Moriarty Law Anmeldelser 

Calm there here to help what rubbish all they care about is getting money out of you.

Treat you like dirt do nothing but send pointless letters or emails.

Amy spoken very clearly to me and explained it very well and very helpful with my needs and very polite and kind

I spoke to Ian after and can honestly say he is an asset to the company. He talked me through everything clearly and sorted the problem there and then. I have quite bad anxieties and Ian really did make the call easy for me... amazing service

Abdul was very kind talked through everything and helped me set up a payment plan, he is a real credit to the company

Court action continues despite an agreed payment arrangement with So Energy

My experience with Moriarty Law has been extremely stressful and frustrating.

This saga began with a complaint about So Energy to the Energy Ombudsman, which found that I had been treated unfairly and required So Energy to apologise and pay compensation. Following that process, I agreed a payment arrangement directly with So Energy in August 2026.

I have kept to that arrangement. I have concrete written proof of the arrangement and my payments, as well as written confirmation from So Energy that debt collection activity should have stopped.

Despite this, Moriarty Law are continuing court proceedings and have refused to drop the case. My hearing is listed for 6 October 2026.

The matter has been referred to the SRA

Chris was very calm and reassuring. I was very worried about calling. He has very good customer service skills. We did keep breaking up on the phone possibly because of planes. He remained patient and repeated the things that I struggled to hear without any irritation in his voice and he also e- mailed the information to confirm the information that were lost during the breaking up of the call. Thankyou.

I received excellent service today. The person I spoke with, Amarachi was so helpful, explaining things carefully, and listening to what I required. This was a very positive experience, I felt that Amarachi really helped me to find the best solution.Thank you

I would like to give Ryan a 10/10 for his customer service. He was extremely helpful, kind, patient and understanding throughout the call. He listened to my situation properly and helped me reach an affordable payment arrangement of £10.81, which I really appreciated.

Unfortunately, my first experience was very different. I initially spoke with Abdul and I felt that the way I was spoken to was quite accusatory and the customer service was not what I expected. During my second call, I was placed on hold and eventually had to call back again.

Thankfully, when I called back, Ryan answered. The difference in customer service was incredible. He treated me with respect, listened carefully, explained everything clearly and genuinely seemed interested in helping me find a solution rather than making the situation more stressful.

Ryan completely changed my experience with the company and deserves recognition for the way he handled my situation. Excellent customer service and a genuinely kind and professional person.

10/10 for Ryan — thank you so much for your help.

Abdul was very helpful. Broke things down to easy to understand instructions. Managed to sort things out quickly and efficiently. No long hold wait times to speak to Abdul and availible at the weekend which is helpful when working all week. Thank you.

My query was fully resolved James R. Very professional and very caring thank you so much I would 100% recommend Mariarty Law.

Good afternoon everyone! ❤️
Today, I found the courage to call Moriarty Law. I suffer from anxiety and was extremely nervous about making the call, but I knew I needed to reach out and get some support.
I was pleasantly surprised by how the conversation went. I spoke to a polite, professional and understanding customer service representative named Mario, and I immediately felt comfortable explaining my situation.
Throughout the conversation, Mario reassured me and allowed me to speak openly and honestly without feeling judged. I’ve now set up a payment plan and I’m ready to start my journey towards becoming debt-free. 🙌🏽
If you’re struggling with debt and feeling nervous or scared about making that first call, please don’t put it off because of fear. It really wasn’t as bad as I thought it would be, and taking that first step has already made me feel more positive.
Ask for Mario — he was brilliant and really helped me today! ❤️

Seamless service - Ryan (customer service team member)
I called Moriarty law regarding resetting my payment plan. He was so lovely, very professional, friendly and courteous. His calm and respectful voice made my experience so much better. I was so scared to call. He is definitely an asset to your team. Thank you once again Ryan.

Amazing customer service from Mario

Made me feel comfortable, helped me understand, very understanding

Spoke to James talked through my options was really understanding and set up direct debit very nice man thank you James for treating me like a human being

Great customer service from ian. Really helpful and profesional

James r was very helpful and understanding! Thank you for your help and services

The understand and empathy I receive really made me feel like I was valued and understood. Thank you for your understanding and help during this hard time. Was able to set an affordable payment plan.

Fantastic communication, explanation of my situation, explained options available to me and took into account an understanding of my own personal situation!

I just speaking to Mario, about my debt, and he was very understanding, and tidy to talk to, and he resolved this matter.