OFFICE Anmeldelser 

OFFICE is a UK and Ireland fashion footwear retailer offering women's, men's and children's shoes, trainers, boots, sandals and accessories online and through our stores.

Our curated ranges combine the must have styles from globally desirable brands and the key trend items designed by our London buying team. From trainers to work shoes, boots to high heels, we have all your footwear needs covered. Product and size availability varies by item and location.

www.office.co.uk is the official UK website for OFFICE Shoes. Customers can shop online or use our store locator to find their nearest OFFICE store, address and opening hours.

Delivery, tracking and Click & Collect

We offer a range of delivery options on eligible UK orders, including standard, next-day or express delivery, delivery to selected OFFICE stores and delivery to participating DPD Pickup locations.

Standard UK delivery normally takes three to five working days. Delivery times depend on the destination, stock availability, order time and courier availability. Eligible orders can be tracked online.

Free Click & Collect is available at selected standalone OFFICE stores, excluding concessions. Available collection stores are shown during checkout. We will email you when your order is ready, and customers normally have 14 days from this notification to collect it.

If you need to track, change or cancel an order, please contact Customer Service as soon as possible. We cannot guarantee that an order can be changed or cancelled once processing has started.

Delivery and tracking: www.office.co.uk/view/content/deliveryinfo-page

Click & Collect: www.office.co.uk/view/content/clickandcollectinfo-page

Returns, exchanges and refunds

Eligible online purchases can normally be returned within 28 days, provided the items are unworn and returned in their original condition and packaging with proof of purchase.

Online footwear orders delivered within the UK can be returned free of charge to participating UK OFFICE stores, excluding concessions, or returned to our warehouse using an available postal or courier method. A charge currently applies when using the DPD Pickup returns service.

Warehouse returns can take up to 10 days to be received and processed. Please retain your proof of return and tracking information until your return and refund have been confirmed. Different arrangements or exclusions may apply depending on the product, purchase location and delivery destination.

Returns and exchanges: www.office.co.uk/view/content/returnsinfo-page

Sizing, products and stores

Fit can vary between footwear styles and brands. We recommend checking the product description and available size guidance before ordering. Availability of half sizes, wide-fit options and individual sizes varies by product and brand.

OFFICE has stores across the UK and Ireland. Store ranges, services and opening hours vary by location. Please use the store locator on www.office.co.uk for the latest local information.

Contact OFFICE Customer Service

For help with an order, delivery, tracking, Click & Collect, return, exchange or refund, please use the official contact options published on www.office.co.uk.

Live chat is available Monday to Friday from 8:00am to 6:30pm and Saturday from 8:30am to 4:30pm. Our automated chatbot is available 24 hours a day, seven days a week.

Customer Service: www.office.co.uk/contactus

Order tracking: www.office.co.uk/track-order

Email: help@office.co.uk

Our official Customer Service page does not currently publish a customer-service telephone number. Please use the contact details on www.office.co.uk rather than telephone numbers listed on unofficial websites.

OFFICE Customer Service

1-8 Moorfield Industrial Estate
Kilmarnock
KA2 0BA
United Kingdom