Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Vis mer
Selskapet har svart
Quick and easy just a few questions to answer, although the small print (extremely small on a mobile phone) was difficult to read. overall it was a good experience and first payment was made.
Selskapet har svart
It was a great and helpful experience which helped me spread the unexpected cost to get my car through an MOT at Formula one. They recommended Payment Assist and it was so straightforward and I can sp... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Kontaktopplysninger
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Storbritannia
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Enestående
11k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
very helpful and useful
very helpful and useful. I reccomend to anyone to use their services.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Nafis,
Thank you for your kind review.
We're delighted to hear you found Payment Assist both helpful and useful. Being able to make unexpected repair costs more manageable is exactly what our service is designed to do, so it's fantastic to know you'd recommend us to others.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Best wishes,
Payment Assist
Simple and easy
Simple and easy, was taken through the whole process step by step and even I being non techy mananaged to follow the instructions, all done and sorted within 10 minutes 👍
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Jan,
Thank you for your fantastic review.
We're so pleased to hear you found the process simple and easy to follow. Making the application as straightforward as possible for everyone is really important to us, so it's great to know the step-by-step guidance helped you complete everything with confidence in just 10 minutes.
We really appreciate you taking the time to share your experience, and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Svar fra Payment Assist
Hi Hassan,
Thank you for your review. We're delighted to hear you received excellent service. Providing a straightforward and positive experience is exactly what we aim for, so it's fantastic to know we delivered on that for you.
We really appreciate you taking the time to share your feedback, and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Fantastic service was great full this…
Fantastic service was great full this service was available
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Andrew,
Thank you for your kind review.
We’re so pleased Payment Assist was there when you needed it. Knowing the service made a difference and helped you at the right time is exactly why we do what we do.
We really appreciate your feedback and hope to be there for you again should you ever need us in the future.
Best wishes,
Payment Assist
disgusting rude staff didnt even sort…
disgusting rude staff djdny even sort out key and charged 700 DO NOT USE!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Jack,
We're sorry to read your review and that you're unhappy with your experience.
From the details you've shared, it appears your concerns relate to the service you received from the merchant rather than your finance agreement with Payment Assist. We have not received any contact from you regarding your finance agreement, so we haven't had the opportunity to investigate or assist with any concerns you may have.
We have since received confirmation from the merchant that your invoice has been amended and the outstanding balance reduced to reflect the work carried out.
If you have any questions or concerns regarding your Payment Assist agreement, please don't hesitate to contact our Customer Services team. We'll be happy to review your account and assist you further.
Best wishes
The Payment Assist Team
It was great help for me to fix my car…
It was great help for me to fix my car with an unexpected cost. Realy friendly team and flexybility . Thank you for your excellent service.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Dhanuka,
Thank you for your lovely feedback.
We're delighted to hear that Payment Assist was able to help you get your car repaired when you were faced with an unexpected cost. We understand that these situations can happen at the most inconvenient times, so it's great to know the flexibility of the service helped make things more manageable.
It's also wonderful to hear your kind words about our team. Providing friendly and supportive service is something we really value, so your comments mean a lot.
Thank you for choosing Payment Assist and for taking the time to share your experience.
Best wishes,
Payment Assist
I haven’t got any comments
I haven’t got any comments, everything was easy and practical.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Jairo,
Thank you for taking the time to share your feedback.
We're pleased to hear you found the Payment Assist process easy and practical. Making things simple and straightforward for our customers is exactly what we aim to provide.
We'd love to know if there was anything we could have done differently to make your experience a 5-star one. Feedback like yours helps us continue to improve and provide the best possible service.
Thank you again for choosing Payment Assist.
Best wishes,
Payment Assist
What's not to like
What's not to like, pay monthly for a small amount of interest, comes in handy sometimes 👍
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Graham,
Thank you for sharing your feedback.
We're pleased to hear you found Payment Assist a useful option when you need a little extra flexibility. Being able to spread the cost of essential expenses through manageable payments is exactly what the service is designed for.
It's great to know you've found it comes in handy when needed, and we appreciate you taking the time to share your experience with us.
Best wishes,
Payment Assist
Quick and easy
Helpful service and was very quick and easy to set up.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Sandra,
Thank you for sharing your feedback.
We're pleased to hear you found Payment Assist a helpful service and that setting everything up was quick and easy. Providing a straightforward experience for our customers, especially when they need support with unexpected costs, is exactly what we aim to deliver.
Thank you for taking the time to leave a review. We really appreciate your support.
Best wishes,
Payment Assist
Very quick service and website easy to…
Very quick service and website easy to use would definitely recommend
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Debbie,
Thank you for taking the time to leave a review.
It's great to hear you found the service quick and the website easy to use. We aim to make the Payment Assist journey as straightforward as possible, so it's fantastic to know everything worked well for you.
We're also delighted to hear you'd recommend us. Thank you for your support and for sharing your experience.
Best wishes,
Payment Assist
Such a great service got me out of…
Such a great service got me out of trouble the last couple times and easy to set up and good way of spreading the cost.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi there,
Thank you for taking the time to share such great feedback.
It's fantastic to hear that Payment Assist has been there to support you on more than one occasion and helped when you needed a little extra flexibility. We know unexpected car costs can come at difficult times, so being able to spread the cost in a manageable way can make a real difference.
We're also pleased to hear you found the setup process easy. Providing a simple and reliable service that customers can turn to when they need it is exactly what we aim to do.
Thank you for your continued support and for choosing Payment Assist.
Best wishes,
Payment Assist
Easy to open an account
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Alan,
Thank you for taking the time to leave a review.
We're pleased to hear you found opening your Payment Assist account easy. Keeping the process simple for our customers is something we work hard to achieve.
Thank you for sharing your experience, and we're glad we could help.
Best wishes,
Payment Assist
It was very easy to use
It was very easy to set up and I was able to spread the cost over 4 payments making it more affordable for me
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi there,
Thank you for taking the time to share your experience.
We're really pleased to hear you found setting up Payment Assist easy and that spreading the cost over four payments helped make things more affordable for you.
Being able to provide customers with a simple way to manage unexpected expenses is exactly what the service was designed for, so it's great to know it made a difference when you needed it.
Thank you again for your feedback and for choosing Payment Assist.
Best wishes,
Payment Assist
Process was easy and worked as should
Process was easy and worked as should , would recommend
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Jimmy,
Thank you for your positive feedback.
It's great to hear you found the Payment Assist process easy and that everything worked as expected. Providing a straightforward service that customers can rely on is exactly what we aim to deliver.
We're also pleased to hear you would recommend us. Thank you for taking the time to share your experience and for choosing Payment Assist.
Best wishes,
Payment Assist
So easy to complete required forms
So easy to use, simply complete paperwok on the phone
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Andrew,
Thank you for taking the time to leave a review.
We're pleased to hear you found Payment Assist so easy to use and that completing the paperwork over the phone made the process simple and convenient.
Making the application process as straightforward as possible is really important to us, especially when customers are dealing with unexpected costs.
Thank you for sharing your experience and for choosing Payment Assist.
Best wishes,
Payment Assist
An excellent idea to help pay for work…
An excellent idea to help pay for work on the car - especially when I really didn’t expect there to be ANOTHER issue with my car.
Set up a tad long winded but I do “get it” would have been better if the assistant at the service desk had some idea what she was doing
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Patrica,
Thank you for taking the time to share your honest feedback.
We're really pleased to hear that Payment Assist was able to help when you were faced with another unexpected car repair issue. We understand that these costs can arrive at inconvenient times, so being able to spread the cost and make things a little more manageable is exactly what the service is designed for.
We appreciate your comments regarding the setup process and your experience at the service desk. Feedback like this is really valuable and helps us understand where we can continue to improve the customer journey.
We'd love to know if there was anything else we could have done differently to make your experience a 5-star one. Your feedback helps us keep improving the service we provide.
Thank you again for choosing Payment Assist and for sharing your experience with us.
Best wishes,
Payment Assist
Super helpful staff who assisted me…
Super helpful staff who assisted me through the process and advised me on the process. Discussed affordability which I thought was a valuable question and within minutes the plan was in place.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Lainey,
Thank you for taking the time to share your experience.
It's wonderful to hear that our team were able to support you throughout the process and provide clear guidance when you needed it. Making sure customers understand their options and feel comfortable with their payment plan is an important part of the service we provide.
We're pleased the process was quick and straightforward, and that everything was arranged within minutes.
Thank you again for your kind feedback and for choosing Payment Assist.
Best wishes,
Payment Assist
…mr j cunningham
Great service explained everything in detail was treated with respect was very polite easy to understand very professional.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Jeffery,
Thank you for sharing such lovely feedback.
It's great to hear that you received a professional and respectful service from our team. Taking the time to explain everything clearly and ensure customers understand their options is an important part of what we do, so we're pleased this was your experience.
We really appreciate your kind words and are glad we could make the process simple and easy to understand.
Best wishes,
Payment Assist
It was a great experience very…
It was a great experience very informative and communication was excellent.I can highly recommend this company
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Sue,
Thank you for taking the time to share your experience.
It's great to hear that Payment Assist provided the support you needed when faced with an expensive car repair bill. We understand that unexpected costs can be stressful, so it's great to know the simple application process and quick decision helped make things more manageable for you.
Being able to spread the cost of essential repairs is exactly what the service was designed for, and we're pleased we could provide some extra peace of mind when you needed it.
Thank you again for your feedback.
Best wishes,
Payment Assist
Excellent service
Payment Assist is a lifeline when dealing with expensive car repair bills.
The application process was simple and straightforward,and i received a decision in seconds.
It made managing unexpected costs much easier.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi there,
Thank you for sharing such fantastic feedback.
It's wonderful to hear that Payment Assist was there to support you when faced with an expensive car repair bill. We know unexpected costs can be stressful, so it's great to hear that the simple application process and quick decision helped make managing things much easier.
Providing customers with a straightforward way to spread the cost of essential repairs is exactly what the service was designed for, and we're delighted to know it made such a positive difference for you.
Thank you again for taking the time to share your experience.
Best wishes,
Payment Assist
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.