Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Their return process is extremely difficult. Must request return, get RMA Ship back. For order new items..pay again, email both documents for both orders, wait for email reply. And hope for price ad... Vis mer

Vurdert til 3 av 5 stjerner

Ordered a charcoal overcoat 3xs. 1st order said in stock. Only to inquire after 2wks that is was out of stock. 2nd order, after 3 inquiries and 20 days found out the shipment was lost in transit b... Vis mer

Vurdert til 5 av 5 stjerner

I've placed half a dozen orders from the Perry Ellis site and have always had a great experience. Ordering is easy, shipping is fast, and customer service is good. I've found the information on the si... Vis mer

Vurdert til 5 av 5 stjerner

The site is very easy to use. Categorized in a logical way. The site is not cluttered, and is pleasant to use. Checkout is easy and tracking for shipping is simple. The short videos of models... Vis mer

Informasjon om virksomheten

  1. Herreklesbutikk
  2. Klesbutikk
  3. Dameklesbutikk

Opplysningene stammer fra ulike eksterne kilder

Apparel for the modern man. Timeless men's suits, classic dress shirts, underwear and fragrances, and designer denim. NEW, no iron, Travel Luxe Collection.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

91 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 84 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very poor customer service

Bought 2 packs of Perry Hellis underwear that stated cotton as the main tittle. To my surprise, when it came in, it was actually 98% poly and 2% spandex. Hey, maybe I should have read the fine prints and picked the wrong one.
Asked for a return/refund/exchange.. they told me that they felt sorry for myself. Now, they won't even answer my emails.
Very disappointing

17. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unethical Business practice

Perry ellis is one of my favorite brand and I loved their portfolio collection.
It's sad to see that Perry ellis is gotten worse over the period. Their online shopping site is misleading and scamming the customes, the price point differ from shopping cart to checkout.
Product price also reflect different during browsing. T
Their customer service is pathetic.
Be aware and avoid online shopping if you're outside of U.S.

12. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Their return process is extremely…

Their return process is extremely difficult. Must request return, get RMA
Ship back. For order new items..pay again, email both documents for both orders, wait for email reply. And hope for price adjustment and shipping fee refund. No phone number no live chat. Most frustrating experience ever.they can do better.

5. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Left with out a tuxedo for my wedding.

While looking for a tuxedo for my wedding about one month before the date, I found a great looking jacket at the Perry Ellis store. However the store did not have the matching pants. So I figured I purchase it online. Sales rep in the store helped me find the correct item and checked that it was in stock. So I made the purchase right there and then. About a week later I receive an email saying the order was cancelled without any explanation. After logging on the site to chat with a rep they said their inventory was having a problem and that item was actually out of stock. That they would refund me. That's it! No solution. No alternative tuxedo. Nothing! Just that I should check to see when they have it back in stock. I now have a little over two weeks to find a new tuxedo for my wedding because I trusted Perry Ellis online store to be on top of their game. Clearly they are not!

14. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

So disappointing to see the brand like this slide

Perry Ellis has always been a firm favourite of mine over the years because of the quality of the clothes and efficiency of delivery. Sadly this is no longer the case as the standards have dropped dramatically lately.
Apart from the lower quality garments they now display on their website they fail to keep track of their stock levels adequately so if you do place an order online you will be lucky to get 10% of that order sent to you and what you do get are so creased it looks like it’s been laying on the shop floor for a month. The excuses Perry Ellis give are,
The unfulfilled items on your order were out of stock at the time of purchase and were cancelled by our warehouse. Usually when this occurs you are automatically notified and refunded, but unfortunately your order experienced a system error.
We apologize for the inconvenience.
Despite stating the items are out of stock they continue to show the items in stock on their site to this day.
I suspect the real reason they are not sent is a combination of poor logistics or if you use too many voucher codes they simply refuse to honour the sale.
So disappointing to see the brand slide like this. I will look elsewhere from now on.

8. september 2023
Anmeldelse skrevet uten oppfordring

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