Ilona is the best Massuese I’ve ever had. She’s professional, prompt and an absolute delight. Her intuitive and open minded attitude make me feel safe and connected. I would not go anywhere else. The... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My poor knuckles with broken bleeding skin hirtherto are now smooth and healthy thanks to NYR Stellaria Cream applied almost every night just before bed.
The cheerful lady on Saturday who served me was so welcoming , gave me some tea , explained so many things and was extremely confident and a huge credit to your company. She deserves employee of the y... Vis mer
Marta, the lovely sales assistant, was extremely helpful and knowledgeable. She took the time to explain the products and helped me make the right choice. I am very happy with my almond moisturiser an... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Kontaktopplysninger
Storbritannia
- www.nealsyardremedies.com
4,8
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Neal's Yard Remedies
Thank you for your kind words. It's wonderful to know that both our delivery service and product met your expectations. We hope you continue to enjoy your purchase.
With best wishes,
NYR
Great product lovely staff
29. juli 2026
Svar fra Neal's Yard Remedies
We're so pleased to hear that you love our products and found our Shrewsbury team helpful. Thank you for sharing!
With best wishes,
NYR
Ordering the item was simple and it…
Ordering the item was simple and it arrived very quickly. It is just what I wanted, a room spray which is natural and has a lovely fragrance.
3. august 2026
Svar fra Neal's Yard Remedies
Thank you for taking the time to share your feedback. We're delighted that your order arrived quickly and that the room spray was exactly what you were looking for.
With best wishes,
NYR
Great products
Great products. Staff helpful, explained which was the product that would meet my needs - how much I needed to spend for a discount and I also qualified for a free product.
2. august 2026
Svar fra Neal's Yard Remedies
Thank you for your wonderful review. We're so pleased to hear that our St Pancras team was able to help you find the right products for your needs and ensure you made the most of our current offers. We hope you continue to enjoy your purchases.
With best wishes,
NYR
All staff were warmly friendly and helpful, particularly Maud.
All staff were warmly friendly and helpful.
2. august 2026
Svar fra Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear that our Islington team made you feel so welcome and were able to help during your visit. Your kind feedback means a great deal to us.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
We're so pleased to hear you're enjoying our Comfrey & Mallow Foot Balm. It's wonderful to know it has become a trusted favourite, and we're delighted we could provide exactly what you were looking for.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
We're delighted to hear you're pleased with the quality of our products, and it's wonderful to know that Wild Rosehip Beauty Balm is a particular favourite. Thank you for your support.
With best wishes,
NYR
The aromatic massage oil smells…
The aromatic massage oil smells gorgeous. Great quality as usual, and I love reusing the lovely blue bottles!
31. juli 2026
Svar fra Neal's Yard Remedies
We're so pleased to hear you're loving the Aromatic Massage Oil. Knowing that you appreciate both the quality of our products and the reusability of our blue bottles means a great deal to us. Thank you for sharing your experience.
With best wishes,
NYR
Lovely scent, labelling changed..
I love the scent of the products I purchased and they absorb well into my skin. I also appreciate the organic and natural ingredients. I’ve taken off one star as I don’t think the new labelling is as attractive as the previous style, it makes the product look cheaper in my view, and they definitely aren’t!
28. juli 2026
Svar fra Neal's Yard Remedies
We're so glad you love the scent of our products, and appreciate our natural ingredients!
We appreciate your feedback regarding the new labelling and thank you for sharing your honest thoughts.
With Best Wishes
NYR
The person I spoke to was very helpful…
The person I spoke to was very helpful as she always is.
31. juli 2026
Svar fra Neal's Yard Remedies
Thank you for sharing your kind words.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
Thank you for taking the time to share your feedback. It's wonderful to hear that our store teams have made such a positive impression, and we're delighted that our offers have added even more value to your shopping experience.
With best wishes,
NYR
Always great service
Always great service. Very knowledgeable staff at Salisbury store. I Love the beautiful smelling organic products.
1. august 2026
Svar fra Neal's Yard Remedies
We're so grateful for your kind feedback. It's wonderful to know that our Salisbury team has helped make your visits such positive experiences. Thank you for your continued support and for sharing your love of our products.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
We're so glad to hear you love our products!
We are sorry to hear that you were disappointed with the delivery. Please be aware that standard delivery can take 3-5 working days from receipt of shipping confirmation. If you need a parcel quickly, we would always recommend choosing our express delivery service with the additional charge of £6.99 to avoid disappointment.
However, we're always working to improve our shipping times and we appreciate you taking the time to leave your review
Best Wishes
NYR
Professional and helpful
1. august 2026
Svar fra Neal's Yard Remedies
Thank you for leaving your review.
Best Wishes
NYR
Super fast turnaround from ordering to…
Super fast turnaround from ordering to arrival.
Love using my Citronella formula spray on my arms and legs. Not only does it smell great it has kept the horseflies which plague our garden from biting me.
31. juli 2026
Svar fra Neal's Yard Remedies
Thank you for your wonderful review. We're delighted to hear your order arrived so quickly and that you're enjoying our Citronella Formula Spray. It's lovely to know it has become such a useful addition to your time in the garden.
With best wishes,
NYR
Nice experience
Nice experience! The staff was kind, careful and made me feel comfortable during the whole experience!
1. august 2026
Svar fra Neal's Yard Remedies
We're so pleased you had such a positive experience with us. Your kind words about our therapies team mean a great deal, and we're delighted they helped you feel at ease from start to finish.
With best wishes,
NYR
Great products
Great products, great service consistent for all the years I have been a customer.
31. juli 2026
Svar fra Neal's Yard Remedies
Thank you for your continued trust in us. We're thrilled to hear that the quality of both our products and customer service has remained a constant throughout your journey with us. Your support is greatly appreciated.
With best wishes,
NYR
Helpful staff😊
1. august 2026
Svar fra Neal's Yard Remedies
Thank you for sharing your positive experience with our York store team.
With best wishes,
NYR
Appreciated the assistants knowledge of…
Appreciated the assistants knowledge of the products and not doing the hard sell
31. juli 2026
Svar fra Neal's Yard Remedies
Thank you for your wonderful feedback. We're pleased that our assistant's expertise helped you feel confident in your choices and that you enjoyed a relaxed, pressure-free shopping experience.
With best wishes,
NYR
New fragrances 🥰
Purchased one of the new fragrances, Rubor. Gorgeous, soft and floral.
1. august 2026
Svar fra Neal's Yard Remedies
We're so pleased you've discovered Rubor. It's wonderful to hear you're enjoying its beautifully delicate floral character. Thank you for sharing your feedback with us.
With best wishes,
NYR
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