First rate service as always. Pen refills arrived less than 24 hours after ordering
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am very pleased with my different experiences of working with The Pen Shop. They assisted me when finding out what specific model of pen I had in the vast range of Mont Blanc pens, so that I could... Vis mer
Visited The Pen Shop in the Trafford Centre on 25.06.22 to purchase retirement gifts for our MD. Prior to arriving I had a telephone conversation with Donna re Mont Blanc pen & wallet. She was most h... Vis mer
Selskapet har svart
Too liitle too late. Altho.i contacted you.immediately after my order when a change could clesrly have been made, you waited over 24 hours to tell me nothing could be done. Nor was there ant info... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Pen Shop is Europe's largest luxury pens & gifts specialist, stocking brands such as Montblanc, Parker & Cross. Shop online today with free UK delivery.
Kontaktopplysninger
24 Newgate Street, NE61 1BA, Morpeth, Storbritannia
- 0190 4870033
- sales@penshop.co.uk
- www.penshop.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
La empresa trabaja en forma…sobresaliente.
¿Por qué?
Porque: ante un pedido, incorporaron a la Argentina como destino de los envíos; aunque todavía no haya podido ver el producto, descuento que todo va a estar más que bien; me permite conseguir artículos y repuestos que no puedo obtener en mi país; el envío se realiza a través del correo estatal del Reino Unido que trabaja en forma asociada con el correo estatal de Argentina; y la llegada del paquete fue más rápida de lo que yo pensaba.
Very efficient response to order
Excellent customer service
Excellent customer service, great product and price, prompt. I cannot fault my experience with The Pen Shop
Easy to order what I wanted ,lots of…
Easy to order what I wanted ,lots of choice.very quick delivery .highly recommend,pen refills good quality happy with my purchase.
My refills arrived quickly
My refills arrived quickly. Very happy with service
Colin went above and beyond to ensure I…
Colin went above and beyond to ensure I got the pen I wanted and on time for delivery before Christmas. Some of the best customer service I have received. Thank you again
Speedy delivery
Very impressed with the speed of delivery. The ordered items arrived a couple of days after ordering.
Mont Blanc pen refills
Ordered refills for my Mont Blanc pen. They came swiftly and were able to be put through the letterbox, which would have been perfect if we had been out.
The items took a long time to arrive!
The items took a long time to arrive. I paid over £3 for 24 delivery which actually took a week to arrive.
I emailed to ask where my parcel was and had a prompt reply which was polite and helpful. So overall I am pleased with your services.
Thank you so much -Great service
Thank you so much - so an easy and quick process. Easy to find the refills I needed and couldn’t find in NZ. Order despatched next day and amazingly given it is just before Christmas, arrived here in less than 10 days. Tracked delivery so knew where it was up to. Will use you guys again without any concern.
What's not to like?
Easy to use website, good prices, quality pens, fast shipping. What's not to like?
Excellent experience
Very good range of pens, easy to order, swift delivery - 5 stars
I only bought some ink cartridges for…
I only bought some ink cartridges for my Cross pen, but they were delivered on time without incident. I would be happy to shop here in the future.
An ideal roller ball pen in a most acceptable box.
The product a Cross roller ball pen for a friend is lovely and beautifully packed and delivered promptly. In fact sooner than anticipated. A real plus in this day and age.
I did speak to Will who was most helpful, professional, yet friendly and I have always found this company to be reliable and have no hesitation in recommending them as a trustworthy organisation.
No existent customer service
It's been two weeks and I haven't received my order.
I have emailed them to complain, no one has contacted me and that's been another week.
The Royal Mail tracking number doesn't work on the Royal Mail website through their link.
And the telephone number to call (on their website) doesn't connect either.
I have little hope of this Christmas gift arriving in time.
Very dissatisfied.
Reliable and friendly
A reliable and friendly. I have patronised The Pen Shop since their days on the High Street.
Engraving
Purchased a pen set for my niece and paid for her name to be engraved. The pens were blue and the engraving was also done in blue making her name almost indistinguishable. Disappointing.
Came quickly
Came quickly - 'proper' refills from the Pen Shop not cheap counterfeits...
Order experience
My enquiry was handled efficiently, little room for improvement.
Many thanks, a pleasure to do business with you.
CM
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