NordicaGolf Anmeldelser 

Placed an order 11 days ago with the items showing as in stock (golf grips). I contacted the company after a week to see when it was going to be shipped and haven't heard anything back. Poor service and want my money back or the products paid for / not even sure if they're genuine.

Revised after quick response and refund.

Excellent service and would buy from you again. The customer service team was excellent and my parcel was delivered in great time by UPS. Thank you.

Great products and great service as always. I have been looking for the right wedge set for ages. Have been through most of the big names, Mizuno, Cleveland, Titleist Vokey. I now have a set of Acer XB Satin and they are performing better than any of the above.

Great service and quick turnaround from order to delivery. ⭐️⭐️⭐️⭐️⭐️

Great service product and delivery
Thanks

My wife bought £600 tracker we then returned it. Refund never arrived even after e mail promises. PayPal eventually paid her back.

My go to equipment supplier. Great value, prompt delivery, and excellent communications. Highly recommended.

Do not use this website!!
I got an initial email back to a query on an order but asked to cancel an order before it had even been despatched.
They ignored this and multiple further emails and sent the order out regardless. They have ignored my emails asking to arrange a return and refund, worst customer service I’ve ever experienced.

Terrible experience. Returned the product without opening the box. Emailed to confirm they received it and got told they haven't had time to pick it up yet, but it was delivered to a delivery point nearby. Emailed again a week later and no reply this time... two weeks later and the product is returned to me with a sticker "not claimed". Now down the product cost + shipping cost for the return. Local customer service line is "number does not exist" and if you call the main line it says to email. Scammed for 250eu

I ordered an item from this company with VAT paid and this is shown on the invoice. DHL refuses to deliver until I pay VAT as the company does not seem to have done so. Both I and DHL have contacted this company via email but they refuse to answer apart from the first time when they said they would sort it out. I have tried calling the UK number but that turns out to be some solar power funding company and nobody answers the Swedish phone number.

I posted a message on their facebook page to try and contact them, only for them to remove it within a minute.

Don't use.

Their website doesn't overtly tell you they are based in Sweden (even when ordering on a .co.uk website). This isn't a problem unless you need to send something back, which we did, because we ordered a "right-handed" set of clubs and a "left-handed" set were sent.

When placing an order, the order confirmation email doesn't confirm what you have bought, which wouldn't be a problem if we didn't need to challenge what they sent versus what we received.

When the wrong clubs arrived, the personal details of the last customer who had received the same clubs in error, were written on the box - their name, address and phone number, along with a note explaining that they too had ordered "right-handed" clubs and "left-handed" clubs arrived.

When we wrote to Nordica Golf (in English), an email came back to us written in Swedish, which we then had to translate, telling us we were wrong and we had ordered "left-handed" clubs...but we couldn't dispute this as we have no evidence of the order as the email we received confirming the order, only confirms an order was placed, and not what the order is.

Sending the golf clubs back has cost me £31 shipping fees.

The final cheek, was them asking us to lie on the customs form and say the goods were worth 100SEK (about £8) as they didn't want to get charged import duty.

I'm not sure where this will end, but I suspect I won't be seeing the full £167 (and additional £31 shipping costs) I spent with them.

Great product and good prices.

Everything was delivered on time and as per order

Good product, good price, did not take long to arrive, I would of upgraded the shaft if the information was a bit better, I bought an 11 degree club great for long par threes ,

Got what I asked for brilliant and quick service shaft and grip excellent

Really responsive service and good products at realistic prices

I recently bought my second replacement shaft for my G25 driver. The first time I used Nordica I received the shaft perfectly fitted. The problem this time is that the adapter fitted did not fit my club head, despite being advertised on line as fitting the drivers in the G series, it actually was only compatible with the newer G series club heads.
Instead of returning the shaft to them for a re-fit I offered to try to solve the problem myself in the UK by asking for the correct adapter to be sent by Nordica in the post. As I felt the advert was unintentionally misleading I asked for the new adapter to be sent to me without further payment. Nordica said that they would only send on new adapter if I paid for one, despite the fact that I was offering to save them time and money by not returning the club for a re-fit. It seems that Nordica are a good bet for a new shaft as long as nothing goes wrong. Buyer beware!

This company is a simple and utter disgrace, right from its first impression - that it is UK-based - onwards.
An order placed on a Friday was not parcelled up until the following Tuesday. I was told it would arrive with me on the Saturday at the latest. It arrived the following Tuesday.
BEWARE - THEY SIMPLY DO NOT RESPOND TO CUSTOMER SERVICE EMAILS.
BEWARE: UPS - THEIR COURIER - ARE ALSO A SHAMBLES.

This company is based out of Sweden but tries to give the impression that it is a UK based company through its website address. I recently had a horrendous experience trying to return an item that I had purchased. Not only did it cost me £15 to return the item but when their local Postal Service tried to deliver it to them, there was no one at their office so they left a card telling them it was awaiting collection at their depot. They didn’t bother to collect it and so after a number of weeks, the item was sent back to me from Sweden seven weeks after I had originally sent it.

I have tried to resolve the issue with their customer service department but they have absolutely no interest whatsoever. I think they would prefer to continue receiving negative reviews rather than trying to provide decent customer service.

Please do take the time to read the other negative reviews of this company and I think you will find there is a similar theme here. I would never use this company again.