Nz Cars SL Anmeldelser 

Don't trust this company.
We've reserved a car for 7 days and paid in advance. However, it is required to pay for the deposit at a desk with a credit card. This is the only option they allow — I went as far as proposing them 3000 euros of deposit in advance paid by a debit card or in cash but they refused. This is ridiculous, what's the difference if I give the money right away or you held the money on my credit card?

The only reason I can think of is that they want you to buy their premium insurance that would rise the total cost of rental for us for 200!!!!% and then you can pay for the deposit with a debit card.

Looks like a scam to get more money. They kept bullshitting me about credit card being more secure but how a credit card can be more secure for them than having real 3000 euros in cash in their pockets? My credit card can have a limit of 1000 euros or less, definitely less secure, but they didn't care about logic in this situation.

Now I see that it'd probably be even worse to trust them with such a large deposit so I think I got lucky that I only lost my paid in advance rental.

I am very disappointed with Nizacars. We booked their car through Economybooking.com and we loved the price. To our great surprise on arrival on the 26th of May, everything changed on picking the vehicle. Prices changed, deposit amounts changed and the agent who served us completely rejected the authenticity of Economybooking.com that we had used. As if that that was enough of surprises, upto this day our €300.00 deposit has not been paid back despite the fact that we returned their car with no damage at all. I have been trying to call but no one answers. We are left with no option now except to chargeback through the bank. I will not recommend them at all!

En octobre 2024 j'ai loué une voiture sur E-dreams pour un prix raisonnable, mais en arrivant à l'agence nizacars à Malaga fatigué ils m'ont dit que ma carte de crédit n'était pas valable et ils ont triplés le prix de location. En rentrant en Suisse je me suis renseigné auprès de ma banque qui a vérifié mon compte et ils m'ont certifiés que ma carte était valable et qu'ils m'ont bloqués ma carte pour triplé la location.
Ces personnes sont des malhonnêtes patentés, même le responsable de l'agence qui m'a refusé le remboursement.
Je déconseille formellement les gens d'éviter d'être complice de ces personnes malveillantes.
Je ne comprends pas pourquoi ces voleurs ne sont pas en train de croupir dans des geôles

Via auto europe bij Niza als verhuurder gekomen. Normale ontvangst, even wachten, kantoor binnen rijbewijs tonen etc etc. We kregen een vrij nieuwe Dacia Sandero mee met 1300 km ongeveer op de teller. Even wennen aan vooral de koppeling maar de auto functioneerde naar tevredenheid. Tank was slechts een kwart vol. Foto van gemaakt! Bij terugkomst is de auto gecontroleerd en werd erop gewezen dat in het contract stond dat de tank slechts voor een kwart vol was. Geen probleem dus. Met busje weer naar vliegveld en richting huis. Met andere woorden de service van Niza daar was niets mis mee. De borg was de dag erna alweer vrij gegeven dit hebben we wel eens anders meegemaakt.

BE CAREFUL! very unhelpful staff and service, we had booked full insurance with check24 for two cars, the colleague did not recognise the second insurance even though I showed her the confirmation as she wanted to charge us extra for insurance. Both cars were on the same name. The colleague refused to change the name and help us. She let us wait 2 hours in the heat and deal with check24. We were 9 people and it was an awful first experience coming to malaga. At the end we left the cars with no damages. Unfortunately I left the car key of one of the cars in my pocket and I have left the transfer service for my flight. Later I realised that and I ran back where the transfer service let us out and waited there. I have called the customer service for 45 minutes. I couldn’t wait any longer. as I was at my terminal I reached someone of the customer service and told him that I can’t come out but I can send the key by DHL as I arrive in Germany as the colleague confirmed that they have a spare key and there will be no charge. I have sent the key like discussed the next day by DHL and the key has arrived at malaga a week later as it took longer to spain. When I called to confirm that the key has arrived the colleague on the phone told me that the deposit of 300€ will not be returned!! I was shocked and I wrote an e-mail to Jose Maria Marquez and the only thing they had to offer is a discount code after taken 300€ from us!!! They just lost 9 customers where they would earn more then 300€ in the future if they did a good customer service. Please be careful booking here and look for another professional company that cost a bit more then loosing your money in many other ways with Nizacars and never getting it back.

Terrible company, charged me €45 for missing fuel, I refilled 2 miles away from them and returned with a full tank

ich war sehr Zufrieden. Ich habe mir eine Versicherung vor Ort abgeschlussen, um den Urlaub ohne Sorgen zu genießen.

Booked via Easy Terra, always satisfied with them so didn't check the reviews of the company they chose. How wrong was I.... I reserved a car AT the airport and although the office was very close it was with a shuttle! After the usual pressure to get an extra insurance the agent offered me an upgrade twice the price wich I refused again. Then she offered an upgrade of only 15 euros (very clever) wich I fell for. I thought the clutch was a bitt stiff but thats often the case with rentals so I went along. Suddenly the clutch didn't move anymore at all. Very scary!! It took a while and a lot off stress when it finally got in to second gear and I could sort of drive again. This happened twice. I was in tears on the very busy Spanish highway. Called Niza I was welcome to come over and change the car. I came to the office they took the key, looked at me like now what? So I again explained the story again. No apology, no are you okay.?? no this never happens etc etc. Nothing!! I was completely done with this company and didn't trust the other cars anymore so I politely asked for a refund. A rude not possible was the only reply before he walked away.... Wow ... never ever Niza Cars again!!! Ofcourse I also wrote an email to Easy Terra but their reply time for complaints is 8-12 weeks .... I have been renting a car 3 or 4 times a year for many years and its always a surprise what happens but this was absolutely beyond any curtesy.

C’est des voleurs patentés.
Ayant perdu ma carte d'identité à l'aéroport et après avoir obtenu un document officiel par la police nationale je me suis présenté à l'agence.
Refus de me donner un véhicule car ce papier n'était pas valable pour eux, malgré l'intervention de la police et de mon agence de voyage EVANEOS. je n(ai pas pu récupérer le prix de ma location ni par le loueur ni par EVANEOS. Personnel extrêmement désagréable. A éviter absolument et donc aussi les agences de voyage qui les proposent

Scammers not professional,not welcoming costumer, that was awful! They ripped me off, forcing a €400 insurance policy on me, unprofessional they give you pice of papier and strat to give you number from no where.and if you give them the deposit as many people said in the reviews they will acuse you with scratch take as much as they want . The car was a wreck—cracked, bulging tires, uneven wear—and needed service after just 300km! They wouldn't help when i said the car is not in good condition. I booked full petrol, got half a tank, the contract said 6/8, and they still charged me €30 extra! Stay away from this scammers

Te bloquean 300€ para gasolina solamente, y luego te quitan de ese importe 50€ por que los respaldos llevaban un poco de tierra por haber ido a la playa. 50€ de un deposito que era para gasolina por pasar un paño humedo por el respaldo. Un chiste como era de esperar

Abzocke! Achtung! Vor Ort wurde mir gesagt dass der Wagen nicht versichert sei, obwohl ich dies schriftlich hatte. Interessierte dort niemand, ich wurde ausgelacht und man sagte mir, man würde schon was finden am Auto und dann müsste ich mindestens 480€ zahlen. Selbst ein Anruf vom Vermittler Argus half nicht, man blieb dabei, dass weiteres an Geld gefordert wurde.

Terrible Experience...please avoid
I rented a car from NIZACARS AEROPUERTO DE BARCELONA outlet on 30th May’25. At the time of making the upgraded contract, I was informed that it covered full insurance by the company. I pre-paid the rental charges.
I returned the car on 02nd June’25 at the outlet. The car was thoroughly check by the outlet professional. There was a minor mud guard detachment which was cleared by the personnel. He agreed to levy charges only for the fuel difference which I agreed.
However, one day later I received an email from the personnel that I’ll be charges for “damages”. Apparently they had blocked certain amount on my card which was used for this. I was not provided any details of these “damages” and cost break-up for the same. The personnel asked me claim it through third party insurance. This was another shock. I was under the impression that insurance was covered by them as was agreed at the beginning of contract.
There’s no response from the customer service team on why I was charged the damage charges later, the details and cost break-up of damages or claim process for the charged amount.
I had clearly stated my language of preference as English still was given a contract which was in Espanol. All these points clearly highlight deceitfulness on part of them. In spite of having full insurance on their cars with insurance companies, they are illicitly fleecing customers for additional profits.
I would recommend to avoid their services OR be very careful of the above points when you take their services.

We arrived yesterday 3 June 2025 in Nizacars Malaga. Although there were less than 5 customer to get their car we waited more than 1 hour to get our car.
Be careful with the advices of the employees concerning insurances!
An employee told us that we didn‘t have adequate insurance against damage of the vehicle so we took an additional insurance for 220€ extra.
I later learned that that I had this insurance with my booking portal and the employee should have known that. Apparently, however, my booking portal say, that the employees get extra fee for selling additional insurances.
This is what I often read in the rezensions.
Never ever again Nicacars!

What they do is basically blackmail you. I have annual insurance - so I don't generally need insurance. I had the rep tell me that they were going to charge my credit card for 6 weeks and go through the car with a fine tooth comb to find damage. His words - "even if we find a tiny little scratch - we're going to charge you 1800 Euros and the time it takes to get the damage sorted. Basically he was saying that they were going to find damage! I paid 120 Euros for insurance I didn't need because of all the reviews I'd seen after I'd booked the car.
Shocking company - never ever again!

I returned the vehicle without any damage to it, one of the staff understandably goes around and checks all over, he suddenly stops and and shines his mobile phone torch UNDERNEATH THE FRONT BUMPER which you cannot visibly see any scratches because it’s underneath the vehicle!! I said to him that no damage has been done by me which he said OK no problem and so I went away happy in the knowledge all was fine as I couldn’t see any damage whatsoever.
A week after arriving in England I get an invoice via email for £262 which has been taken from my credit card. I’m currently in discussions with Zest who I booked through to get my money back which is taking longer than expected.
Niza Car Rental in Malaga are frauds and thieves and are liars, my trust in this company has gone and I have used them for the last 3 years and will never do so again. Watch yourselves.

I didn't yet pick up a car from them but I called them about my reservation , talked with one lady from Barcelona and I said to her that I have reservation in malaga but they didn't pick up but she said that I have to call to malaga and said goodbye and hung up, that is not a customer service I work a lot with customers but never did I hung up a phone in such a rude way ugh

Literally book anyone else. Scammers.

The worst rental company i have ever experienced!!! They charge you with extra options you never asked for (200 € extra) and do not give you any choice apart sticking to their rules!! Will never rent any car with them bad company to deal with…they never answer to the phone!!!! Not reliable

Pire expérience que j’ai pu avoir dans la location ils vous facture des frais en plus et ne vous laisse pas le choix!!!A éviter absolument

Awful company. They will pressure you to pay for an upgrade and tell you your insurance is invalid and you need an extra insurance. They will make you sign a contract without seeing the car and tell you that you will get the contract afterwards.
Nizacar Malaga