Delighted with my purchase of a planter which looks great in my garden! Initial confusion over delivery timing - a long wait but worth it. I trust it does ok when frosts arrive - 🤞🏾 Overall, a dis... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really excellent customer service (as I made a mistake on order and they responded straight away!) and the plant quality was great. We paid extra for the unpacking service - such a brilliant idea. Hig... Vis mer
Great quality plant and super customer service. I ordered a ceanothus from Plant Drop after fretting over which statement plant I wanted to buy for a key spot in my garden. Their website is really eas... Vis mer
I purchased a very large indoor tree which needed a specialist installation, the team at Plant drop could not have been more helpful, professional and careful. Thank you so much! High recommend!... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Plant Drop specialises in statement plants for designed spaces, expertly sourcing the most impressive feature plants for the home and garden, from renowned growers around the world. This is accompanied by artisanal planters, the finest gardening accessories, and a wealth of expertise.
Kontaktopplysninger
PO Box 79198 , SW6 9RE, London, Storbritannia
- 02038872139
- hello@plantdrop.co.uk
- www.plantdrop.co.uk
4,4
Enestående
435 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very efficient company to deal with
What a great company! Plants ordered on line. Kept informed along the way. Arrived this morning. Left in safe place as requested. The quality is fantastic. So pleased with them, they look so amazing!!
19. februar 2025
Anmeldelse skrevet uten oppfordring
Fantastic all round service
Informative website, seamless ordering, clear, timely communication and prompt delivery.
Product quality excellent
9. januar 2025
Excellent
Plant arrived in better form than the online picture and the service was excellent! Will definitely be using them again!
8. januar 2025
highly recommend
Very helpful customer service and the plant and pot are beautiful, very happy!
4. desember 2024
Plant is excellent and exactly like in…
Plant is excellent and exactly like in the photo- very happy with it.
Pot is ok. Not as nice as photo.
5. desember 2024
I recently ordered from Plant Drop and…
I recently ordered from Plant Drop and have mixed feelings about the experience. The delivery was fast and the plant arrived in excellent condition, just as I had hoped. However, the packaging seemed excessive and quite a nuisance to dispose of, especially if you live in a flat. On a positive note, the customer service was impressive, working closely with me to meet my needs. Overall, a bit of a mixed bag but a decent experience.
2. november 2024
Anmeldelse skrevet uten oppfordring
Ordered the super large rattan plant…
Ordered the super large rattan plant pot. It's great!!
14. oktober 2024
Stunning plant and fantastic customer…
Stunning plant and fantastic customer service!
4. oktober 2024
Great customer service
So impressed by the customer service. The team worked closely with me to source a beautiful fiddle leaf ficus for our room which we love.
19. september 2024
The plant is marvellous but the packing material is very excessive.
The plant is marvellous, in very good condition and is just what I was looking for. It arrived on a wooden PALLET securely fixed in place in a cardboard box with cellophane wrapping.
I now have a bin full of wrapping and a wooden pallet to get rid of.
All seems somewhat excessive and quite a nuisance to dispose of.
Purchasers beware, especially if you live in a flat!
16. september 2024
Great experience all round
Great experience all round - from ordering, to delivery and quality of plant bought - thank you!
9. september 2024
Great price, prompt delivery
Great price. Quick delivery. Very polite delivery driver and good communication
17. september 2024
Was charged for an out of stock item
Was charged for an out of stock item. Did not offer a refund and I had to chase what was happening.
1. september 2024
Svar fra Plant Drop
Hello Milena
Unfortunately our nursery had an issue locating this item.
They contacted you by email on the 2nd & 3rd September to let you know and to ask whether you wanted to await new stock or would like a refund. The email may have gone to your spam folder unfortunately.
We always call and email as we never want a customer not to to be aware of the status of their order.
We have located the pot so the customer service team are in contact as to whether you would like this item or a refund.
Kind regards
Dom
Great service. Great quality.
I received great feedback after asking questions before I made my purchase. Our plant is beautiful and it arrived swiftly and in great condition. I would definitely buy from Plant Drop again. Thank you for great service.
4. september 2024
Great olive tree
Super fast delivery and beautiful olive tree! Looks just like the picture
4. september 2024
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