Pouchland Anmeldelser 

235
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Pouchland is my to go to snus seller. They send it very quickly (we snus people appreciate that) and the customer service is always really nice. I like this company a lot! And also, when you buy from... Vis mer

Vurdert til 4 av 5 stjerner

Honestly amazing shipping times. Came in 6 days from sweden to nz. Tracking updates went silent when it arrived in the country but just got it. Haven’t had snus in a while and picked up some 40mg redb... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Snuzyn is by far the best Snus seller out there, i was happy with every order i got since i started ordering here, just one small thing: in one of my Pablo Tins, one of the pouches was a bit ripped o... Vis mer

Vurdert til 4 av 5 stjerner

Further Update. Customer service resent the order and this time it arrived without any issues. Thanks. Update: Still no reply to my emails to support despite the company's response below to my o... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Netthandelstjeneste

Skrevet av virksomheten

Pouchland is an online store focused on tobacco-free nicotine pouches for adult customers. We offer a wide selection of popular brands, strengths, and flavors, including well-known names such as ZYN, VELO, Pablo, Killa, White Fox, CUBA, and more. Our goal is to make it simple and reliable for customers to order nicotine pouches online, with clear product information, secure payment options, and fast international shipping where permitted.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

235 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 62 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(235)

99 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I ordered like a week ago and my order…

I ordered like a week ago and my order hasnt been shipped

I got the order everyhting is fixed

31. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

Hi Sami,

Thank you for updating your review. I’m sorry the order was delayed at first, but I’m glad everything was fixed and that you received it in the end.

We’re working hard to make shipping updates and support faster so situations like this are handled better from the start.

Best,
Valter – Founder/CEO

Vurdert til 5 av 5 stjerner

Ottimo servizio

Devo dire che ero un pò preoccupato quando ho fatto l'ordine, vista qualche recensione che parlava di un pessimo servizio clienti e di pacchi mai consegnati. Però per quella che è stata la mia esperienza devo dire che non c'è stato nessun bisogno del servizio clienti, ho fatto l'ordine e mi è stato consegnato nei tempi previsti. La qualità dei prodotti è ottima e le date di scadenza in regola, non so se sia stata una coincidenza ma il "regalo misterioso" (un prodotto casuale regalato al momento dell'ordine) aveva un dosaggio che combaciava con il resto del mio ordine quando mi aspettavo inserissero qualcosa di estramamente forte giusto per sbarazzarsene.

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

Hi Vittorio,

Grazie mille for the detailed and honest review!

I completely understand being a bit worried before ordering, especially after reading mixed experiences. I’m really happy your order arrived within the expected time and that the product quality and expiry dates were all good.

Also glad you noticed the mystery gift. We try not to just throw in random extremely strong products, and when possible we match it to the rest of the order.

Best,
Valter – Founder/CEO

Vurdert til 5 av 5 stjerner

Been two weeks

Been two weeks, not shipped yet. pls fiiiiixxxx!!!

Fixed now :)

14. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

Hi Rasmus,

Thank you for updating your review. I’m sorry the order took too long to ship at first, but I’m glad we got it fixed in the end.

We know delays like this are annoying, and we’re working on improving our stock and shipping communication so customers don’t have to chase us for updates.

Best,
Valter – Founder/CEO

Vurdert til 5 av 5 stjerner

Great shop to buy snus from always…

Great shop to buy snus from always deliver in good time and sometimes you even get free snus

19. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

Hi Robert,

Thank you for the great review and for ordering with us! Really happy to hear your orders arrive in good time, and we always try to throw in something extra when possible.

Best,
Valter – Founder/CEO

Vurdert til 4 av 5 stjerner

No response when e-mailing the Company

Edit: Got a response and after some time they handled it at my package was delivered

No response when e-mailing the Company. My order was supposed to be delivered 14th of march, still hasnt seen anything. The ups tracking isn’t changing. Just a waste of money.

18. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

Hi,

Thank you for updating your review. I’m very sorry that you had to wait for a response and that the tracking was not moving as expected.

I’m glad the package was eventually delivered, but we fully understand that slow support and unclear tracking updates are frustrating. We’re actively improving our support process so customers get clearer answers faster when a shipment is delayed.

Best,
Valter – Founder/CEO

Vurdert til 1 av 5 stjerner

Expired Tins

I purchased 30 tins and received expired pouches.

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

We’re very sorry that some of the products you received were past their best-before date by a few days. That should not have happened, and we completely understand your frustration.

The products had been stored correctly, but we still agree that you should not receive items past date unless clearly stated beforehand. That’s why we refunded the full order amount, including shipping.

We’ve also reviewed this internally to make sure stock checks are handled more carefully going forward.

Best,
Valter – Founder/CEO

Vurdert til 4 av 5 stjerner

Good times

After a delay in the shipping the company helped me resolve the issue, and resend my package.

The communication could have been smoother but all in all, would recommend :)

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worthless for USA

Paid for postnord shipping, they used UPS anyway and I had to pay a $100 tariff fee doubling the price of the order.

Never responded to emails, never using again.

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I have an issue with my order

Have to change my review again (2 -> 4 -> 2 again), because just as the last time I ordered 30 packages of which 10 were nearly expired, but this time I ordered 20 and ALL of them were 1-3 weeks before expiration and were completely disgusting because of how old they were, they refunded me 10 of them (at the time I didn't know the other 10 were old as well) in store credit. The problem is I'm returning to Poland from Portugal and in Poland it's illegal to order nicotine products online so stor credit is useless for me.

In conclusion 30/50 packages were close to expired and the issue is still not resolved, waiting for support to answer for a week now. Will update my review once the issue gets resolved.

26. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Still have not received my delivery

Further Update. Customer service resent the order and this time it arrived without any issues. Thanks.

Update: Still no reply to my emails to support despite the company's response below to my original review and still no delivery.

Have not received my delivery. Ups tracking just says will notify me when delivery date available. No reply to my email from Pouchland.

17. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

Hi, thanks for leaving a review and sorry for the delay and the frustration this has caused.

When UPS shows “will notify when delivery date is available,” it usually means the parcel is still in transit or waiting for the next scan, but we definitely want to look into your specific order and help you right away.

Could you please tell us your order number? You can also reach us faster on WhatsApp or by emailing support@pouchland.com and we’ll check the status for you immediately.

We’ll make sure this gets sorted.

Vurdert til 4 av 5 stjerner

Snuzyn is by far the best Snus seller…

Snuzyn is by far the best Snus seller out there, i was happy with every order i got since i started ordering here, just one small thing: in one of my Pablo Tins, one of the pouches was a bit ripped open, idk if u are involved in the production of the pouches so i don't wanna say its you're fault. Apart from that everything was great

19. januar 2026
Vurdert til 1 av 5 stjerner

i havent goten mu snus and i bod it…

i havent goten mu snus and i bod it from 10 days ago

15. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pouchland

Hey! Sorry about the delay but you definetly recieved your package, you even ordered again this very day you posted the review!

Glad you like the service that much :)

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