North West Power Washers Ltd Anmeldelser 

Spoke to James who was very helpful with finding the problem of no fuel on Nilfisk Neptune 3. I would never had found the issue without his help. Also very helpful with instructions on removal of the blown burner coil. Also a mention to Chris, she is a very nice helpful jolly lady, which is always nice. Wouldn’t hesitate to use them again.

Very trustworthy and helpful!

Chris helped me work out what part I needed for my Nilfisk pressure washer, so proceeded to place order. I then sent some pictures of my machine and upon review, James rang me back to advise that there were more underlying issues and would not be cost effective to replace. Order was duly cancelled. Saved me a lot of time and effort by reaching out to me.

Thanks again Chris and James!

Very helpful and parts arrived the next day! Cracking service.

I have an old Karcher 520M which is 24 years old and has been amazing never let me down once until last week it started squealing like a bearing has worn out so I looked for a replacement.

First I looked at the Karcher K5 because my old Karcher was so good, I borrowed my friends K5 which in reality is like a transformer toy in looks and quality the gun is gimmicky and will not last in my opinion and the hose winding is a joke it took me and the wife to hold the machine whilst it knackering me winding it in.

So I ordered a Nilfisk P180 yesterday from here: North west power washers.
I was kept informed how the order processed and it was delivered 1st thing this morning, over the weekend I spoke with them many times asking questions and even got a reply at 10PM Sunday night!!
I couldn't be more impressed with them, nothing was too much trouble.

Unboxing it was a dream to assemble just 1 screw and your done.

Using the PW 1st the cable is made from steel reinforced rubber and is so easy to unwind and wind back up, then the balance of the machine makes it so easy to manoeuvre, then for the best bit the power is unbelievable and also is fully adjustable I think I have won the lottery in power washers if the Karcher is £370 then this one should be over £500 it is that good in my opinion.

Thank you to everyone who steered my in the right direction.

Excellent service I ordered the wrong parts and they agreed for me to return them and they reimbursed me. Then I ordered the correct part after a discussion. Great..

Amazing customer service from Christine James & Faye.
I highly recommend this company for sales service and repairs.
James did a fantastic job repairing my PW.

Great all round company from start to finish. Helpful, friendly and fast delivery. Thank you

I was struggling with a wrongly specified hose for my older powerwash, Chris has been a delight to deal with from start to finish, great advice, perfect replacement part suggested and all dealt with really quickly. Great.

Needed an internal spare part to repair our outdated power washer. The staff were extremely helpful and the part was with us the next day. Fast, polite and helpful service. Would highly recommend.

Called for advice about pressure washers, staff very helpful, never pushed me for a sale like other companies do. So I bought one and its fantastic as well as next day free delivery on it. Brilliant all round company. Highly recommend

Brilliant company..... Ordered spare parts on Thursday lunchtime.... Arrived next morning... Why other companies can't get it right I don't know.... So refreshing to have a firm that is on the ball and values its customers..... Well done.... Will definitely recommend to others...

I visited the premises with a problem. The new Nilfisk handle did not appear to fit the old hose. The staff member fixed the problem of wear on the original hose end brass fitting in a moment and now everything is fine. That's product knowledge and beats my experience with a larger national supplier. They also stock the O rings which can be purchased individually. Excellent.

Fantastic to deal with, friendly advice and very quick deliveries. Highly recomended and will definitely buy from them again

Spoke to Chris for advice on spare parts, needed to email a photo of the machine label for her to reference. Replied to the email within 15 minutes. Unfortunately could not source the parts as the machine is discontinued. Cannot fault the service, very helpful.

Excellent Customer Service

Another excellent service.

I asked for some advice about a Nilfisk pressure washer and received a quick reply. Ordered the necessary part on a Sunday but then emailed a query. To my surprise I received a very quick reply which meant I needed to add to my order. This they did very quickly with no extra postage charge.

Excellent service. Fast response and delivery. Took the time to answer an enquiry on Sunday evening. Ordered at the weekend arrived Tuesday lunchtime👍👍👍

I was having a problem with my Nilfisk 110.4 pressure washer. It was leaking serious amounts of water. I had contacted Nilfisk themselves but they were no help whatsoever - very bad customer after service. I was determined to sort the problem and after some trawling over the internet I came across North West Power Washers Limited. What a perfect example of helpful customer service. Even though It was a Sunday when I contacted them Chris replied immediately and after I sent her photographs of the problem she knew immediately what was needed. I ordered the parts as soon as they came into stock and they were received the very next day. My problem was solved and
I was able to use my pressure washer again. I cannot praise this Company enough.