Paul & Shark Anmeldelser 

Las prendas de vestir de Paul&shark son de muy baja calidad; en 20 años van a peor año tras año, y en absoluto justifican su precio. He tenido de todo: jerseys, camisas, polos, chaquetas y pantalones. Los jerseys de lana se rompen con facilidad, las cazadoras a los pocos usos dan problemas con las cremalleras, hasta el punto que el carrete deja de funcionar. Las costuras se degradan a partir del segundo año y la prenda queda inservible a los 3 años. Los pantalones se rompen a partir de los 20 ciclos de lavado. Em mi caso uso estas prendas para ocasiones especiales, no les doy un uso diario, y es frustrante. Cada vez, cuanto más reciente es la compra, menos duran.
He reclamado la rotura de un pantalón con muy poco uso y desde el departamento de postventa, sin ni siquiera ver la prenda ni analizarla, han denegado la reclamación.
El cliente se merece ser escuchado y no se puede rechazar una reclamación sin recibir por lo menos la prenda y haberla analizado.
Como perito judicial afirmo que no se puede determinar un hecho sin analizar las pruebas y la causa que lo ha provocado. Por tanto, por mi parte, dejaré de tirar dinero comprando prendas de esta marca que está por encima de sus clientes, sin molestarse a analizar las reclamaciones de forma empírica.

Onlangs problemen gekend met Paul&shark. Kreeg geen antwoord op mailtjes. Uiteindelijk heeft Paul&shark mij een geheel nieuw product toegestuurd. Ben erkentelijk en vertrouwen is terug.

Più Shark che Paul...Promettono portachiavi personalizzato che dopo quasi un anno e vari solleciti al customer service non hanno spedito.
Come perdere clienti per una sciocchezza.

Mir gefallen die Produkte gut, aber bei Rücksendung sind € 10 einfach zu viel.

Extrem teuer. Habe die Jacke seit 2 Jahren.
Tolles Design, aber absolut nicht wettertauglich.
So schwitze ich in keiner anderen Jacke.

⁹Ho acqistato due polo nel negozio dell'outlet la reggia di Marcianise. Pessima esperienza.il signore con la barba e la commessa pensano di fare i furbi e sono molto scorretti. Ho ho chiesto il reso sull'acquisto di due prodotti e mi hanno rifiutato. La possibilità di effettuare il reso. Se acquistate sappiate che non potete effettuare resi.
Anche sulla qualità della merce ho qualche dubbio. Non aggiungo altro

Worst customer service

Great quality never shrink or becomes bigger

Dreadful company with dreadful service. Was overcharged on my latest online purchase (should have been $625 and on getting my credit card statement I was charged $970). They would not answer my emails and don’t give a damn about customer service. Avoid this fraudulent company at all costs!!

Crazy bad after sales service. Prices are exorbitant yet the quality does not match and the customer service seriously sucks. Please stay away from this brand

Die Rückgabe geht NUR mit "Anklicken" des 10-Euro-teuren Rücksendelabels, - vorher bekommt man KEINE Anschrift, noch ist eine Telefonnummer zu erhalten. Das Label ist aber bei der Post NICHT lesbar und man muss NOCHMAL Porto für versichertes Paket bezahlen. Abzocke!

Will not even try to resolve or repair a design flaw. they call them luxury brand....

sostituendo il prodotto inviandole uno a posto .. e scusandosi per accaduto.

Resorting to this as I cannot get a response despite several emails. Bought a polo shirt that shrunk in the wash. Got one reply asking for more details almost two weeks ago which I replied to and nothing back. Own many Paul and Shark garments including polo shirts, and this is the first issue I have had. Given the cost of the polo shirt, it is very disappointing they don’t care enough to resolve the situation.

The Paul and shark club is a con. After buying a couple of jackets (not cheap) I thought I'd use my miles before they expired, that was three months ago. My prize request was accepted but never got any confirmation of it being dispatched so contacted them they said they'd refund the miles which are absolutely no good now since they expire soon and the prizes available I don't have enough miles for.

And their customer service is atrocious

An example of high-end brand. I used clothes from them since a lot of years. Knitwear is fantastic, eternal and jackets and cotton clothes too. I had an issue with one jacket in warranty period and they send to me a new one after sending pictures and ticket to them. Great.

Ho acquistato dei loro prodotti dove suo cartellino diceva che in omaggio avrei ricevuto un portachiavi personalizzato, il 20 maggio 2025 mi confermano che é stato ordinato e che la spedizione sarebbe arriva entro 2-3 mesi. Ad oggi ancora niente e il customer care non risponde più. Pessimo

Ein recht neues Hemd riss am Oberarm ein. Auf meine Reklamation hin erhielt ich sofort ein neues Hemd. Vielen Dank

bought a nice coat 7 years ago but recently lost one of the buttons. they sent an identical replacement free of charge immediately.

Outstanding customer service!