Received a faulty product in the mail and send a message to the customer service of MyProtein. After sending them the pictures of the damages, I almost immediately received confirmation that a new p... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I just ordered omega-3 supplements. I was offered a €16 discount, with a big button inviting me to claim it. Only the small print underneath revealed that clicking it would sign me up for an €18-per... Vis mer
Selskapet har svart
Lovely selection of taste and dietary preference. Their Whey protein powder with Brownie flavour is delicious! We've also tried both pea protein and soy protein powder (neutral). The pea protein is q... Vis mer
Selskapet har svart
Heel tevreden over dit bedrijf. Tijdens het transport van onze bestelling, was een zak met poeder opengebarsten en was er een (klein) gedeelte uit. Bij wijze van feedback lieten we dit via mail weten... Vis mer
3,9
Bra
191 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Svar fra Myprotein
Hallo,
Bedankt dat u de tijd heeft genomen om een beoordeling achter te laten. Wij waarderen uw opmerkingen zeer.
Wij streven er voortdurend naar om uw winkelervaring te verbeteren, en dat zouden we niet kunnen doen zonder uw waardevolle feedback.
Als u nog vragen heeft, neem dan gerust contact met ons op. Wij helpen u graag verder.
Met vriendelijke groet,
Natalia
It's been a while that I ordered…
It's been a while that I ordered clothing with you. Much has improved: quality, design and choice. I'm very happy with the 4 tanktops that I received from you.
15. juni 2026
Svar fra Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The website was probably bugging or in…
The website was probably bugging or in maintenance. Because so difficult to change the language to French (I didn’t find it), some texts are white on a white font (for example the button to checkout was invisible..). The website was not like that the last time I made an order.
15. juni 2026
Svar fra Myprotein
Hello,
Thank you for bringing these website issues to our attention. We are very sorry to hear about the difficulty you experienced with language selection and the visibility of text. We are actively investigating this to ensure a smoother experience for all our customers.
A message has been sent to your account.
Kind regards,
Liam
Hoog kwaliteit en betaalbar
11. juni 2026
Svar fra Myprotein
Hallo,
Bedankt dat u de tijd heeft genomen om een beoordeling achter te laten!
Het is altijd een genoegen om deze feedback van onze trouwe klanten te ontvangen.
Uw feedback helpt ons om onze service te behouden en te verbeteren, en het team zal erg blij zijn om uw vriendelijke opmerkingen te horen.
Als u nog vragen heeft, neem dan gerust contact met ons op. Wij helpen u graag verder.
Met vriendelijke groet,
Natalia
good service and products
3. juni 2026
Svar fra Myprotein
Hallo,
Bedankt voor het achterlaten van uw review!
Het is altijd een genoegen om dit soort feedback van onze trouwe klanten te ontvangen.
Uw feedback helpt ons om onze diensten te behouden en te verbeteren, en het team zal zeer blij zijn met uw vriendelijke opmerkingen.
Als u vragen heeft, aarzel dan niet om contact met ons op te nemen. Wij helpen u graag verder.
Met vriendelijke groet,
Natalia
Best website for supplements
Always good customer service and great products full of quality
6. juni 2026
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions, please do not hesitate to contact us. We will be happy to assist.
Kind regards,
Natalia
op de website staat er dat je de dag na…
op de website staat er dat je de dag na bestellen het product thuis geleverd staat maar als je naar betalen gaat staat er dat je 9 euro moet betalen om het binnen de 2 dagen thuis te hebben want de gewone wavht tijd is 3 tot 5 dagen. ook na het aankopen word je doorverwezen naar een site die cashback doet van een 16euro maar waarbij je wel 18 euro per maand van je rekening laat trekken. dus toch opletten. kwam niet professioneel over... ook krijg ik geen mail of factuur van mijn bestelling. beetje raar allemaal
5. juni 2026
Svar fra Myprotein
Hallo,
Bedankt voor het achterlaten van uw review!
Uw feedback helpt ons om onze diensten te behouden en te verbeteren, en het team zal zeer blij zijn met uw vriendelijke opmerkingen.
Als u vragen heeft, aarzel dan niet om contact met ons op te nemen. Wij helpen u graag verder.
Met vriendelijke groet,
Natalia
Geliefert was ich bestellt habe und…
Geliefert was ich bestellt habe und ganz schnell geliefert!
19. april 2026
Svar fra Myprotein
Hallo,
Vielen Dank für Ihre Bewertung!
Es ist immer eine Freude, dieses Feedback von unseren treuen Kundinnen und Kunden zu erhalten.
Ihr Feedback hilft uns dabei, unsere Dienstleistungen aufrechtzuerhalten und weiter zu verbessern, und das Team wird sich sehr über Ihre freundlichen Kommentare freuen.
Wenn Sie Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir helfen Ihnen gerne weiter.
Mit freundlichen Grüßen,
Natalia
Prima website
Prima website. Achteraf werd ik doorgestuurd naar een soort van cashback advertentie maar niet van hun zelf? Hierbij vroegen ze om gegevens? Heel vreemd.
2. juni 2026
Svar fra Myprotein
Hallo,
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten. Wij waarderen uw feedback zeer.
Wij streven er voortdurend naar om te verbeteren en uw winkelervaring te optimaliseren, en dat zou niet mogelijk zijn zonder uw waardevolle feedback.
Neem gerust contact met ons op als u nog vragen heeft; wij helpen u graag verder.
Met vriendelijke groet,
Natalia
Language + Back Button
Good afternoon,
I decided to rate my experience today. And to be honest the products are good, that ain't really the problem. The main problem is your app. You need to rethink it on some specificities. For example, in terms of language, I'm from Belgium and y'all be putting Dutch. I'm happy that I know a little bit Dutch, but if I were a French talking customer on the app I would just give up. The other problem: When you click on a certain menu you don't have a button that brings you back to the menu before. Cause when you just use your phone's button you'll be back to a loading screen that goes for a very long time so I keep closing and opening the app. Maybe the rating shouldn't be as harsh as I put it but I should give it attention so there you go.
Have a nice day
1. juni 2026
Svar fra Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
Svar fra Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Het is handig dat dit product Keratine…
Het is handig dat dit product Keratine en Elektrolyten in één heeft, maar het is walgelijk van smaak! Jammer en zonde van het geld als je elke ochtend iets moet drinken tegen je zin.
18. mai 2026
Svar fra Myprotein
Hallo Charline,
Het spijt me te horen dat u hierdoor gefrustreerd bent.
Ik ben blij dat ik dit probleem voor u kan oplossen.
Geef uw bestelnummer door of neem contact met ons op via uw account, dan kunnen we dit probleem direct oplossen.
Met vriendelijke groet,
Het feedbackteam
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Easy to order and good website minimal…
Easy to order and good website minimal and simple
25. mai 2026
Svar fra Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
FAKE "EXTRA 10% KORTING"!
Op de website stond "EXTRA 10% KORTING OP ALLE EIWITTEN", maar ik heb twee pakken eiwitpoeder gekocht en deze korting niet gekregen.
It was written on the website "EXTRA 10% DISCOUNT ON ALL PROTEINS" but I bought 2 big packs of protein and I didn't get this discount.
24. mai 2026
Svar fra Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
After I bought a product I am not satisfied!!!
After you buy a product you are redirected to a page which it says if you wand to have 16€ discount go to this web site, and the website as I checked is fake.
2. I ordered a wrong item and there was no cancelling option eventhough I realises my mistake in lesa than 10 mins and decided to cancel it and send them message and now they are sending me the pocket!!!!
21. mai 2026
Svar fra Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
It’s a bit early to leave a review
It’s a bit early to leave a review, as the order was only just placed. The first notification I received was that the delivery will be delayed, which isn’t ideal. I also found out that I can only track my order by creating an account; doing so as a guest doesn’t seem to work. Not the best start.
22. mai 2026
Svar fra Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
in één woord WAARDELOOS
in één woord WAARDELOOS, geen gratis shaker gekregen ondanks het duidelijk in de bestelling stond, en klantendienst weigert proactief mee te werken aan een oplossing, nee integendeel, enkel en alleen schuilen achter dat men ergens een vinkje zou moeten aan zetten om deze te krijgen, terwijl het al DUIDELIJK in de bestelling staat, malafide praktijken zo, 1 keer en nooit meer, er zijn alternatieve eiwit poeders ondertussen al gevonden die zelfs vele malen goedkoper zijn!!!
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Myprotein
Hallo AB,
Het spijt me te horen van de frustratie die deze zaak heeft veroorzaakt.
Zou u zo vriendelijk kunnen zijn om uw ordernummer met ons te delen of neem contact met ons op via uw account en we helpen u graag verder.
Met vriendelijke groet,
MYP Feedback Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.