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Sachin & Babi Anmeldelser 460

TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The dress I ordered is beautiful, high quality fabric and well made. Fit perfectly in my normal dress size. I was expecting it to arrive in May, but it arrived a month earlier and I couldn’t be happie... Vis mer

Vurdert til 4 av 5 stjerner

Fabric and construction are excellent. Sizing proved to be a problem. A size 14 was a little too small to be comfortable. Sizing up to the 16W made the gown fit like bags of fabric. Please consider of... Vis mer

Vurdert til 5 av 5 stjerner

Beautiful and well made gowns. Pre-orders were earlier than expected. The NYC showroom consultant, Jessica, was great. I am awaiting refunds of dresses that didn’t work. Hopefully, no issue. Other... Vis mer

Vurdert til 5 av 5 stjerner

Dresses delivered super quick, packed in a way that makes you feel like you've ordered a luxury product. The fabric/patterns are gorgeous in styles for everyone! Love that the return policy which allo... Vis mer

Informasjon om virksomheten

  1. Dameklesbutikk
  2. Klesbutikk

Skrevet av virksomheten

Sachin & Babi is a fashion-design house based in New York City and known for their unique embroideries.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

460 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 96 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Fabric and construction are excellent

Fabric and construction are excellent. Sizing proved to be a problem. A size 14 was a little too small to be comfortable. Sizing up to the 16W made the gown fit like bags of fabric. Please consider offering a straight 16 and not 16W in your gowns.

15. april 2026
Vurdert til 5 av 5 stjerner

The dress I ordered is beautiful

The dress I ordered is beautiful, high quality fabric and well made. Fit perfectly in my normal dress size. I was expecting it to arrive in May, but it arrived a month earlier and I couldn’t be happier! I would absolutely order again without hesitation!

15. april 2026
Vurdert til 1 av 5 stjerner

Marilyn dress

I ordered a dress and the zipper did not work. I contacted them and returned the dress, howeverthey were unwillingI to provide a refund rather just wanted to give me store credit. I had to involve my credit card to get a refund. During this time I had bought a second dress from them and returned it as it did not fit me and after six weeksthey hadnot refunded the money until I called them and prodded them. Looking at the reviews there were many reviews that said that their customer service was lacking, and that people‘s credit cards were not being reimbursed after items were returned. In an age when there are many merchants to provide beautiful dresses for women, customer service should be a premium. I do not recommend

18. februar 2026
Vurdert til 5 av 5 stjerner

Jessica was so nice and helpful

Jessica was so nice and helpful. As soon as i described my daughter’s wedding details she immediately knew which dress would be just right. It wasn’t the style that I had in mind but it was perfect! She took into account my size and shape.

6. april 2026
Vurdert til 1 av 5 stjerner

Negative customer service experience

Ordered from S & B size guidelines and dress was at least 2 sizes too big. Asked for exchange of size, even willing to pay shipping both ways. Relied on their sizing, Did not ask for refund as it was a final sale but just a straight size exchange. Absolutely zero help. Beware when ordering from this company.

10. april 2026
Vurdert til 5 av 5 stjerner

Great

Great. The fabric is amazing. The service shipping and everything impeccable.

10. april 2026
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Svar fra Sachin & Babi

Hi Josefina,

Thank you so much for your wonderful feedback. We’re delighted to hear you loved the fabric and had such an impeccable experience with our service and shipping.

Warmly,
The Sachin & Babi Team

Vurdert til 5 av 5 stjerner

Stunning gown

Stunning gown. Can’t wait to wear it to my daughter’s wedding.

7. april 2026
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Svar fra Sachin & Babi

Hi Kimberley,

Thank you so much for your lovely feedback. We’re delighted to hear you love your Sophia gown in Rose Pink and are so excited for such a special occasion.

We can’t wait for you to wear it to your daughter’s wedding.

Warmly,
The Sachin & Babi Team

Vurdert til 2 av 5 stjerner

I was challenged making a return and…

I was challenged making a return and you’re emails went straight to spam in difference from other Dress vendor like McDuggal My Theresa Rebecca Vallance etc

6. april 2026
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Svar fra Sachin & Babi

Hi Maria,

Thank you for taking the time to share your feedback, and we’re sorry to hear you experienced difficulty with the return process and email communication.

We understand how frustrating it can be when important updates end up in spam folders and when timelines feel unclear, especially when compared with other retailers you’ve shopped with.

We will look into the status of your refund and ensure this is reviewed by our team. We also appreciate you highlighting the communication issue, as this is helpful as we continue to improve our customer experience.

Warmly,
The Sachin & Babi Team

Vurdert til 2 av 5 stjerner

Refunds Take Six Weeks

Aside from our satisfaction with the quality of clothing ordered, a return was necessary for sizing. I was informed to allow 30 days for refund to process, which ultimately took 39 days to have the $1,100 credited to my account. Unacceptable!

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Sachin & Babi

Hi James,

Thank you for taking the time to share your feedback, and we’re glad to hear you were satisfied with the quality of the clothing.

We’re sorry to hear that the return and refund timeline did not meet your expectations. We understand how important timely processing is, especially for higher-value purchases, and we recognize your frustration with the delay beyond the stated timeframe.

Your feedback has been shared with our team as we continue to review and improve our return and refund processes.

Warmly,
The Sachin & Babi Team

Vurdert til 5 av 5 stjerner

I cannot say enough about how great…

I cannot say enough about how great Sachin & Babi was to work with. I made a big mistake with my order and they were quick and friendly in helping me correct it. The dresses are beautiful. The photos online don't come close to showing the quality of the fabric and the detailed construction of the garments. Great company to work with and you will love their dresses.

8. april 2026
Vurdert til 5 av 5 stjerner

Def order from here!

Dresses delivered super quick, packed in a way that makes you feel like you've ordered a luxury product. The fabric/patterns are gorgeous in styles for everyone! Love that the return policy which allows you time to decide which dress and size is best. Highly recommend - will def order from here in the future.

8. april 2026

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