Very poor. They promise 48 hour delivery. I placed an order six weeks ago, and it has still not arrived. No explanations or updates unless I chase - and even then I get empty promises that it will be... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I read so many bad reviews on Packing Boxes. co.uk after I ordered boxes for moving. I decided to call customer service after I ordered boxes for the move. The person heard my dilemma..as we ha... Vis mer
This company lies to attract your business. They lie when you ask about what is happening to your order. They do not care about you or your requirements, they only care about taking your money & filli... Vis mer
Avoid - I wish I had checked Trust Pilot before I ordered. Waited a week for my 'next day delivery' order, which never arrived, called on day 6 and told by one staff member they just hadn't sent it, t... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible company. Avoid
Placed an order on 17th October with next day shipping although next day shipping was not guaranteed but I was given an estimated date of delivery on 18th October. It's now the 23rd October and delivery still not received. Online tracking isn't working and when you call them customer service say they'll call you back but never do. Avoid using this company and use somewhere reputable.

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Excellent company
Excellent company. Good quality boxes. Arrived on time. Excellent customer service when I called them.

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Great company
Great company. Quick delivery and will be using again
Great selection of packing boxes
Great selection of packing boxes. Sturdy and good quality.

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Somehow my delivery address was…
Somehow my delivery address was incorrect and the billing address was the right one. I spoke to them about the error and they stated they couldn’t do anything.
Did say they will call to do a new order at a discount but never did.
Brilliant boxes…
These boxes are very sturdy so very happy. Arrived the next day so all in all brilliant boxes and brilliant service.

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Poor quality
Poor quality, very thin boxes and tape that doesn't stick. And to add to that, they ask you for a review and don't publish it on their website unless it is 4 or 5 stars because my review wasn't posted.
After placing order Last week the boxes…
After placing order Last week the boxes arrived the following day. Ordering online for the 1-2 bed moving boxes straight forward, ordered the jumbo house moving boxes but still awaiting the order

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Would highly recommend 👍👍
Would recommend this firm for packaging,fast delivery the next day by a lovely lady.
Everything we needed was included boxes,bubble wrap,tape,tissue paper and pen.
The boxes are sturdy and with the rooms printed on the box you can tick which room you've packed.
Excellent 👍👍👍

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Refund my Time!
I ordered on a Thursday and was expecting delivery the next day so that I could pack over the weekend.
I called to confirm when the payment was made, then I called again the next day when I didn't receive the order.
Finally on Monday I called and apparently the payment hadn't gone through. Why was it confirmed in the first place? Why wasn't I notified that there was a problem?
The genius customer agent then had the nerve to ask what I wanted her to do?? Refund my time!
Self packing.
Very quick delivery. Good, quality boxes. A very useful, extensive range of sizes, almost bespoke.

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Absolute Rubbish
Wrong items delivered twice. Boxes aren’t strong and the tape is weak and doesn’t stick to the cardboard! I’ve had to go out and buy items elsewhere. In summary, really rubbish. I wish I hadn’t wasted my money.
Helpful staff
My first order didn't arrive - when i emailed to ask when the packaging had been sent - they immediately sent me a replacement. The mattress covers are great for keeping them dust/dirt free during the move.
Utterly Useless
Every page on their mobile site says "order before 5pm for next day delivery"
I ordered on 15th and they did not even dispatch until 18th, which lost me a weekend of packing time.
When the delivery arrived, less than half the items were there. It took customer services 2 days to respond to my emails about this, and then they insisted they could do nothing until we spoke on the phone. This turned out to be another delaying tactic as they already had all the info they needed on their system.
By the time we spoke on the phone it had been 9 days since I first ordered. I was VERY clear with them that my house move was imminent and if they could not deliver by Monday latest they should be honest with me, and I would cancel the order and source boxes elsewhere. I was assured there was no problem getting the rest of the order with me by Monday. I heard nothing more until it was too late for me to shop elsewhere, then I got a dispatch email telling me to expect the boxes Tuesday. I am completely up the creek with getting packed ahead of my move, having lost nearly two weeks of time. I do not get the impression they make ANY effort to honour their next day delivery advert - it is just marketing fluff. By the time you realise, it's too late.

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The representative was efficient and…
The representative was efficient and helpful regarding the change of plan. The help was much appreciated.
Fast delivery
Fast delivery. Used for expensive speakers, best and cheapest product.
Ordered for moving house
Ordered for moving house. Delivery was quick. Quality of the boxes outstanding
Quality products delivered promptly
Quality products delivered promptly. The purchasing process was smooth and easy. Will definitely use this company again. Also, happy to recommend them.
Ref. 600470528
No hassle ordering, quick response!
I ordered several plastic furniture coverings to protect from dust and renovation work. They arrived promptly but one had been used, a couple of holes and some stretching. I contacted Packingboxes and without any hassle my whole order was replaced! Hayley was quick to get on it and sort it out. A great company attitude and I will certainly recommend them.
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