PawSquadAnmeldelser 

439
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Vis mer

Vurdert til 5 av 5 stjerner

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Vis mer

Vurdert til 5 av 5 stjerner

I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning... Vis mer

Vurdert til 1 av 5 stjerner

Utterly hopeless. Chat function would not let me reply. Booked an audio appointment… immediately cut off 3 times when connected. Will be terminating my Admiral pet insurance after this experience. Off... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Veterinær
  2. Dyrlegevakt

Skrevet av virksomheten

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

439 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(439)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I couldn't rate Pawsquad more highly!

Elena was a lifesaver in helping me to understand that my cat would be fine just being monitored overnight and then taken to my own vet in the morning, rather than spending close on $1000 again for a service not required by the emergency vets, who have been very unhelpful in the past. Elena was amazing in assessing Charlie, checking his gums, breathing and gait on camera. He had been in a fight and was quite traumatised, but no open wounds, and she was so patient in explaning the effects of adrenaline making him lethargic and scared. I feel very fortunate to have access to this service.

28. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service for your pets at anytime

When the vets are closed and your most precious Fur Baby is suffering it is a the most valuable, vital and excellent service you could wish for.
We had a video call twice with a vet and the second time we were referred straight to an an emergency veterinary clinic who helped our Fur Baby.
Can’t thank them enough for all their kindness and support they gave us especially to Maddie 🐶

3. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My 8 week old puppy had a rash that was…

My 8 week old puppy had a rash that was caused by a allergy. they got him in straight away and was brilliant from the time we made the call to us visiting the pet hospital. Made me feel welcome and our pup was in brilliant hands. Couldn't have asked for better staff

9. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This company is amazing it actually…

This company is amazing it actually tailors to your dogs actual needs with massive health benefits. rather than generic dog food. I have noticed my dog has a more relaxed approach now and her coat is alot more glossy and shiny. Thank you so much 10/10 would definitely recommend

10. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The staff was very polite and…

The staff was very polite and proffessional when i had to rush my dog in for an emergency operation we thought we was going to lose her but the staff managed to save her.
Many Thanks

31. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional Service

I raised a query about my dog at 23:30 and a vet picked up my query within 5 mins. The vet that supported was very knowledgeable, professional and friendly. And followed up the call with some very well received notes and advice.

3. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Just a crap service and need a refund…

Just a crap service and need a refund for a service that they couldnt provide

7. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til PawSquad

Svar fra PawSquad

Hi,
I am sorry to hear you had technical issues, I can see one of our team contacted you on Saturday to help you and issue a refund. If you could get back in touch with them, so that we can investigate what happened and refund your payment.

Vurdert til 1 av 5 stjerner

Upsetting experience

I joined Pawsquad yesterday for my dog who has hurt his leg. I signed in and completed the details regarding what was wrong with my dog and uploaded two videos and paid the £24 consultation fee. When I clicked to proceed with a call I was booted back out to the start. I heard nothing all day!!! Despite emailing and phoning. I emailed the email address on the receipt email and it bounced back to me so not a valid email. I called their mobile number as written on the same email and reached a voicemail of a male, I left voicemail and sent two emails to another email address I found on their website which appears to be a valid one but they do not reply. While my dog has a sore leg I would hate to think of someone who’s dog would be lying at the side of the road! Disgraceful company

Day 3 Still no contact back
Still £24 taken from my account

1. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til PawSquad

Svar fra PawSquad

Hi, I am sorry to hear you had technical difficulties over the holiday season. I can see that one of our team has replied to you today.

Our vets are available 24/7 but our customer service team that you emailed was closed for the Bank Holiday.

We do value all feedback as it helps us improve our service and systems. If you could reply to email so that we can investigate your issue and hopefully resolve for you
Thank you

Vurdert til 5 av 5 stjerner

Great service

Knowledgable vet was able to help me with my diabetic cat and gave really helpful advice.

2. oktober 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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