First rate service as always. Pen refills arrived less than 24 hours after ordering
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am very pleased with my different experiences of working with The Pen Shop. They assisted me when finding out what specific model of pen I had in the vast range of Mont Blanc pens, so that I could... Vis mer
Visited The Pen Shop in the Trafford Centre on 25.06.22 to purchase retirement gifts for our MD. Prior to arriving I had a telephone conversation with Donna re Mont Blanc pen & wallet. She was most h... Vis mer
Selskapet har svart
Too liitle too late. Altho.i contacted you.immediately after my order when a change could clesrly have been made, you waited over 24 hours to tell me nothing could be done. Nor was there ant info... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Pen Shop is Europe's largest luxury pens & gifts specialist, stocking brands such as Montblanc, Parker & Cross. Shop online today with free UK delivery.
Kontaktopplysninger
24 Newgate Street, NE61 1BA, Morpeth, Storbritannia
- 0190 4870033
- sales@penshop.co.uk
- www.penshop.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First rate service as always
First rate service as always. Pen refills arrived less than 24 hours after ordering
Customer service was great in…
Customer service was great in particular Sam
JUST SEEN ‘60 DAY NO QUIBBLE GUARANTEE’
JUST SEEN ‘60 DAY NO QUIBBLE GUARANTEE’
ON WEBSITE ! BUT SAYS YOU CANNOT. RETURN IF PEN HAS BEEN USED ??
HOW ARE YOU SUPPOSED TO TRY IT THEN ??
I am 78 years old and a schaeffer owner…
I am 78 years old and a schaeffer owner since 21.
No wonder your going bust.
Disgusted - Wigan.
A positive experience
Very clear communication. Prompt delivery. Thank you!
The person l spoke to could not have…
The person l spoke to could not have been more helpful, l was most impressed !
Exceptional Service!
I phoned the shop to place my order because I was having difficulty with the website. Samantha couldn't have been more helpful, I sent her an email with the description of what I wanted together with a message for the gift wrapping service and all was processed efficiently so I can receive the order tomorrow. Thank you so much!
Very helpful with my enquiry and excellent service.
Very helpful with my enquiry and excellent service when I made my purchase. Fast delivery. Very pleased.
Quick delivery and an excellent choice…
Quick delivery and an excellent choice of pens. Very happy with my new Cross rollerball. Wouldn’t hesitate to recommend.
Ordered a new refill for my wife’s pen.
Ordered a new refill for my wife’s pen.
Pricing was good and it was received very quickly.
It works perfectly and she is a happy woman which is obviously a good thing😊
Good choice of MB refills and delivered…
Good choice of MB refills and delivered promptly.
No complaints
Shipped within 2 days. Good customer service. Good price. It arrived in excellent condition. Thanks.
Mont Blanc refills - good service
No problem finding what I wanted, good delivery service
Excellent quick service
Excellent quick service. I emailed with queries prior to purchase and i got quick replies.
My son was thrilled with his pen
A birthday present.
Excellent selection of products at all prices and quality, something for everyone. Ordering was very easy, and the administration of buying and shipping a pen to a German friend was all done by The Pen Shop.
First class professional company who…
First class professional company who were above and beyond helpful due to me, the customer who could not work out how to use a roller ball pen! I am more than impressed by their patience.
Thank you to you all, and for a lovely pen set.
I would not hesitate to recommend the penshop and look forward to buying from you in the future
No replies to emails asking for help on…
No replies to emails asking for help on order as had what I thought was advertised turned out to be wrong size. no reference number for ordering refills. no response at all just constant emails asking about satisfaction????
Customer service
Excellent service and customer communication. This pencil was bought as a birthday present for my daughter but the lead was too soft for her. However I was able to return it for a full money refund. Very satisfied customer.
The site was easy to navigate
The site was easy to navigate. I found what I wanted quickly. The item was with me within 36 hours. Excellent service.
Excellent service
Product exactly as ordered and delivery was quick and well packaged.
Dette er Trustpilot
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