Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Vis mer
Selskapet har svart
Quick and easy just a few questions to answer, although the small print (extremely small on a mobile phone) was difficult to read. overall it was a good experience and first payment was made.
Selskapet har svart
It was a great and helpful experience which helped me spread the unexpected cost to get my car through an MOT at Formula one. They recommended Payment Assist and it was so straightforward and I can sp... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Kontaktopplysninger
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Storbritannia
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Enestående
11k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Payment was handled smoothly all done…
Payment was handled smoothly all done in min .. great service .. first time using this service no problems with it .. all sorted in minutes .. thank you
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Gail,
We're delighted to hear your first experience with Payment Assist was such a positive one.
It's great to know everything was handled smoothly and that you were able to set up your payment plan in just minutes without any issues.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your repair costs more manageable and appreciate you choosing Payment Assist.
Best wishes,
Payment Assist
This was really easy to do
This was really easy to do. Everything was very efficient. It took approximately 2 hours from start to finish
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Janet,
It's great to hear you found the whole process so easy and efficient from start to finish. We aim to make arranging Payment Assist as quick and straightforward as possible, so we're delighted everything was completed smoothly and without delay.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience simple and hassle-free.
Best wishes,
Payment Assist
Very helpful and relatively easy to use scheme.
A very helpful and relatively easy to use scheme. Helps to spread those larger motoring costs that could otherwise be something of a nightmare.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Paul,
We're delighted to hear you found Payment Assist helpful and easy to use. Being able to spread the cost of larger motoring expenses is exactly what the service was designed for, so it's fantastic to know it helped make what could have been a difficult bill much more manageable.
Thank you for taking the time to leave such a great review. We're really pleased we could help take some of the worry out of those unexpected repair costs.
Best wishes,
Payment Assist
A simple straight forward system that…
A simple straight forward system that makes it all the easier. Very good price for my cover and the administration side is very easy
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Bob,
We're delighted to hear you found the process straightforward from start to finish.
Making Payment Assist easy to use, with a clear and hassle-free administration process, is exactly what we aim to provide, so it's great to know everything worked so well for you.
Thank you for taking the time to leave such a positive review. We're pleased we could help make managing your payments that little bit easier.
Best wishes,
Payment Assist
Brilliant service
It was very easy to fill in the online form and the confirmation was quickly sent. Payment details were easy to understand and I really appreciate how simple everything has been.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Suzanne,
It's great to hear you found the application quick and straightforward to complete, and that your confirmation came through promptly. Making the process simple and ensuring payment details are clear and easy to understand is exactly what we aim to provide, so we're delighted everything went so smoothly for you.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience as easy as possible.
Best wishes,
Payment Assist
Top Service at Payment Assist
The overall process with Payment Assist was quick and easy. I had an emergency visit to a Halfords garage when my car exhaust tail-pipe fell off while I was on holiday, and tried to use Klarna to set up a payment arrangement for £208. After 5 attempts during which I was texted & emailed verification codes to authorise the transaction, it still wasn't working. Payment Assist worked on my first attempt, so I could set up a 3 month repayment arrangement and then get on with my day. Many Thanks, Steve T
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Steve,
We're delighted to hear that Payment Assist provided a quick and straightforward solution when you needed it most.
Dealing with an unexpected repair while you're away from home is never ideal, so it's great to know you were able to set up your repayment plan on the first attempt and get back to enjoying the rest of your day.
Thank you for taking the time to share your experience. We're really pleased we could help make an inconvenient situation a little less stressful, and we appreciate you choosing Payment Assist.
Best wishes,
Payment Assist
Easy to use and staff were full of…
Easy to use and staff were full of empathy for my predicament
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Rikki,
Thank you for your kind review.
We're delighted to hear you found Payment Assist easy to use and that our team showed empathy and understanding throughout your experience. We know unexpected repair bills can be stressful, so providing helpful and compassionate support is an important part of the service we offer.
We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
I have used payment assist on many…
I have used payment assist on many occasions and found them fantastic to deal with highly recommened
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Richard,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've used Payment Assist on many occasions and have consistently found the service fantastic to deal with. Providing a straightforward and reliable way to spread the cost of unexpected repair bills is exactly what we aim to do.
Thank you for your continued support, your recommendation and for taking the time to leave such a wonderful review.
Best wishes,
Payment Assist
It was easy and quick to set up a…
It was easy and quick to set up a payment plan. No hassle.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi there,
We're delighted to hear you found setting up your payment plan quick, easy and hassle-free.
Making the process as straightforward as possible is exactly what we aim to do, so it's great to know everything was simple from start to finish.
Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Setting up my payment plan
It was very easy to set up my payment and everything took a matter of minutes to complete
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Hazel,
It's great to hear you found setting up your payment plan so easy and that everything was completed in just minutes.
Providing a quick and straightforward application process is exactly what Payment Assist was designed for, so we're delighted to know your experience was such a positive one.
Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Great experience from start to finish - Thanks John!!
Great experience from start to finish! We had a lovely salesman John who was absolutely brilliant — really friendly, helpful and made the whole process so easy. Would definitely recommend. Thank you, John!
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Anna,
What a fantastic review, thank you.
We're delighted to hear you had such a positive experience from start to finish and that John made the whole process so easy with his friendly and helpful approach. It's great to know everything ran smoothly and that you'd be happy to recommend the service.
Thank you for taking the time to share your experience and for recognising John's excellent customer service. We'll be sure to pass your kind comments on.
Best wishes,
Payment Assist
Iam very satisfied with the payment…
Iam very satisfied with the payment assistance provided for the expensive spare parts of my car. The support made the cost more manageable and helped me repair my vehicle without unnecessary financial stress. The process was straightforward, transparent, and handled professionally. I truly appreciate the timely assistance and would recommend this service to others who may need help with costly vehicle repairs.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Jacob,
What a wonderful review, thank you.
We're delighted to hear that Payment Assist helped make the cost of your vehicle repairs more manageable and reduced the financial stress of paying for expensive replacement parts. It's also great to know you found the process straightforward, transparent and professionally handled from start to finish.
Thank you for your recommendation and for taking the time to share your experience. We're really pleased we could help get you back on the road with a little more peace of mind.
Best wishes,
Payment Assist
Very good option if expensive repairs needed
Have just used Payment Assist after some expensive work by my local garage. Needed a new clutch, brakes, discs and other bits done. PA reduces the stress somewhat and gives you a bit of breathing space.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Andy,
We're pleased to hear that Payment Assist was able to help take some of the stress out of what sounds like an unexpected and expensive repair bill.
Needing major work carried out on your car can be difficult, so it's great to know that spreading the cost gave you some valuable breathing space.
Thank you for taking the time to share your experience. We're delighted we could help make those essential repairs a little more manageable.
Best wishes,
Payment Assist
Everything about it was easy
Everything about it was easy, start to finish. Very simple and straight forward. No hard sell and set up instantly. Very impressed and would use again if the need arrises
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Susan,
We're delighted to hear you found the whole process easy from start to finish.
Making Payment Assist simple to set up, straightforward to use and available without any unnecessary hassle is exactly what we aim to provide, so it's fantastic to know you were impressed with the service.
Thank you for taking the time to leave such a great review. We're pleased to hear you'd use Payment Assist again should you ever need us in the future.
Best wishes,
Payment Assist
2nd time around!
Having used this facility last year I was delighted to discover that it was just as easy to split this years MOT/car service expense into 4 easy payments; as it was in 2025. Fast, simple to understand and easy to set up, I would thoroughly recommend payment assist.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Steve,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've chosen to use Payment Assist again and found the process just as fast, simple and easy to set up as your previous experience.
Being able to spread the cost of MOTs and servicing with interest-free payments is exactly what Payment Assist was designed for, so it's fantastic to know the service has continued to work well for you.
Thank you for your recommendation and for taking the time to leave such a wonderful review.
Best wishes,
Payment Assist
Was very quick and simple process and…
Was very quick and simple process and great way to spread the cost interest free over a couple of months
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Andrew,
We're delighted to hear you found the process quick and simple from start to finish.
Being able to spread the cost of unexpected repair bills with interest-free payments is exactly what Payment Assist was designed for, so it's fantastic to know the service worked so well for you.
Thank you for taking the time to leave such a great review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Very good communication also very…
Very good communication also very friendly thank you
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Elizabeth,
Thank you for your kind review.
We're delighted to hear you found our communication clear and our team friendly throughout your experience. Keeping our customers informed and providing helpful support every step of the way is a big part of the service we aim to deliver.
We really appreciate you taking the time to share your feedback. Thank you for choosing Payment Assist.
Best wishes,
Payment Assist
I have used Payment Assist to spread my…
I have used Payment Assist to spread my car repair payments on a number of occasions. It is easy reliable and convenient. Great app that functions seamlessly.
Great service. Thanks for being there. Much appreciated.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi there,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've used Payment Assist on several occasions and have found the service easy, reliable and convenient every time. It's also great to hear that the app has worked seamlessly for you, making it simple to manage your payments.
Thank you for your continued support and for taking the time to leave such a wonderful review.
We're really pleased we've been there to help when you've needed us.
Best wishes,
Payment Assist
very helpful and useful
very helpful and useful. I reccomend to anyone to use their services.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Nafis,
Thank you for your kind review.
We're delighted to hear you found Payment Assist both helpful and useful. Being able to make unexpected repair costs more manageable is exactly what our service is designed to do, so it's fantastic to know you'd recommend us to others.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Best wishes,
Payment Assist
Simple and easy
Simple and easy, was taken through the whole process step by step and even I being non techy mananaged to follow the instructions, all done and sorted within 10 minutes 👍
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Payment Assist
Hi Jan,
Thank you for your fantastic review.
We're so pleased to hear you found the process simple and easy to follow. Making the application as straightforward as possible for everyone is really important to us, so it's great to know the step-by-step guidance helped you complete everything with confidence in just 10 minutes.
We really appreciate you taking the time to share your experience, and thank you for choosing Payment Assist.
Best wishes,
Payment Assist
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.