Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... Vis mer
Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... Vis mer
Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.
Kontaktopplysninger
605 Hatfield Road, Smallford, AL4 0HN, St Albans, Storbritannia
- 01727 850901
- info@pjoutdoors.co.uk
- www.pjoutdoors.co.uk
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Item was delivered around 10 weeks…
Item was delivered around 10 weeks late. I received just two emails in that that time. Both generic “Dear customer”
I paid in full for the product at time of order (Sep ‘23) and would have expected better customer service and an acknowledgement that I didn’t just cancel and get a refund.

Svar fra PJ Outdoors
The worst most awful service
The worst service and customer aftercare I have ever experienced! From quoting us at the MH show for what we asked for to then getting the order wrong and me having to pay more than agreed!! The order then took over a year to arrive and was dispatched in seperate parts so useless to us until it all arrived. Never again
Excellent fast service products packed…
Excellent fast service products packed safely and well.
Amazing service 👌🏾
We needed some tent poles repairing so rang PJ and spoke to Phil who said I could get them repaired while I waited as it was a longish drive to St Albans.
When I arrived at the shop everybody was very welcoming and they got on with the repair straight away. The shop is really well stocked and competitively priced.
Thanks so much to Phil & the team - the repaired poles stood up to high winds and rain very well during our last camping trip
Excellent product range and fantastic…
Excellent product range and fantastic customer service !
Lots of excuses why my flooring and…
Lots of excuses why my flooring and footprint arrived late. Had to pay extra for delivery as DPD said sorry they missed me and would deliver on Monday when I was on night duty. They never even knocked on the door on the Friday, I know this because I stayed in all day waiting for them.
Fantastic customer service
Fantastic customer service. Very helpful, knowledgeable staff. Honest information given- thank you! Will definitely be back.
When we purchased our awning and wind breakers.
When we purchased our awning and wind breakers, we informed the seller we couldn’t take delivery of the items until 7 x weeks later as we were on holiday. As arranged the items arrived on time.
Saw it liked it bought it 👍
Great customer service
Quick and easy to order,prompt delivery service I was updated regularly great service.
Attended the NEC show and purchased wnd…
Attended the NEC show and purchased wnd breakers but because the door panels weren't available we decided to have them all delivered at the same time but still haven't arrived after nearly 6 weeks of purchasing them emailed but was told there still waiting for the door panels really disappointed with the service
Useful assistance given at the show and…
Useful assistance given at the show and very easy to deal with even when I wanted to change the colour of the tent.
Friendly staff and a range of camping…
Friendly staff and a range of camping gear ❤️
Friendly staff at the NEC show
Friendly staff at the NEC show , informative and helpful, the delivery was on time . Haven’t managed to use it as to date , so the proof will be in the pudding in the future
Camping table & chairs
Ordered camping chairs and table whilst at caravan and motor home exhibition in Birmingham. Items were delivered OK, however table was damaged and for some reason they sent an extra chair. Contacted supplier and to their credit they quickly arranged to send a replacement and a pick up damaged table and extra chair.
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