Musixmatch Anmeldelser 

960
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After I learned that the lyrics provided for some songs I listen to on Spotify were provided by Musixmatch, I searched for the app and got to know that I could be a part of the team that provides the... Vis mer

Vurdert til 4 av 5 stjerner

Initially I faced a backlog issue of about 3 months where i wouldn't hear back from anyone. But then I was connected to Pamela from Musixmatch who saw my issue through. She was very quick and professi... Vis mer

Vurdert til 2 av 5 stjerner

Das Programm buggt extrem. Fehlermeldungen sind Part of the game. Um überhaupt einen Songtext hinzufügen zu können, muss man wochenlang auf die Verifizierung des Personalausweises warten. Beschle... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Semplice ed intuitiva Offre la possibilità di poter scegliere tra un piano a pagamento ed un piano free per la sincronizzazione. Mi ritengo decisamente soddisfatta di questa stupenda app

Informasjon om virksomheten

  1. Forretningstjenester

Skrevet av virksomheten

Musixmatch is the world's largest catalog of song lyrics and translations


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

960 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 70 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(960)

339 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Extremely poor service and no protection against someone loading misleading information on your account.

I released a new song in May and it took a while before the lyrics appeared on Spotify and longer still before they were synchronised. I pay for this service and it is annoying to have to email them again and again to get things moving. Despite the synchronised lyrics appearing on Spotify their site states they need to be verified. They told me everything looked fine on their end but it obviously isn't. Now I have discovered 3 names appearing on my record as collaborating to compose and write lyrics with me. I have never collaborated with anyone to write or compose songs so not only is this factually incorrect but also raises the issue of how secure my account is. I have emailed them with screenshots and still waiting for an explanation and apology.

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hello Bruce,

Thank you for your feedback, and we apologize for the inconvenience you've experienced.

We are aware of an issue where some lyrics may incorrectly appear as requiring verification even when everything has already been processed correctly. Our team is currently investigating this behavior. However, this issue should not affect the distribution of synchronized lyrics to streaming platforms.

Regarding the collaborator names appearing on your record, this information is typically sourced from external metadata providers. However, if the information is incorrect, we can review it and manually remove it where appropriate.

We’ve requested your email address via Trustpilot. If you can share it with us there, we’ll be able to locate your account and prioritize your case.

Best regards,
The Musixmatch Team

Vurdert til 1 av 5 stjerner

Musixmatch is a bad service as a fan

I'm a music fan of various bands and because most of them don't add the lyrics to the platform, music fans like myself are forced to add them to appear on apps like Spotify. It's ok, i don't mind adding lyrics of my favorite bands. But most of the lyrics are either incomplete, full of errors, or simply wrong. And you can't edit them because "you are not a curator and the curator said the lyrics are correct". According to their lyric transcription guidelines you're not supposed to copy from other people (probably extends to booklets), so most of the lyrics are full or gramatical errors or wrong words because you aren't supposed to check other sources. And also there's no option to report wrong lyrics. And I already did all of the steps to turn into a curator and still I wasn't invited. I believe that the curators itself don't even check the song for errors or incompletions, they just accept, which is something you should discourage. And also the Ai transcriber isn't any better. The app is full of bugs and its so slow to synchronize the songs. Takes too much time to load the lyrics and sometimes even shows the wrong song. Do better.
6/7 edit: I read your reply and I'm sorry but it's inconvenient to download another app just to have some person to correct lyrics. You should add a option on the app to make a suggestion to correction and it will be appear on some online curators, would make it way easier.

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi Alea,

Thank you for taking the time to share your feedback. We really appreciate hearing from passionate music fans who contribute lyrics and help improve the quality of the catalog.

While human errors can occasionally occur, we rely on a large community of dedicated contributors and curators who continuously review lyrics and help identify and correct mistakes when they are found.

If you believe a lyric contains errors and you do not yet have curator permissions to edit it directly, the quickest way to get it reviewed is through our community Slack workspace, where many active curators are available to help. In particular, we recommend posting in the #lyrics-review-assistance channel:

https://community.musixmatch.com/?lng=en

Thank you again for your contributions and for helping us improve the experience for everyone.

Best regards,
The Musixmatch Team

Vurdert til 2 av 5 stjerner

Copyright problems with lyrics after submitting.

Problems with unknown people taking credit for my work and difficulty removing them manually or through the help desk as the AI assistant goes around in circles and difficult to get human assistance and I am at the top of their leader board at the current time.
Since writing this most of my problems have been resolved by MusixMatch and my publisher. Not all response is taking time. As yesterday I played the lyrics of one of my songs on YouTube and the wrong person was credited for the lyrics even though the distributor credited me. To me this should be there top priority as I was at friends house and she thought this other person had wrote the song. And with my publisher the person has inserted themselves as a Colaborator as it is in several songs he claims authorship it does not seem like a database error is taking time. If I was a major label it would have been done yesterday.
C

23. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi Daniel,

Thank you for bringing this to our attention, and we're sorry for the frustration this situation has caused.

The songwriter and contributor credits displayed on our platform are typically sourced from external metadata providers. If some of these credits are incorrect, our publishing team can investigate and work to correct them.

We've requested your email address via Trustpilot so that we can locate your account and contact you directly. Please share it with us there, and we'll be happy to review the issue and assist further.

Best regards,
The Musixmatch Team

Vurdert til 1 av 5 stjerner

Never works the way it's supposed to

F hell with their constant "error occurred" shit. Why can't we all just have another option of posting lyrics? F monopoly clowns

20. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi Ash,

We're sorry to hear about your experience. We understand how frustrating it can be when you encounter unexpected errors while trying to use the platform.

We'd like to investigate what went wrong and see if we can help. If you're willing, please share your email address with us via Trustpilot so we can locate your account, review the errors you're encountering, and assist you directly.

Best regards,
The Musixmatch Team

Vurdert til 3 av 5 stjerner

Lack of Real and Transparent Customer Service

Updating my review for transparency after being helped by customer support. They reached out to me yesterday and today, June 30, 2026 and July 1, 2026. They refunded the difference between the plan costs with little effort needed on my end so money was no longer wasted on a product I didn't receive. Much appreciated; however, the review only goes to 3 stars because if it takes a public review to get a refund, that is not a good policy. Musixmatch needs a better in-house support system that is responsive to customer needs. The AI chat bot currently implemented will lead you in circles with no actual resolution.

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This company is more focused on taking your money than actually assisting with helping. I renewed my annual Grow Plan on June 17 , 2026. On June 20 , 2026, I downgraded to a Basic Plan for $30 annually in preparation for my next billing cycle. This immediately and automatically switched my account from Grow to Basic. I tried to request either a refund or to have my account reverted back but, the AI help bot is useless and there is no way to contact an actual representative. I highly recommend using LyricFind instead which is cheaper and more focused on actually helping artists. I will only being using Musixmatch when I am required to moving forward. Terrible user experience and customer support.

19. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi Kelson,

Thank you for sharing your feedback, and we're sorry to hear about your experience.

We'd like to take a closer look at what happened with your subscription change and see how we can help provide the outcome you were expecting.

Could you please share the email address associated with your account via Trustpilot? Once we have it, we'll review your case and reach out directly to assist you.

Best regards,
The Musixmatch Team

Vurdert til 1 av 5 stjerner

Mieser Support

Mieser Support, hab ein Artist Profil was verifiziert ist und aus unerklärlichen Grunden wurde ein 2. Profil erstellt obwohl meine IDs beim Distributor seit Jahren hinterlegt ist. Meine Songtexte werden nicht auf Spotify angezeigt, der Support von Spotify kann mir nicht helfen, mein Distributor sagt ich soll mich an Musixmatch melden aber die melden sich seit Wochen nicht bei mir und kriegen es nicht hin meine Profile zusammenzuführen. Einfach mies was mich schon seit einiger Zeit aufregt.

11. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi Nazario,

Thank you for your feedback, and we apologize for the wait you've experienced.

We understand how frustrating it can be to find multiple artist profiles and have lyrics not appearing as expected. We'd be happy to review your catalog and determine whether the profiles can be merged.

We've requested your email address via Trustpilot so we can locate your account and investigate the issue in detail. Please share it with us there, and we'll reach out directly to assist.

Best regards,
The Musixmatch Team

Vurdert til 5 av 5 stjerner

Great for people who wants to help.

As a musician and audio engineer I feel deeply contribute to the production community help with missing lyrics in songs from my country but the syncing experince is abit off with popping back yo the start while editing the other overall are great in my opinion

10. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First experience was a breeze…

Thank you for making my first ever experience with your services an easy one. Quick response and clear instructions I look forward to using these once my video is released ⭐️⭐️⭐️⭐️⭐️

2. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Everything is so well made

Everything is so well made! I love contributing and make/synchronize the lyrics from songs I like to help the people. The tools the web gives to me are super useful and it has everything you would ask for

6. juni 2026
Anmeldelse skrevet uten oppfordring

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