Absolutely outstanding service. Easy stress free process. Collection was easy, kept fully informed through the whole process and returned quickly. Made 2 calls to Console Doctor with a few queries and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot... Vis mer
Selskapet har svart
Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested control... Vis mer
Selskapet har svart
Brilliant!! My ps5 was collected the courier had special box for it so didnt need send in original packaging, box was lined with foam so it was safe from being damaged while in transit it was collecte... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Games Console Repair Service
Kontaktopplysninger
Quayside i4, Albion Row, NE6 1LL, Newcastle upon Tyne, Storbritannia
- 0191 580 1838
- Contact@consoledoctor.co.uk
- consoledoctor.co.uk
4,8
Enestående
295 anmeldelser
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wonderful brilliant and fantastic
Wonderful brilliant and fantastic
20. april 2026
Anmeldelse skrevet uten oppfordring
Absolutely outstanding service
Absolutely outstanding service. Easy stress free process. Collection was easy, kept fully informed through the whole process and returned quickly. Made 2 calls to Console Doctor with a few queries and customer service was fantastic. Would highly recommend and will definitely use again in the future.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Wonderful assistance 👍
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Much appreciated! We aim to keep it that way!
Amazing service
Amazing service. Collected, fixed and returned all in 3 days. Returned looking like new.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Thank you! The feedback is much appreciated.
Very good very quick and easy to do
Very good very quick and easy to do
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
We aim to keep it that way!
Svar fra Console Doctor
Thanks for the 5 stars!
Easy to book a repair
Easy to book a repair.
Console was repaired and returned quickly
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Thank you! The feedback is much appreciated.
Excellent repair and so speedy
Excellent repair and so speedy. From posting to returned it took 5 working days. This is the 4th I’ve now used Console Doctor (one for PS5 controller and others for fault iPads) and I honestly cannot fault the service I’ve received - absolutely flawless every time.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Much appreciated! We aim to keep it that way!
Brilliant service
Brilliant service, i have Sky Protect, once Sky contacted console doctor I quickly got a DPD label, I packed up my controller and sent it off, Console doctor, found the issue, fixed it, tested controller, and sent it back to in a matter of days. Also very well packaged. Throughout I received email updates too which was very helpful.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Glad to hear it! Please reach out if you need any assistance in future!
Svar fra Console Doctor
Much appreciated!
Awesome services
My controller came back looking like new. I’m really grateful. These guys are experts.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Thank you so much!
Fantastic service
Fantastic service, arranged pickup of broken console and was sent back within a couple of days fully working and had been cleaned, so a massive thank you from me
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
You're welcome! Thanks for the feedback.
Prompt collection and return
Prompt collection and return of quest 3 controller, fully repaired and working perfectly. Great communication and everything went smoothly as planned.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Happy to hear it! Thanks for taking the time to write this!
Picked up my boys VR
Picked up my boys VR, kept in touch with when it would be fixed and returned. The VR is now back, thankfully and working better than ever, we have a very happy boy again. Would highly recommend.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Glad to hear it! Thanks for taking the time to leave this review.
Svar fra Console Doctor
We do indeed! Thanks for the review!
Quick repair excellently done
Quick repair excellently done
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Thanks so much for the feedback!
No communication at all
We sent our ps5 off to be repaired after frequent overheating warnings. Arranging collection was easy and straightforward.
I took just over a week to be repaired but it was over Easter bank hols so to be expected. However once the device got to destination we received no other updates from console doctor until we got a message with a DPD delivery slot and the device was sent back to us. We have no idea if it was repaired, whether any faults were found.. nothing. Also the device showed as online most days it was at the repair centre which in its self isn’t too suspicious but it also showed a new game downloaded and 111 hours played, which is odd because no-one in my house had ever heard of this game before.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Hi, I'm so sorry to hear this. It is strange that you did not receive any updates from us during the repairs process. Automated messages are typically sent when we receive an item, complete the repair and when we post it back via DPD.
With regards to the console's activity, we have to fully test the devices we receive to ensure the repairs that we have carried out are successful before we post anything back. A large part of this testing procedure involves leaving it to run games for a set amount of time as a stress test. We tend to use our own test accounts to download and run games for this purpose and I can only apologise that this was not removed after the fact.
If you have any further queries or concerns, please email us at contact@consoledoctor.co.uk.
picked up from my home quickly and…
picked up from my home quickly and returned within a week
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Console Doctor
Thanks for the positive feedback!
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