PJ Outdoors Anmeldelser 

206
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... Vis mer

Vurdert til 5 av 5 stjerner

Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... Vis mer

Vurdert til 5 av 5 stjerner

Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... Vis mer

Vurdert til 5 av 5 stjerner

Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... Vis mer

Informasjon om virksomheten

  1. Friluftsutstyrsbutikk

Skrevet av virksomheten

PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

206 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(206)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Item was delivered around 10 weeks…

Item was delivered around 10 weeks late. I received just two emails in that that time. Both generic “Dear customer”
I paid in full for the product at time of order (Sep ‘23) and would have expected better customer service and an acknowledgement that I didn’t just cancel and get a refund.

9. mai 2024
Logoen til PJ Outdoors

Svar fra PJ Outdoors

Thank you for leaving a review. I am sorry that you feel our customer service fell short of your expectations.

I have looked into this and can see that some of your comments are not quite true. You placed an order with us on 21 October last year, not September. At the time of placing the order you were informed that the estimated delivery would be by the end of March.

We were advised by the manufacturer that there would be delays due to security issues in the Red Sea and that container traffic now had to pass around Africa, which was increasing the delivery schedules. We contacted you twice during this period informing you and our many other customers of the delay.

We delivered your order on 10 May. This would make it less than 6 weeks from the original estimated date quoted at the time of purchase.

I apologise again for this delay, but as I'm sure you can appreciate, these delays are far beyond our control and we did keep you updated along the way.

Vurdert til 1 av 5 stjerner

The worst most awful service

The worst service and customer aftercare I have ever experienced! From quoting us at the MH show for what we asked for to then getting the order wrong and me having to pay more than agreed!! The order then took over a year to arrive and was dispatched in seperate parts so useless to us until it all arrived. Never again

27. april 2024
Vurdert til 5 av 5 stjerner

Amazing service 👌🏾

We needed some tent poles repairing so rang PJ and spoke to Phil who said I could get them repaired while I waited as it was a longish drive to St Albans.

When I arrived at the shop everybody was very welcoming and they got on with the repair straight away. The shop is really well stocked and competitively priced.

Thanks so much to Phil & the team - the repaired poles stood up to high winds and rain very well during our last camping trip

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Lots of excuses why my flooring and…

Lots of excuses why my flooring and footprint arrived late. Had to pay extra for delivery as DPD said sorry they missed me and would deliver on Monday when I was on night duty. They never even knocked on the door on the Friday, I know this because I stayed in all day waiting for them.

24. april 2024
Vurdert til 2 av 5 stjerner

Attended the NEC show and purchased wnd…

Attended the NEC show and purchased wnd breakers but because the door panels weren't available we decided to have them all delivered at the same time but still haven't arrived after nearly 6 weeks of purchasing them emailed but was told there still waiting for the door panels really disappointed with the service

18. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Camping table & chairs

Ordered camping chairs and table whilst at caravan and motor home exhibition in Birmingham. Items were delivered OK, however table was damaged and for some reason they sent an extra chair. Contacted supplier and to their credit they quickly arranged to send a replacement and a pick up damaged table and extra chair.

25. februar 2024

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv