Phox Water Anmeldelser 

12 139
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We already had one so when our Son’s water filter jug broke we bought him a Phox. Much better than any other water filter jug we’ve had. Better construction, much sturdier and the advantage of only ha... Vis mer

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Vurdert til 5 av 5 stjerner

I have been using these filters for many years now and find then very convenient. I have a three month subscription and use the alkaline filters. I have no worries ordering and they arrive promptly... Vis mer

Vurdert til 5 av 5 stjerner

Good product. We filter all our drinking water and no longer buy bottled water. The ordering process is quick, easy and the delivery is quick and problem free. Good service and slightly discount... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I love that I can do my bit for plastic waste reduction. The subscription means the filter refill comes just at the right time and I even get a reminder now so that I don't forget to change the carbon... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Vannfilterleverandør
  2. også i
  3. Leverandør av avherdingsutstyr
  4. Vannrensing
  5. Vannrensingsutstyr

Om Phox Water

Skrevet av virksomheten

Our Mission

We are here to provide a solution to an ever increasing single-use plastic problem.

In the pursuit of clean and tasty water, more than 100 million filter cartridges go to landfill each year. In 2019 we decided to put an end to that by creating the first refillable filter cartridge.

Simply open the cartridge and pour in the fresh filter granules every 45 days.

Phox products are manufactured in the UK with a strong focus on sustainability.

We want to provide an amazing experience for our customers, If there is anything we can do to improve, please let us know!

Less Waste, More Taste.

All Products Contact Us


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

12k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(12 139)

1 992 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A winner all round from standard cartridges

I’m very careful what I buy for the kitchen and moved from a plastic jug filter to a Britta Glass one with maxtra cartridges before I was recommended the Phox refills. I use glass instead of plastic wherever possible. I bought the alkaline refillable cartridges on recommendation, as we have soft water and the clarity and taste of the water is far superior to my previous brand. I’m very happy that I no longer have to buy plastic cartridges and can just refill the Phox cartridge. A little less plastic in the environment from yet another household and the refills fit through your letterbox so less cardboard to recycle. A winner all round.

10. september 2026
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Svar fra Phox Water

Hi Margaret,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Vurdert til 5 av 5 stjerner

Love my glass water jug


Love my glass water jug

25. august 2026
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Svar fra Phox Water

Hi Adele,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Vurdert til 5 av 5 stjerner

Great company to deal with

The company always updates you on your order. You can order you subscription early if needed.
overall a great firm to buy from and their water bottle is fab.

21. september 2026
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Svar fra Phox Water

Hi Stephen,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Vurdert til 5 av 5 stjerner

fast shipping and good quality products.

I've been using Phox Water for three years now and I'm happy with the quality of the water I drink thanks to their filters. This has allowed me to reduce my plastic usage because I only have one container and I only replace the inside.
Fast shipping and good quality products.

22. september 2026
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Svar fra Phox Water

Hi Beata,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Vurdert til 5 av 5 stjerner

The taste of the water

The taste of the water! Lovely feel and finish!
Just like a good wine......
Its rather top heavy, but i hope to grow to love it!

21. september 2026
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Svar fra Phox Water

Hi Christine,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Vurdert til 3 av 5 stjerner

Great product, ok (if not great) for coffee.

My compatible cartridge arrived quickly and there are clear instructions on how to use it. It works well and a perfect fit with an existing Brita Filter jug. I'm slightly underwhelmed by the coffee I can make with the water. I think it is better than tap water, but probably not as good as the BWT Magnesium mineralised water. I'm in a hard water area and possibly the Softener mix would be better for me. I was slightly surprised to receive an email from Phox after a week suggesting that my Phox refills 'deserve' a Phox jug, adding more plastic to the environment. Surely if the company are motivated by reducing plastic they'd be content me using my old Brita jug?
Happy to be free from using plastic cartridges and pleased with the aesthetics and environmentally friendly solution however. Will resist being upsold more plastic!

28. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Phox Water

Hi Oli,

Thank you for taking the time to share your feedback. We appreciate your kind words about our quick delivery and eco-friendly design.

We completely understand your goal to reduce plastic waste—using our refillable cartridges with existing jugs is exactly what we encourage if your current setup works well for you. Regarding water taste in hard water areas, our Softener pack is specifically formulated to help with that.

Please reach out to us if you need further help with your filters. We are always here to assist.

Kind regards,
Phox Water Team

Vurdert til 5 av 5 stjerner

Prompt delivery of a great product at a…

Prompt delivery of a great product at a reasonable price! Clean drinking water for another year for me, what more could I want!

22. september 2026
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Svar fra Phox Water

Hi Hugh,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Vurdert til 1 av 5 stjerner

The package hasn't arrived

The package hasn't arrived

22. september 2026
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Svar fra Phox Water

Hi Geoff,

I'm very sorry to hear that your order hasn't arrived as expected! We always aim for a smooth delivery.

To help you, I've looked into your account and I am reaching out to you directly via email right now so we can get this sorted for you right away.

Kind regards,
Ana

Vurdert til 5 av 5 stjerner

The filters and jugs are great and the…

The filters and jugs are great and the service is excellent.

21. september 2026
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Svar fra Phox Water

Hi Elizabeth,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Vurdert til 5 av 5 stjerner

Easy to order new filter for glass jug

Easy to order new filter for glass jug. Good service and prompt delivery. Quick to set up fresh refill in the jug and be back on track with lovely filtered water. Love the reminder on the app, telling you how many days you have left makes it more efficient for ordering.👍

21. september 2026
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Svar fra Phox Water

Hi Stella,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Vurdert til 5 av 5 stjerner

Great water filter

Great water filter. Filter material only needs replacing every 45 days (replacement packs arrived very quickly). No cartridges to throw away. Made in Britain. All plus points.

21. september 2026
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Svar fra Phox Water

Hi Jonathan,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Vurdert til 5 av 5 stjerner

Excellent company

Excellent company, brilliant product, so good to find genuine UK made products to help reduce single use plastic waste. Everything arrives quickly and is so easy to set up and use.

I live in an area of hard water, limescale is a big problem for my household, and it's even worse in my work place, about 10 miles away, where you need to filter then strain after boiling the kettle... I've so far tried the clean and the softener options both work wonders although I'm not sure if I need to use the softener option. But I do need to remember to set reminders on my calendar for when to change and order more 😅

7. januar 2026
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Svar fra Phox Water

Hi Samatha,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.
In the meantime, we have email reminders which can be used as a backup. Please find them here: https://www.phoxwater.com/pages/email-reminder

Best wishes,
Phox Support Team

Vurdert til 5 av 5 stjerner

I love this product

I love this product. I have always struggled to drink tap water because of the taste and don’t use bottled water because of the plastic waste. This system is amazing - the water tastes great, I know that nasties are filtered out and there is no plastic waste. It has been life changing for me in ensuring that I drink enough water and keep healthy.

21. september 2026
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Svar fra Phox Water

Hi Sally,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Vurdert til 5 av 5 stjerner

Brilliant- love this water cartridge from Phox

I love this water cartridge from Phox.
I had to give the original glass jug filter to my friend as I couldn’t manage it as I have very weak wrists. I am delighted with the one that now fits my Brita
Max filter jug and relieved to still have the best quality water. Fast delivery and lovely customer service.

21. september 2026
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Svar fra Phox Water

Hi Vanessa,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

Vurdert til 5 av 5 stjerner

First Class People

These guys go above and beyond.... Customer service is second to none. Great products too.

21. september 2026
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Svar fra Phox Water

Hi Gillian,

Thanks so much for leaving this feedback!

Best wishes,
Ana

Vurdert til 5 av 5 stjerner

Best water filter so far

Best water filter so far. I love that there is no cartridge to discard. The water tastes awesome, and I can see how the quality positively impacts my health compared to unfiltered tap water. My kettle is also completely limescale free - which never happened with other filters. The filter lasts longer too, which is fantastic

21. september 2026
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Svar fra Phox Water

Hi Stefania,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

Dette er Trustpilot

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Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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