Party Delights  Anmeldelser 1 612

I ordered two cardboard numbers that can be filled with balloons on 3rd may for my mums 60th birthday. I’ve had no response when enquiring where this order is as I was concerned it’s not been updated at all since placing the order. I have emailed x3 times now asking for an update and now a refund as the party is in 3 days and I will
Obviously not receive the items. Extremely disappointing and I wish I would have seen the other reviews before buying. Would not recommend.

Can anyone from party delights get back to me and issue the refund. Thank you.

SCAM??!
Ordered with party delights back on the 20th April and still waiting for items on the 10th May, have just requested a refund but looking at other reviews this might take some time too. Chased up my order after a week and received what seemed like an auto response explaining they were having problems with their warehouse. Chased after another week and was told there was nothing more that could be done, they apologised and mentioned that ‘customer satisfaction is extremely important’ however when I looked on their website there is no mention of goods taking longer than ‘normal’ to arrive and they still appear to be processing new orders despite the fact that customers who ordered 3 weeks ago haven’t received their items yet. I trusted the company would still deliver but they haven’t, now I’ve had to spend double the money getting some last minute decorations for my daughter’s birthday (and the party has been and gone). AVOID!!

Placed my order 2 weeks ago, chased it up last week only then to be told there are delays in the warehouse, no prior information and only got the update after I got in touch, Not given any specific timescale on when it would be dispatched, just told to wait!
Wish I had read recent reviews prior to placing my order! Customer service are not helpful at all

Ordered products on the 20th april and now 28th april its still showing as not dispatched and despite several messages to customer care which have gone unanswered - i have no items and am missing the money i paid.

I had ordered them for comic con for 1st may but it doesnt look like they will arrive if they havent even been sent out
Very disappointing

Avoid

Kept fobbing me off saying parcel was lost. Then they replaced and that never arrived. Absolute scam of a company do not purchase from them. I have escalated with the bank

Avoid this company - goods never arrived, no tracking number with the so called delivery company, no response to contact and no number to call. Do NOT buy from them.

Whilst some items came separately, they all arrived on time for the party. I did email for an update as the tracking link doesn't work and they emailed be back very quickly. I had a good experience.
Great items at a very good price (they had extra %off promotion)

I placed an order then after checked trust pilot reviews….meaning I then worried as the reviews on here are negative however I would use again as had a good experience with items, delivery and contact. Thank you.

Absolutely joke of a company I ordered from yous alost a week and a bit ago and i had emailed to see when I was to get my order and yous have cancelled it without my permission think yous are needing to sort your company out absolutely joke!!!!!!

Awful company , I signed up to £5 off my order , received a code that didn't work . Contacted the company who didn’t respond and in the time I waited some of the items I wanted sold out so I ordered what was left in the basket . Received after days in separate bundles and separate days and no response to a return I want to do .
I unfortunately got taken in by 50% off everything but looking as Asda and The Range most off the items they sell are far cheaper even with the so called 50% off .
Looks like the only way to get response will be through trading standards . Appalling company do not use unless you can afford to right off items of poor quality or ones that arrived far too late.

I placed an order and received my first package relatively quickly. I was sent 1 item that was different to what I ordered and was waiting on the 2nd package. I emailed the company 3 times and was disappointed as no reply. However, I checked in my spam box and realised their replies had gone there for some reason. They quickly resolved my issue and refunded me for the missing item. The 2nd package arrived a bit later. If it wasn't for the slight delay on the package I would have given 5 stars as the products are so reasonably priced it was definitely worth it.

I ordered two costumes for world book day, one came with items missing, and the other had all the items and fitted my daughter best.

I arranged to send the other back with the missing items and because it was the wrong size, I sent this end of Feb / beginning of March.
I used there pre-paid for label for royal mail, it was delivered the same week so I threw away my receipt with the hope of a refund. it has now been 3 weeks and nothing from them, I have contacted to get more information but are kind of passing the blame on me for throwing my receipt and saying once this is checked by returns team it will be processed ? as your policy you state aim within 7 workings it has been 3 weeks and the return team hasn't processed it.

Poor timings and poor customer service. I will not be using party delights again, and I strong advise anyone else too. I have never in the life of me waited so long for refunds.

Awful service. Ordered an outfit for my daughter (delivery 3-5 business days) to be told 2 weeks after ordering that my order has been refunded due to no stock. AVOID

Almost didn't order from here due to the bad Trust Pilot reviews however I was pleasantly surprised!
I ordered a few bits for my daughters birthday in April - all arrived as described and in brilliant condition.
I ordered very late Monday night and they arrived Wednesday!
Brilliant service!
Thank you Party Delights - I will be returning 😁🥰

Ordered within the time frame for a party. The order was late so I emailed stating I needed to return. No response. I sent the box back and it was recieved a month ago. I have chased for my refund and still no response. Please confirm that a refund is being processed as I will be contacting my card company soon regarding this matter if not.

Would recommend, ordered my daughter’s world book day costume on Thursday 26 February and it arrived this morning. So happy with the costume. Great delivery service with no problems at all. Thanks again will definitely use again.

I’m really disappointed with my recent experience.
I placed my order on the 22nd for World Book Day, and while I understand it’s a busy period, there was no clear indication at the time of ordering that dispatch would be significantly delayed. With World Book Day now next week and my order still not dispatched, it’s left me in a difficult position having to make alternative arrangements at short notice.
Communication only came after I chased for an update, which has added to the frustration. I appreciate that high demand can cause delays, but clearer upfront communication about stock and dispatch times would really help customers plan, especially for time-sensitive events like this.
As the order will not arrive in time, I have requested cancellation and a full refund. Please confirm that order #2531 has now been cancelled.

I ordered a pinata it came in a bag which had no protection at all it was broken had dirt all over the shark I emailed the day it was delivered which was 17th February no response

I still havent received my order and there is no record (apart from the purchase going out of my account) of me buying it as the email has disappeared. So im guessing this is a scam

Order never turned up! Communication very poor. Strongly advise to use another company.

Worse experience ever… do not use this company. Ordered from them for my sons birthday they said they will deliver with 5 working days got it 5 days after my sons birthday. Returned items back due to not being delivered in the time they have said now they are not giving my refund as I have returned the items back to them with the return email they have sent me Royal Mail
Collected me order from my house and have sent it back to them. I have emailed them to confirm that I have sent this back. These people are money grabbing robbers.. DO NOT USE THEM…. I want my money back as I have sent you your items back