My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Vis mer
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Gary and Lewis did a great job repairing my daughter’s laptop. At every stage my expectations were exceeded. If you check out my other reviews you’ll see I’m always completely honest with feedback. Fr... Vis mer
Selskapet har svart
Been with domestic and general for a few years now and over the years Ologic has to be one of the best. From the time your device leaves your property you can track every process of your device until... Vis mer
Selskapet har svart
Very smooth experience with by Gary and Ryan for repairing my headphones within 3 days and sending it back after repair within the week. Process to claim very easy. Clear communication via app. Positi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Kontaktopplysninger
Storbritannia
- www.ologic.co.uk
4,9
Enestående
401 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good experience.
Good, prompt and reliable service.
23. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Matthew
Thank you for your review! We’re really pleased to hear you found our service prompt, reliable and efficient. We appreciate you taking the time to share your experience with us.
The Ologic Team
Always go above and beyond
Always go above and beyond. Very happy. Thank you.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Jade
Thank you so much for your kind words! We’re delighted to hear that you’re so happy with the service you received. The team always aims to go above and beyond, so it’s fantastic to know that came across. Thank you for taking the time to leave us such a lovely review!
The Ologic Team
Very helpful and great customer service…
Very helpful and great customer service overall. I had a faulty laptop that was returned in great condition and is working fine now. Took a bit longer than I anticipated but there was always open line of communication.Thanks to Marc and Gary for their help and big shoutout to Gary for the thoughtfulness showed. Much appreciated
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Tanya
Thank you for taking the time to leave us such a lovely review. We’re really pleased to hear that your laptop was returned in great condition and is now working as it should.
We appreciate your patience with the turnaround time, and it’s great to know that the communication from our team kept you informed throughout.
Thanks again for choosing us,
The Ologic Team.
Amazing customer service from speaking…
Amazing customer service from speaking to Mark at front desk to Gary and Lewis fixing my laptop within 3 working days from picking up the laptop to delivering it to my home.
I know that I can trust Ologic to really solve the problem as efficiently as they can and also provide excellent quality service.
Thank you gentlemen!
18. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Misbah
Thank you so much for your fantastic review! We’re delighted to hear that you received great service from start to finish and that we were able to get your laptop repaired and back home to you within just three working days.
It’s especially lovely to hear that you feel you can trust Ologic to get the job done efficiently and to a high standard. That means a great deal to the whole team.
Thank you for taking the time to share your experience – it’s very much appreciated!
The Ologic Team
Superb experience with Ologic from…
Superb experience with Ologic from start to finish. I had my MacBook screen replaced, and the communication throughout the entire process from the DPD pickup arrangement to delivery was outstanding.
A huge thank you to Gary and Ash for their incredibly prompt responses and swift turnaround time. And a special shoutout to Gary for the lovely treat included with my returned laptop it was such a thoughtful touch. I highly recommend their excellent service.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi AdeYemi
Thank you so much for the wonderful review! We’re delighted to hear you had such a positive experience with Ologic from start to finish.
It’s great to know that the communication, quick turnaround and repair all met your expectations. We’re also pleased the little treat was a nice surprise — we love adding those small touches!
Thank you again for your kind words and recommendation. We really appreciate it!
The Ologic Team
Excellent service from Ologic
Excellent service from Logic. I sent my MacBook for repair on 10/09/2026, and they received it the following day. The screen and trackpad were repaired within just two days, and I received my MacBook back today, 17/09/2026, working perfectly.
A special thank you to Alex and Gary for their excellent communication, professionalism and high standard of workmanship. They responded to my messages almost instantly and kept me informed throughout.
Thank you, Ologic, Alex and Gary. Highly recommended I’ll definitely be using your services again!
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Raj
Thank you so much for the fantastic review! We’re delighted to hear that your MacBook was repaired and returned to you so quickly, and that everything is now working perfectly.
It’s especially great to know that you were kept well informed throughout the repair and were happy with the communication and workmanship from our repair team.
We really appreciate your recommendation and your kind words. Thank you for choosing Ologic, and we’ll be very happy to help again if you ever need us!
The Ologic Team
Great service with a personal touch
Great service with a personal touch, speedy collection and delivery.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Baksho
Thank you for the great review! We’re really pleased to hear you enjoyed the personal touch and that everything went smoothly with the collection and delivery. We really appreciate you taking the time to share your experience with us! 😊
The Ologic Team
Customer Service and Care and Speed
One of the best services and customer care I have received. Laptop was picked up from my chosen destination and I was kept informed on the progress of the job. Alex and Gary sent the laptop back in immaculate condition and even included a small bag of Haribo and a brand new usb C cable with a hand written note. I have never received such good customer service in all my days. Hats off the Alex and Gary! and even the deliver man. I got my laptop back within just over 2 weeks from being sent away which was not too bad.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Jamie
Thank you so much for such a fantastic review! We’re absolutely delighted to hear that you received such great service and that you were kept informed throughout the repair process.
It’s especially lovely to hear that the condition of your laptop, handwritten note, USB-C cable and little bag of Haribo made such a positive impression. Our team really does care about the small details, so feedback like this means a great deal to us.
Thank you again for your incredibly kind words and for taking the time to share your experience. We hope you enjoy having your laptop back! 😊
The Ologic Team
Rob and Gary - Legends!
Rob and Gary from OLogic repaired my IPad and I couldn’t be more pleased. It is like it’s brand new again. From pick up to drop off it was repaired so quickly and the guys sent a covering letter to explain what had been done. They went above and beyond in my opinion and I couldn’t be more grateful.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Ashlee
Thank you so much for your wonderful review! We’re delighted to hear that your iPad came back looking and feeling like new and that everything went smoothly from collection through to delivery.
Our repair team always tries to go that little bit further, so it’s lovely to hear that the quick turnaround and personal note explaining the repair were appreciated.
Thank you again for taking the time to share your experience – we really appreciate your kind words and your 5-star support! ⭐⭐⭐⭐⭐
The Ologic Team
Kevin and Gary fixed my laptop they…
Kevin and Gary fixed my laptop they received, repaired and returned it to me in just 2 working days. Lovely hand written note. Highly recommend
Great service
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Tereasa
Thank you so much for the fantastic review! We’re delighted to hear that your laptop was repaired and returned to you in just two working days.
It’s also lovely to know that you appreciated the handwritten note – we always try to add a little personal touch to our service.
Thank you for the recommendation and for taking the time to share your experience.
The Ologic Team
Reliable communication
Reliable communication. Swift delivery. Good work all around. Thank you Gary and Ryan.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Tony
Thank you for the great feedback! We’re delighted to hear that you were happy with the communication, quick turnaround and quality of the repair. We’ll be sure to pass your kind comments on to the team. Thanks again for taking the time to leave us a review!
The Ologic Team
Just received my daughters xbox back as…
Just received my daughters xbox back as it needed a new hdmi port fixed...very happy with it.
Took less then a week to repair and they even sent some sweets and a new cable out as a good will gesture very happy with the service 😊 thank you!
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Clare
Thank you so much for the lovely review! We’re delighted to hear your daughter’s Xbox is back up and running and that you were happy with the quick turnaround. It’s great to know the little extras were appreciated too 😊 Thank you for choosing us and for taking the time to share your experience with us!
The Ologic Team
Great service from Gary
Great service from Gary, very easy to use, chromebook repaired and returned fully charged. Gary provided a personal touch which made the whole process feel much more human.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Stella
Thank you for the fantastic feedback! We’re really pleased to hear that you found the whole process easy and that your Chromebook was returned repaired and ready to use. We always try to add a personal touch to make the repair experience that little bit better, so it’s lovely to hear this was appreciated. We’ll be sure to pass your kind comments on.
The Ologic Team
Have insurance with Domestic & General…
Have insurance with Domestic & General for my daughters Xbox it had stopped working and Ologic was brilliant they repaired within 3 days and I was kept updated the whole time she’s very happy it’s working again
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Yvonne
Thank you for the lovely review! We’re delighted to hear that we were able to get your daughter’s Xbox repaired and back to her within just a few days. Keeping our customers updated throughout the repair is really important to us, so it’s great to know you were happy with the service. We hope she’s enjoying having her Xbox back! 😊
The Ologic Team
5 Stars for Ologic
Special thanks to both Lewis & Gary for the speedy repair and turnaround of my faulty laptop. It is a few years old but now back to its spritley former self. I know this is about Ologic whose communication is top notch but must say courier DPD took over a week to collect and deliver to them, not good. Returning to me was a lot quicker. Ta for the nice but naughty extra Gary.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Michael
Thank you for the great review! We’re delighted to hear your laptop is back to its sprightly former self and that you were happy with the speedy repair, turnaround and communication from our team. We’re sorry to hear the initial collection took longer than expected, but pleased the return journey was much quicker. It’s also great to hear the little extra was appreciated! 😊 Thanks again for your kind feedback.
The Ologic Team
Laptop repair
I sent my laptop off to Ologic for repair, and the service was flawless from start to finish. Reece and Gary diagnosed and fixed the issue quickly. The turnaround time was fast for a mail-in repair, and the laptop was returned running good as new. It is rare to find a repair team that is this honest, professional, and efficient. Huge thanks to Reece and Gary for their fantastic help - I highly recommend Ologic to anyone needing device repairs!
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Farhat
Thank you so much for the fantastic review and recommendation! We’re delighted to hear that you found the whole process flawless from start to finish and that your laptop was repaired and returned to you quickly and working as good as new. Your comments about the honesty, professionalism and efficiency of our repair team mean a great deal to us. Thank you again for choosing Ologic and for taking the time to share your experience!
The Ologic Team
Ologic fixed my laptop (via D&D…
Ologic fixed my laptop (via D&D Insurance) and their service from start to finish was amazing - absolutely outstanding, top notch, first class, white glove service. They kept me informed throughout to the process, from picking up my laptop to returning it, it was a fast turnaround too, I cannot rate them high enough, you'll see for yourself the personal, caring and professional service provides comfort that your device is in safe hands and will be looked after by Ologic as if it were their own, they care and that comes across. Thank you to the whole Ologic team and specifically to Marc the repair technician and Gary the test engineer. Your message was kind, came at a moment when it really made me smile. Thank you, thank you, thank you! would give you 100 stars if I could but alas 5 is the max, so 5 stars I've given you!
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Ruth
Wow, what an incredible review – thank you so much! It means a great deal to the whole team to hear that the care we put into every repair really comes across. We know how important people’s devices are to them, so keeping you informed and treating your laptop as if it were our own is exactly the experience we aim to provide.
We’re especially pleased that the personal message arrived at just the right moment and made you smile – sometimes the little things really do matter. Thank you again for your wonderfully kind words, your recommendation and, of course, all 100 stars! ⭐😊
The Ologic Team
Thanks Ryan and Gary!
Repair Technician Ryan and Test Engineer Gary did a great job. Thank you!
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Bethany
Thank you for the great feedback! We’re really pleased to hear you were happy with your repair and the service you received. We’ll make sure your kind comments are passed on to the team. Thanks again for choosing Ologic!
The Ologic Team
My PS5 decided one day it not fancy…
My PS5 decided one day it not fancy playing discs anymore, and was not even taking them before trying to spit them back out.
Under the cover of D&G my ps5 was picked up next day. A big shout out to the repair team at Ologic who had not only fixed the issue, but cleaned it to the point that it looked if I had just bought it that day. And the delivery was right back to me in time for the weekend.
Very happy customer.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Taylor
Thank you for the fantastic review! We’re really pleased we could get your PS5 back up and running so quickly – and looking almost brand new again too! Getting it back to you in time for the weekend was the perfect result. We’ll make sure your kind comments are passed on to the repair team. Happy gaming! 🎮😊
The Ologic Team
Ologic repaired my laptop and got it…
Ologic repaired my laptop and got it back to me quickly. This was a faster repair process than anyone other company I've used for repairs. Gary and Credivalo were especially great.
11. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ologic
Hi Gursimran
Thank you for the fantastic feedback! We’re delighted to hear that your laptop was repaired and returned to you so quickly, especially compared with your previous repair experiences. Providing a fast, efficient service without compromising on quality is exactly what we aim for. We’ll be sure to pass your kind comments on to the team. Thanks again for choosing Ologic!
The Ologic Team
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