The company are outstanding. My partner needed his racquet by a particular date as he was attending a tournament in Spain. DHL messed up and Chris resolved it and we got the goods in time. Customer... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
5* Review for excellent customer service. DHL hugely underperformed and flat out lied on the tracking information. 24hr shipping ended up being 2 days and that was only because Chris at Padelshack... Vis mer
Selskapet har svart
As complete beginners to Padel, my husband and I were looking for a racket for both my husband and our adult son as a gift. Toby was amazing - patient and so knowledgeable about the different type of... Vis mer
Selskapet har svart
I had a complicated return, partially my fault which was done without realising. Someone called Chris (I think, terrible memory) rung me to explain the return procedure. His customer service was excep... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Sportsbutikk
- også i
- Butikk med sportsklær
- Butikk med treningstøy
- Forhandler av tennisutstyr
- Utendørs sportsutstyr
Skrevet av virksomheten
Padel Shack stock a range of padel equipment & accessories, from rackets to grips, with great prices & world wide shipping.
Kontaktopplysninger
Bergholt Road, CO11 1QT, Brantham, Storbritannia
- 01206808014
- info@padelshack.com
- www.padelshack.com
4,7
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very straightforward purchase and…
Very straightforward purchase and exceptionally quick delivery!
19. august 2026
Svar fra Padelshack
Thank you for leaving us a review. I am glad to hear that the pre-sales process was straightforward, with a prompt delivery.
Kind Regards,
Toby
Great first experience.
Item was as described, cheaper than rest of market and arrived within the timeframe paid for. Can’t fault the service or the price.
19. august 2026
Svar fra Padelshack
Happy to hear our prices were competitive. Thank you.
Svar fra Padelshack
Appreciate your positive review. Thank you
Our order arrived faster than expected…
Our order arrived faster than expected to Guernsey, Channel Islands and we love the Padel Shack protection bag!
Many thanks for being super speedy
18. august 2026
Svar fra Padelshack
Pleased to hear you had a fast delivery to Guernsey. That's wonderful news, and we hope to see you shop with us again. Thank you
Excellent customer service from Chris…
Excellent customer service from Chris and the team. Professional, friendly and incredibly helpful throughout.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Padelshack
Thank you, Sam - I am very glad I could assist you recently and that you had a positive overall experience.
Best regards,
Chris
Great padel shop
It's a local company. Very friendly service and racket arrived earlier than expected. The tracking information was very good.
16. august 2026
Svar fra Padelshack
We are happy to hear that our team provided you with a friendly service, and our delivery provider was able to get your racket to you on time.
Best Regards,
Toby
Svar fra Padelshack
Thank you for your 5-star review; it is greatly appreciated.
Kind Regards,
Toby
Always great to deal with
Always great to deal with, very helpful, fair prices and huge range of Padel gear. Racket arrived in good time very well packaged.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Padelshack
I am happy to hear that our team has provided you with top-notch service over the years, and we can remain competitive with both our selection of rackets and our price.
Best Regards,
Toby
Fairly easy online ordering process and…
Fairly easy online ordering process and goods arrived on time, in good order.
Competitive pricing.
13. august 2026
Svar fra Padelshack
I am glad to hear that our online ordering process was quick and simple to use and that we could provide you with quality products at a reasonable price.
Best Regards,
Toby
Svar fra Padelshack
Thank you for your 5-star review. We are happy to hear that you have fallen in love with your new padel racket. I hope you have fun on the court with it.
Kind Regards,
Toby
Great customer service and delivery…
Great customer service and delivery came super quick.
13. august 2026
Svar fra Padelshack
Thank you for your feedback. Our customer service team will be happy to hear your kind review. I am glad that our courier providers were able to deliver your order as soon as possible.
Best Regards,
Toby
The process was smooth
The process was smooth, delivery was fast and the price was good 👍
12. august 2026
Svar fra Padelshack
I am glad to hear that your ordering process was smooth and that we could provide you with the best possible service at a competitive price.
Kind Regards,
Toby
Brilliant service from start to finish
12. august 2026
Svar fra Padelshack
I am happy to hear that we could provide you with an excellent service from purchasing to after-sales assistance. I hope you choose to shop with us again.
Best Wishes,
Toby
Svar fra Padelshack
I am glad to hear that you had a simple purchasing experience and that our warehouse team were able to despatch your order as quickly as possible. I hope you enjoy your order.
Kind Regards,
Toby
Excellent value for money and received…
Excellent value for money and received in good time ahead of schedule, thank you
27. juli 2026
Svar fra Padelshack
Thank you for your positive review. It's great to hear your order arrived ahead of schedule.
Svar fra Padelshack
We appreciate your excellent feedback. Thank you.
Quick efficient delivery
Very impressed how quick my order was processed and delivered!
4. august 2026
Svar fra Padelshack
We are delighted by your feedback. Thank you.
Great customer care
Great customer care, asked to switch an order (same price different colour) and the team couldn't have made that easier, 100% would order again.
26. juli 2026
Svar fra Padelshack
Thank you for your wonderful feedback. Pleased to hear our team could assist with the changes to your order, and glad you had a positive experience.
Competitive pricing and great service
Competitive pricing and great service. Next day delivery came as expected and packaged well.
3. august 2026
Svar fra Padelshack
I am happy to hear that our warehouse team were able to provide you with a securely packaged product at a competitive price. I hope you enjoy your order.
Kind Regards,
Toby
A great selection of items
A great selection of items at lower prices than other sites. Bought a padel racket, cover abd balls, geat deal, delivered when said it would.
31. juli 2026
Svar fra Padelshack
I am glad to hear that we could provide you with an extensive range of products at highly competitive prices. I hope you enjoy your new padel racket and accompanying accessories.
Kind Regards,
Toby
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.