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Payment Assist Anmeldelser 

10 989
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I needed 4 new all weather tyres. I usually buy the tyres and have them fitted at my local garage. However, this time I searched National tyres. With a discount price for my Goodyear tyres, I noticed... Vis mer

Vurdert til 5 av 5 stjerner

I’ve used payment assist on a few occasions when I have needed too. A really way of paying for the service you have used. Would definitely recommend very easy to set up, many thanks a very satisfied c... Vis mer

Vurdert til 5 av 5 stjerner

Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Finanstjenester utenom bank
  2. Billåntjenester

Skrevet av virksomheten

At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

11k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(10 989)

1 914 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

So easy to complete required forms

So easy to use, simply complete paperwok on the phone

10. juli 2026
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Svar fra Payment Assist

Hi Andrew,

Thank you for taking the time to leave a review.

We're pleased to hear you found Payment Assist so easy to use and that completing the paperwork over the phone made the process simple and convenient.

Making the application process as straightforward as possible is really important to us, especially when customers are dealing with unexpected costs.

Thank you for sharing your experience and for choosing Payment Assist.

Best wishes,
Payment Assist

Vurdert til 4 av 5 stjerner

An excellent idea to help pay for work…

An excellent idea to help pay for work on the car - especially when I really didn’t expect there to be ANOTHER issue with my car.
Set up a tad long winded but I do “get it” would have been better if the assistant at the service desk had some idea what she was doing

10. juli 2026
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Svar fra Payment Assist

Hi Patrica,

Thank you for taking the time to share your honest feedback.

We're really pleased to hear that Payment Assist was able to help when you were faced with another unexpected car repair issue. We understand that these costs can arrive at inconvenient times, so being able to spread the cost and make things a little more manageable is exactly what the service is designed for.

We appreciate your comments regarding the setup process and your experience at the service desk. Feedback like this is really valuable and helps us understand where we can continue to improve the customer journey.

We'd love to know if there was anything else we could have done differently to make your experience a 5-star one. Your feedback helps us keep improving the service we provide.

Thank you again for choosing Payment Assist and for sharing your experience with us.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Super helpful staff who assisted me…

Super helpful staff who assisted me through the process and advised me on the process. Discussed affordability which I thought was a valuable question and within minutes the plan was in place.

9. juli 2026
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Svar fra Payment Assist

Hi Lainey,

Thank you for taking the time to share your experience.

It's wonderful to hear that our team were able to support you throughout the process and provide clear guidance when you needed it. Making sure customers understand their options and feel comfortable with their payment plan is an important part of the service we provide.

We're pleased the process was quick and straightforward, and that everything was arranged within minutes.

Thank you again for your kind feedback and for choosing Payment Assist.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

…mr j cunningham

Great service explained everything in detail was treated with respect was very polite easy to understand very professional.

9. juli 2026
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Svar fra Payment Assist

Hi Jeffery,

Thank you for sharing such lovely feedback.

It's great to hear that you received a professional and respectful service from our team. Taking the time to explain everything clearly and ensure customers understand their options is an important part of what we do, so we're pleased this was your experience.

We really appreciate your kind words and are glad we could make the process simple and easy to understand.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

It was a great experience very…

It was a great experience very informative and communication was excellent.I can highly recommend this company

10. juli 2026
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Svar fra Payment Assist

Hi Sue,

Thank you for taking the time to share your experience.

It's great to hear that Payment Assist provided the support you needed when faced with an expensive car repair bill. We understand that unexpected costs can be stressful, so it's great to know the simple application process and quick decision helped make things more manageable for you.

Being able to spread the cost of essential repairs is exactly what the service was designed for, and we're pleased we could provide some extra peace of mind when you needed it.

Thank you again for your feedback.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Excellent service

Payment Assist is a lifeline when dealing with expensive car repair bills.
The application process was simple and straightforward,and i received a decision in seconds.
It made managing unexpected costs much easier.

9. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Payment Assist

Hi there,

Thank you for sharing such fantastic feedback.

It's wonderful to hear that Payment Assist was there to support you when faced with an expensive car repair bill. We know unexpected costs can be stressful, so it's great to hear that the simple application process and quick decision helped make managing things much easier.

Providing customers with a straightforward way to spread the cost of essential repairs is exactly what the service was designed for, and we're delighted to know it made such a positive difference for you.

Thank you again for taking the time to share your experience.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Excellent service and affordable…

Excellent service and affordable repayment plan well done!

9. juli 2026
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Svar fra Payment Assist

Hi Joanna,

Thank you for your positive feedback.

We're really pleased to hear you found the service excellent and that the repayment plan provided an affordable way to manage your costs. Giving customers the flexibility to spread payments in a way that works for them is exactly what Payment Assist is designed to do.

We appreciate you taking the time to share your experience and are grateful for your support.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Amazing company to use simple stright…

Amazing company to use simple stright forward been using them for years to pay for my car repairs outstanding service always helpful i hope tgey stay around for years to come customer service run the way it should be keep up the good work 5 stars is not high enough

9. juli 2026
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Svar fra Payment Assist

Hi Colin,

What a fantastic review, thank you.

Hearing from customers who have continued to use Payment Assist over several years is incredibly rewarding. We're delighted to know you've consistently found the service simple, straightforward and that our team have always been helpful when you've needed support with your car repairs.

Providing reliable customer service and making unexpected repair costs easier to manage is exactly what we aim to do, so your kind words mean a great deal to everyone at Payment Assist.

Thank you for your continued support and for taking the time to share such wonderful feedback.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Great service

Great service

9. juli 2026
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Svar fra Payment Assist

Hi Villame,

Thank you for your kind feedback.

It's great to hear you had such a positive experience with Payment Assist. We really appreciate you taking the time to share your thoughts and are pleased we could provide a service that met your expectations.

Thank you for choosing Payment Assist.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

It was quick and easy to use.

9. juli 2026
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Svar fra Payment Assist

Hi Charlene,

Thank you for taking the time to leave a review.

We're pleased to hear you found Payment Assist quick and easy to use. Providing a simple and straightforward process for our customers is something we always aim to deliver.

Thank you for sharing your experience, and we're glad we could help.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Very good,

Very good,, help me lots of. Thank you very much for payment assist.

10. juli 2026
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Svar fra Payment Assist

Hi Samuel,

It's great to hear that Payment Assist was able to help you when you needed it.

Supporting customers with unexpected costs and making things a little more manageable is exactly what the service is designed for.

We really appreciate you taking the time to share your experience and are grateful for your support.

Best wishes,
Payment Assist

Vurdert til 1 av 5 stjerner

Payment

Not very good this time around made a payment on Wednesday only to find they tried to take another payment today when I was told it won’t because I paid on Wednesday

10. juli 2026
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Svar fra Payment Assist

Hi Kevin,

We're sorry to hear about your experience and completely understand how frustrating this must have been.

We'd like to apologise for the confusion regarding your payment. We've now investigated the issue and can confirm it has been resolved. No further payment will be taken until your next scheduled payment in August.

Thank you for bringing this to our attention, and we're sorry again for any inconvenience caused. If you have any further questions or need any assistance, please don't hesitate to get in touch with our Customer Support team.

Best wishes
The Payment Assist Team

Vurdert til 5 av 5 stjerner

Excellent Service

Very easy way to spread the cost of car repair costs. My garage set the link, I followed the easy to understand questions and my application was approved in minutes. Deposit paid and car delivered back in an hour, hats not to like. Excellent service by all involved. Thoroughly recommend Payment Assist.

8. juli 2026
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Svar fra Payment Assist

Hi Derek,

Thank you for sharing such a fantastic review.

We're delighted to hear that arranging Payment Assist through your garage was so simple and that the application process was quick and easy to complete. Being approved within minutes and able to collect your car shortly afterwards sounds like a great experience.

Helping customers get essential repairs completed while spreading the cost in a manageable way is exactly what Payment Assist is here for. It's wonderful to know the service made such a positive difference and that you'd recommend us to others.

Thank you for your kind words and for choosing Payment Assist.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Very useful to budget payment over 4…

Very useful to budget payment over 4 months.
Always paid in full before but was offered this service this time.
It surely cuts the cost down.

8. juli 2026
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Svar fra Payment Assist

Hi there,

Thank you for taking the time to share your experience.

It's great to hear that Payment Assist helped make managing your latest repair costs easier by allowing you to spread the payment over four months. We understand that even when customers usually pay in full, having the option to split the cost can provide some extra flexibility when needed.

Being able to offer a simple way to budget for essential expenses is exactly what the service is designed for, so we're pleased it proved useful for you.

Thank you again for your feedback and for choosing Payment Assist.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Very quick

Very quick, professional and easy to deal with

9. juli 2026
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Svar fra Payment Assist

Hi Adam,

Thank you for your kind feedback.

It's great to hear you found Payment Assist quick, professional and easy to deal with. Providing a straightforward service with helpful support throughout is something we work hard to achieve.

We really appreciate you taking the time to share your experience and are pleased we could help.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Very easy to navigate

Very easy to navigate, no issues experienced, very straightforward

8. juli 2026
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Svar fra Payment Assist

Hi Nicola,

Thank you for taking the time to share your experience.

We're pleased to hear you found Payment Assist easy to navigate and that the process was straightforward with no issues along the way. Making the service simple and hassle-free for customers is exactly what we aim to provide.

Thank you for your feedback and for choosing Payment Assist.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Very good service !

8. juli 2026
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Svar fra Payment Assist

Hi Ioan,

Thank you for your feedback.

It's always great to hear from customers who have had a positive experience with Payment Assist. We're pleased you found the service to be very good and that we were able to provide the support you needed.

Thank you for taking the time to share your experience. We really appreciate your support.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Excellent and handy service..

Excellent and handy service..

8. juli 2026
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Svar fra Payment Assist

Hi Haitham,

Thank you for taking the time to leave a review.

It's great to hear that you found Payment Assist to be such a handy service. Being able to provide support when unexpected costs arise is exactly what the service was designed for, so we're pleased we could make things a little easier for you.

We really appreciate your feedback and thank you for choosing Payment Assist.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

Amazing assistance very quick and easy

Amazing assistance very quick and easy

8. juli 2026
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Svar fra Payment Assist

Hi there,

Thank you for your feedback.

We're really pleased to hear you found the service quick and easy, and that Payment Assist was able to provide the assistance you needed.

Making the process simple and straightforward for our customers is something we always aim for, so it's great to know your experience was a positive one.

Thank you again for taking the time to share your review.

Best wishes,
Payment Assist

Vurdert til 5 av 5 stjerner

An extremely simple on line application…

An extremely simple on line application to buy a Tentbox on interest free credit over 10 months. Did it whilst in the showroom and decision made within seconds. Very happy indeed.

6. juli 2026
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Svar fra Payment Assist

Hi Alan,

Thank you for your fantastic review.

We're so pleased to hear your application was approved within seconds and that you were able to complete everything quickly while still in the showroom. Making the process as simple and convenient as possible is something we work hard to achieve.

It's great to know that spreading the cost of your TentBox over 10 months interest-free worked so well for you, and we're delighted you were happy with the experience.

Best wishes,
Payment Assist

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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