Andrew and Alfred both worked on re starting my land line. Happily, they were able to identify the fault, and land line is now up and working again. Thanks to both of them for their efficiency and d... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
On the day of switching over to Pop, I had some technical difficulties so called tech support. Alfred was great - super helpful and we resolved the issue quickly. However, the experience before... Vis mer
I was assisted by Andrew, who helped me with the initial internet setup at our new address. Andrew handled it all so smoothly and we were rapidly online. Andrew also helped configure our telephone VO... Vis mer
I had technical issues with my internet and Josie was ever so helpful. She did an extensive testing called me back and told me that I needed a new router. She arranged the delivery and called me to co... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
POP telecom
Kontaktopplysninger
PO Box 12927, CM4 9YW, Ingatestone, Storbritannia
- 03435386611
- customer.service@poptelecom.co.uk
- www.poptelecom.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick & accurate solution to my VoIP…
Quick & accurate solution to my VoIP issue. Thank you, Josie.
A brilliant service Through a phone…
A brilliant service Through a phone call, I was excellently talked through way of resolving an issue with my broadband/wifi.
Superbly guided by a friendly person named, Cris!
Had to reconfigure my router
Had to reconfigure my router which was touch as had barely any signal and no wifi but Alfred talked me through it and held on with the terrible connection. All fixed
Ref. 110011. Cheers Alfred
Pop Telecom Is Good For The Money Thank You
Pop Telecom Is Good For The Money Thank You
Alfred talked me through problm for my…
Alfred talked me through problm for my parents lifeline a true gent and very profesional thank you Alfred
cris was very helpful
Great help from Alfred on what was a…
Great help from Alfred on what was a complicated technical issue, thanks for the great service
All y issues were solved efficiently
All y issues were solved efficiently
Alfred sorted my landline problem ( via…
Alfred sorted my landline problem ( via Chat function) and then called me back personally ( at my request to check incoming calls were working) and was friendly and professional. Thank you Alfred.
Chris sorted it. We had problems with our landline
We had problems with our landline, Chris got to work on this immediately and within minutes had sorted out the problem. While talking to Chris he managed to increase our Mbps speed, very impressive.
Good job
Cris was helpful, patient, and persevered to get the job done. Thanks Cris. 👍
Andrew provided a very quick response…
Andrew provided a very quick response and was patient throughout. Andrew explained actions very well and communicated well throughout including calling to ensure the fault had been rectified. Very satisfied.
Cris sorted out in a matter of minutes
PROFESSIONAL SERVICE
Today I had reason to contact my Internet/Phone service
POP telecom as I had intermittent loss of contact with my Internet service. I spoke to Cherry who was able to fix the problem. Cherry was very polite, Professional knowledgeable and pleasant. At one point my call failed but Cherry quickly rang me back and continued with her excellent service. (Try getting that call back when dealing with other types of business) Thank you Cherry your service is 5 star!
Cris was very helpful and sorted out my…
Cris was very helpful and sorted out my problem with ease, he also gave advice if the problem should arise again which was much appreciated.
Matthew was very helpful and sorted out…
Matthew was very helpful and sorted out the problems we were having with the phone
Alfred your agent was very helpful and…
Alfred your agent was very helpful and took the time to sort the problem with my landline phone & called back to ensure it's was back to normal
Problem sorted out quickly & efficiently
Problem sorted out quickly
5 star customer service
I just had my first experience with Pop Telecom customer service and I'm very impressed. There was no wait time and Cherry was so helpful, knowledgeable and lovely. She took me through all the steps to connect my box and I now have fiber! Super efficient
Fast WiFi
Fast WiFi! The customer support from Alfred was very helpful with the home set up.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








