Honestly amazing shipping times. Came in 6 days from sweden to nz. Tracking updates went silent when it arrived in the country but just got it. Haven’t had snus in a while and picked up some 40mg redb... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really fast and reliable. Been ordering for the last 4 months, and will continue to order. They have a lot of different companies and flavors available. Really happy to find them.
Selskapet har svart
Snuzyn is by far the best Snus seller out there, i was happy with every order i got since i started ordering here, just one small thing: in one of my Pablo Tins, one of the pouches was a bit ripped o... Vis mer
Always very good. Only reason its 4 stars is because they made a little mix up. I ordered orange VELO and they put mango. Seeing that the color of the 2 flavors are practically the same i dont blame t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Pouchland is an online store focused on tobacco-free nicotine pouches for adult customers. We offer a wide selection of popular brands, strengths, and flavors, including well-known names such as ZYN, VELO, Pablo, Killa, White Fox, CUBA, and more. Our goal is to make it simple and reliable for customers to order nicotine pouches online, with clear product information, secure payment options, and fast international shipping where permitted.
Kontaktopplysninger
Sverige
- www.pouchland.com
4,3
Enestående
233 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 62 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
my order havent even been sent its been…
my order havent even been sent its been 9 days i since i ordered they havent responded to my emails in over 3 days now so please take action and get my package sent and i might change my trustpilot
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Maddox, sorry about this one. Denmark changed its import rules for nicotine pouches while your order was on its way, and we couldn’t do anything until the parcel came back to us. Once it did, we refunded your order in full, as we communicated extensively with you in the chat!
Best, Valter
Dårlig service.
Der er gået 7 dage siden jeg bestilte, og 6 dage siden jeg fik en mail om, at den var sendt til UPS. Forventede levering var for 4 dage siden.. men UPS har ikke fået pakken endnu, Pouchland har kun oprettet label til den.. Kundeservice svarer mig ikke, og UPS siger at de ikke kan gøre noget ved det. Det er virkelig dårlig service, og falsk reklame - de skriver på deres hjemmeside at leveringstiden er “2-3 business days”.. der er nu gået snart en uge, og har intet hørt, andet end at de har printet mit label… fedt.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hej Liva, beklager det her. Danmark ændrede reglerne for import af nikotinposer lige da din ordre skulle afsted, så vi kunne ikke levere den. Vi har refunderet hele beløbet.
Mvh. Valter
De tager deres tid om at aflevere deres pakker
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hej Jeppe, beklager. Danmark ændrede reglerne for import af nikotinposer lige da din ordre skulle afsted, så vi kunne ikke levere den. Vi har refunderet hele beløbet.
Mvh. Valter
Ordered on monday with express…
Ordered on monday with express shipping, its friday and my shipping is still stuck on label created, no communication, nothing. Will not be ordering again.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Samuel, sorry about this one. Denmark changed its import rules for nicotine pouches just as your order was due to go out, so we couldn’t deliver it. We refunded your order in full.
Best, Valter
So many different pouches to choose…
So many different pouches to choose from. Simply incredible. And amazing delivery times
29. mai 2026
Anmeldelse skrevet uten oppfordring
Mango, lemon, OG one
Mango, lemon and OG one all amazing ! Lemon is now my GoTo ! It feels a bit stronger than it is, mg wise but i like that !
28. mai 2026
Anmeldelse skrevet uten oppfordring
Usually its fine
Usually its fine. But last time i ordered the sent me the wrong snus
30. april 2026
Anmeldelse skrevet uten oppfordring
I’ve been ordering from pouchland.com�…
I’ve been ordering from pouchland.com� for a while now and honestly I’ve never had any problems. Orders always arrive on time, products are fresh and authentic, and the customer service has been reliable whenever needed. The website is easy to use and they have a great selection of nicotine pouches. Definitely one of the most trustworthy online stores I’ve used. Highly recommended!
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Babette,
Thank you so much for the kind review! Really happy to hear you had a good experience with us.
Best,
Valter – Founder/CEO
Greatest
I have tried Mango and lemonade. Mango is an absolute banger! Will try the rest of the flavors.
Soft pouches, good taste
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Daniel,
Love to hear that! Greatest Mango is definitely a strong one, and we’re happy you liked the pouch quality and taste. Hope the rest of the flavours hit just as well.
Best,
Valter – Founder/CEO
Svar fra Pouchland
Hi Thomas,
Thank you for updating your review. I’m glad the package was received in the end, and I’m sorry again for the stress and delay around the delivery. We always ship orders out, but customs and carrier delays can sometimes create situations that are frustrating for everyone involved.
Best,
Valter – Founder/CEO
Mixed experience
EDIT:
I have updated my review from one star to three stars. This is because the matter has finally been resolved. I have received a full refund and was contacted by a member of staff who took it seriously. Thank you.
EDIT:
I’m absolutely stunned that you keep lying. I have replied to all of your emails and even wrote several e-mails that you have not replied to. This can be easily proven via screenshots.
I am asking for a refund and have been for a long time now.
Your communication is terrible, your service is terrible.
According to the tracking number my package was delivered on April 28th. I do not want to receive that package anymore due to the extremely bad communication and dishonesty.
So all I am asking is that the package is sent back and that I get a full refund since it has been at the pickup location for a long time now.
If you want to be helpful, you’ll let me know when the package will be returned so I can receive a refund.
ORIGINAL:
I placed an order on April 11th and still haven't received anything 16 days later. When I wrote an email I got an automated response saying my package would be arriving soon. Yesterday I then received an email saying my order had been delivered but it hadn't. I am demanding a full refund and cannot recommend this shop
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
I’m sorry this became frustrating, but I want to clarify what happened.
Your order was delivered to the pickup location selected for the shipment. Since it was not collected in time, the parcel was returned to us by the carrier.
We have since reached out through 3 different channels asking for the correct reshipment address or pickup details, but we are still waiting for your confirmation so we can help resolve it.
Please reply to our support message with the correct delivery details, and we’ll take it from there.
Best,
Valter – Founder/CEO
Svar fra Pouchland
Hi Sara,
Thank you so much! Really happy to hear that.
Best,
Valter – Founder/CEO
Shipment rejected
My shipment was stopped at customs and said it was not allowed to come into country. I was told it will be shipped back to you. Kindly please refund the purchase amount.
UPS REF# 1ZB905G20436588112
9. april 2026
Anmeldelse skrevet uten oppfordring
Excellent service and speedy delivery!
Excellent service and speedy delivery!! Top job! Will order again.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Dave,
Thank you for the great review! Really happy to hear the delivery was fast and that you were satisfied with the service. We look forward to having you back.
Best,
Valter – Founder/CEO
Took a bit of time for the package to…
Took a bit of time for the package to ship, bit when they shipped it, the package arrived in just 2 days to my front door.
I even got a ekstra can Velo for free, and they also read my order note and fulfilled my wish about the free “mystery can”
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi,
Thank you for the honest review! I’m sorry it took a little longer than expected before the package shipped, but I’m glad it arrived quickly once it was on the way.
Also happy to hear the extra can and mystery can matched your request. We always try to read order notes and make the package feel a bit more personal when we can.
Best,
Valter – Founder/CEO
Excellence
These guys always have wide offer of brands and tastes. But what I like most is fast delivery although I am far away
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Veljko,
Thank you so much for the review! We’re really happy to hear you like the selection and that delivery has been fast even to your location. That’s exactly what we’re aiming for.
Best,
Valter – Founder/CEO
Absolutely the most reliable source for…
Absolutely the most reliable source for health nicotine pouches, nothing but quality and amazing customer service. I've ordered multiple times and happy every time.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Ocean,
Thank you for the amazing review and for ordering with us multiple times. It means a lot to hear that you trust us for quality products and customer service.
Best,
Valter – Founder/CEO
I ordered like a week ago and my order…
I ordered like a week ago and my order hasnt been shipped
I got the order everyhting is fixed
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pouchland
Hi Sami,
Thank you for updating your review. I’m sorry the order was delayed at first, but I’m glad everything was fixed and that you received it in the end.
We’re working hard to make shipping updates and support faster so situations like this are handled better from the start.
Best,
Valter – Founder/CEO
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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