

Despite agreeing that I am entitled to a new battery it has taken weeks to get the replacement - still waiting

They used to have a service partner in Shankill in Dublin who was great to deal with. Now moved to Limerick and it is terrible with no clarity on resolution. Very frustrating to see something that was working get messed up.

Borrowed my wife’s Motocaddy when my Powakaddy let me down (again!). It was so much more stable, solid and easy to use.

I will not buy another Powakaddy - quality has tanked in both product and service.

Phone call answered promptly, James understood the problem outlined, offered great advice and support and ultimately solved the problem. Excellent.