Musixmatch Anmeldelser 

959
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After I learned that the lyrics provided for some songs I listen to on Spotify were provided by Musixmatch, I searched for the app and got to know that I could be a part of the team that provides the... Vis mer

Vurdert til 2 av 5 stjerner

I am a professional recording artist performing under the name Irina Meiskaya (Ирина Мейская). My artist profile on Musixmatch was previously claimed by a former manager who no longer rep... Vis mer

Vurdert til 4 av 5 stjerner

Initially I faced a backlog issue of about 3 months where i wouldn't hear back from anyone. But then I was connected to Pamela from Musixmatch who saw my issue through. She was very quick and professi... Vis mer

Vurdert til 5 av 5 stjerner

Semplice ed intuitiva Offre la possibilità di poter scegliere tra un piano a pagamento ed un piano free per la sincronizzazione. Mi ritengo decisamente soddisfatta di questa stupenda app

Informasjon om virksomheten

  1. Forretningstjenester

Skrevet av virksomheten

Musixmatch is the world's largest catalog of song lyrics and translations


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

959 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 71 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(959)

338 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Soy Blad

Without a doubt, the best app! The experience and ease of use are incredible, and the free option is fantastic—the best app ever! It delivers on everything.

11. juli 2026
Vurdert til 5 av 5 stjerner

MUITO BOM

MUITO BOM. Eu adoro o musixmatch, sinceramente. Podia ficar o dia inteiro traduzindo músicas se pudesse

9. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible horrible service - BEWARE

Horrible, horrible experience using Musixmatch - and my issues still have not been resolved. I paid for the PRO account so my lyrics would be live on Spotify when my song was released. The lyrics did not feed to Spotify. Their customer service bot was down. Their AI system created the completely wrong lyrics for my song. Their platform would not allow me to "send" the edited lyrics. I wrote an email to MM. It took them 3-4 business days to reply. They said everything was working. Now the butchered/wrong lyrics from their AI is feeding to my song on Spotify. I wrote them another email - no reply. It's been 3 weeks and no resolution. Horrible platform and even worse customer service

26. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They claimed they contacted me. Trustpilot confirmed they did not.

Musixmatch publicly claimed they contacted me through Trustpilot, but Trustpilot Support confirmed they did not.

I am an artist using Musixmatch Pro. Several official releases by KØCMOC are live on Apple Music/Spotify and present in FreshTunes with UPC and ISRC metadata, but they are missing from my Musixmatch Pro Roster. Because of this, I cannot add or sync lyrics for my own released music.

Examples of missing official releases:
- улыбаясь страхам — release date 2026-04-07, UPC 5063825125407, ISRC AEA0Q2674738
- Home — release date 2026-03-27, UPC 5063825025097, ISRC AEA0Q2653753
- где я теперь — release date 2026-03-20, UPC 5063825004801, ISRC AEA0Q2649879
- легенда о 54 — release date 2026-03-13, UPC 5063825024588, ISRC AEA0Q2653698
- Любовь 2 — release date 2026-03-08, UPC 5063673536288, ISRC AEA0Q2643314

I already used Add missing release multiple times, submitted album/single links, waited far more than 48 hours, and searched by individual track titles in the Roster search bar. Nothing worked.

Musixmatch replied publicly to my previous Trustpilot review saying they had requested my email address via Trustpilot so they could investigate. This was not true through Trustpilot's official system. Trustpilot Support confirmed in case #02931028 that Musixmatch did not send an official information request. Trustpilot also explained that if a business uses the built-in request tool, it automatically triggers an official email notification. No such email was sent.

This leaves the customer in an absurd situation: Musixmatch says publicly that they requested contact details, Trustpilot says they did not, Trustpilot does not allow me to publish an email address in the review, Musixmatch's email channel only sends an autoresponder, and Musixmatch Pro Messenger eventually says I must subscribe to a paid plan to unlock dedicated human support.

I contacted Musixmatch Pro Messenger again with the artist name, account details, profile link, UPCs, ISRCs, Apple Music links, and the Trustpilot case number. The bot still pushed me to subscribe for human support.

This is not a premium feature request. It is a basic catalogue/roster mismatch. Musixmatch themselves said missing releases can be caused by duplicated or mismatched artist profiles in their catalogue. I need a human to manually check the KØCMOC artist catalogue and attach the missing releases to the correct artist profile.

8. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

excelente

excelente! muy interactivo y rapido a la hora de subir las letras, en unos pocos dias ya estaban

2. juli 2026
Vurdert til 1 av 5 stjerner

the lyrics are wrong like almost…

the lyrics are wrong like almost always. the worst part is they get uploaded to spotify so spotify often times has very wrong or weird lyrics. i hate this website it annoys me so bad bruh. and the best part is that the lyrics are considered "confirmed" so you cant even change them but they shouldn't be confirmed because they're incredibly incorrect

4. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi,

Thank you for your feedback. We're sorry to hear about your experience with the lyrics you've encountered.

While we strive for accuracy, mistakes can occasionally happen. Lyrics on Musixmatch are reviewed and maintained by a large community of contributors and curators, and we continuously work to improve their quality.

If you come across lyrics that are incorrect, we have a channel on our slack community where to escalate, it is called #lyrics-review-assistance.
The slack community can be joined here: https://community.musixmatch.com/?lng=en

Best Regards,
The Musixmatch team

Vurdert til 4 av 5 stjerner

Grazie

Mi ha sorpreso la capacità di non perdere mai di vista le mie richieste
Ho avuto una risposta ad ogni necessità
Grazie

26. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely poor service and no protection against someone loading misleading information on your account.

I released a new song in May and it took a while before the lyrics appeared on Spotify and longer still before they were synchronised. I pay for this service and it is annoying to have to email them again and again to get things moving. Despite the synchronised lyrics appearing on Spotify their site states they need to be verified. They told me everything looked fine on their end but it obviously isn't. Now I have discovered 3 names appearing on my record as collaborating to compose and write lyrics with me. I have never collaborated with anyone to write or compose songs so not only is this factually incorrect but also raises the issue of how secure my account is. I have emailed them with screenshots and still waiting for an explanation and apology.

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hello Bruce,

Thank you for your feedback, and we apologize for the inconvenience you've experienced.

We are aware of an issue where some lyrics may incorrectly appear as requiring verification even when everything has already been processed correctly. Our team is currently investigating this behavior. However, this issue should not affect the distribution of synchronized lyrics to streaming platforms.

Regarding the collaborator names appearing on your record, this information is typically sourced from external metadata providers. However, if the information is incorrect, we can review it and manually remove it where appropriate.

We’ve requested your email address via Trustpilot. If you can share it with us there, we’ll be able to locate your account and prioritize your case.

Best regards,
The Musixmatch Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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