Chris was very calm and reassuring. I was very worried about calling. He has very good customer service skills. We did keep breaking up on the phone possibly because of planes. He remained patient and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Chris was very calm and reassuring. I was very worried about calling. He has very good customer service skills. We did keep breaking up on the phone possibly because of planes. He remained patient and... Vis mer
Selskapet har svart
Now when I say sticky, I'm not talking about icky, nasty, gum stuck at the bottom of the shoe stuff, I'm talking about Nicky's amazing attitude. This is a day or two late but goodness me, I still... Vis mer
Seamless service - Ryan (customer service team member) I called Moriarty law regarding resetting my payment plan. He was so lovely, very professional, friendly and courteous. His calm and respectful... Vis mer
Selskapet har svart
Abdul was very helpful. Broke things down to easy to understand instructions. Managed to sort things out quickly and efficiently. No long hold wait times to speak to Abdul and availible at the weekend... Vis mer
Selskapet har svart
Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Chris was extremely helpful thank you again for your assistance today .

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Sent me letters for a debt over 6 years old . Then these cowboys slapped a ccj on me which is illegal after that time the debt get written off . Most disgusting rude people on the phone . I got so what you got other bills you owe our client money and we want it paid now.
My health is not good but I bet they will hassle in your coffin

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Chris was very helpful and informative with the setting up of my payment plan.

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Was worrying about making the call however Az was lovely, patient and understanding of my situation. Problem resolved, Az was amazing, thanks

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Abdul was so helpful and polite . He sorted everything for me and without fuss

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Fair and friendly agent. Very understanding and we reached a solution quickly.

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Today I was helped by Ian (I hope I got his name right) what a lovely human. Thank you for everything amazing customer service and empathy

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Today I was greeted by Chris on the phone.I had explained about my difficulty paying the debt I had let get so far and what I could do to about it. I had stressed out so much about this phone call but Chris helped it feel like an absolute breath of fresh air from start to finish. I now have a further 60 days and so much less stress. Thank you for the help it is greatly appreciated.

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Called them to inform them that my partner passed away in Feb, as they kept chasing. The agent couldn't have been any less empathetic on the phone. Sorted my query but a bit of personality or a thank you wouldn't have gone a miss, considering it's not my debt or problem to have to sort in the first place!

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I spoke with an agent called Luke who was very helpful and polite 5* thank you Luke 😊

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Chris was very helpful and understanding thankyou

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Mario the agent was really comprehensive and help me to calm down I truly appreciate the help that he provided in this situation,
Thank you very much

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Chris was very professional and really helpful and made everything more clearer for me

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Excellent customer support 👏

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Always very helpful and thorough.
Mario was friendly and efficient and resolved my issue quickly.

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Bruce handled all my issues and came to an agreement to pay off my debt...very helpful and spoke clearly 😊

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Very helpful, compassionate and empathetic

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Luke was absolutely fantastic helping me set up a payment arrangement and offering further advice and helpful links via email i feel a lot better now I have an arrangement in place 😀

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Helpful and was very understanding about my change of circumstances

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