Mobility Hire Anmeldelser 

366
TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From my initial conversation with Ashley, to delivery of two profile beds, Mobility Hire has been excellent. Ashley, Victoria and Kelly have been amazing in helping to find the right beds to suit... Vis mer

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Vurdert til 5 av 5 stjerner

During a weekend when my Dad desperately needed a hospital bed I rang and spoke to someone straight away. I recieved an email at 10.30pm and a bed was being delivered by Sunday afternoon. Everyone... Vis mer

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Vurdert til 5 av 5 stjerner

Superb service from Mobility Hire. A phone call on Friday afternoon, a bed delivered by 8.15 the next morning. Immediate kind response from a real person when you phone -unlike robots elsewhere. The m... Vis mer

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Vurdert til 4 av 5 stjerner

I hire a wheelchair with electric assistance for my summer holiday every year. This time delivery was not by a courier who just brought the wheelchair packed in a box, but in a small Mobility Hire van... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr
  2. Leverandør av hjelpemidler for funksjonshemmede
  3. Leverandør av medisinsk utstyr
  4. Rullestolutleie

Skrevet av virksomheten

Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

366 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(366)

207 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Wheelchair for respite

Hire of the Rea Azalea wheelchair for my Mum whilst she is in respite for 2 weeks.
Phone call to discuss options, very informative and helpful.
The wheelchair was delivered as arranged and explained to the staff looking after my Mum.

20. august 2025
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Svar fra Mobility Hire

Thank you for your kind feedback. We’re delighted to hear that our team were able to give you clear and helpful advice when discussing options for your mum, and that delivery went smoothly. It’s great to know the wheelchair was explained properly to the staff looking after her.

We’re really glad we could support you during her respite stay. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Great service and easy to deal with

Great service and easy to deal with. Needed to hire at short notice and scooter was delivered the next day.

15. august 2025
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Svar fra Mobility Hire

Thank you for your kind feedback! We’re so pleased we could make the hire process easy for you and arrange delivery of the scooter at such short notice.

We really appreciate you sharing your experience. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

I first used this company in May this…

I first used this company in May this year to hire a Rise & Recliner chair to use at home for a few weeks. This was to assist with my recovery from having a Total Left Hip Replacement.
I honestly can’t thank them enough, the Team were ALL fantastic from start to finish. Mark delivered and collected the chair and was so polite, considerate and helpful on both occasions. The chair was such a help that I ordered my own one through the company which was made for me and recently delivered. Cerys was super helpful with arranging this for me and nothing was too much trouble. I kept her very busy with all of my questions via email.
A very good company that I would not hesitate in recommending to anybody, thank you again.

7. juli 2025
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Svar fra Mobility Hire

Thank you so much for taking the time to share your experience. We’re delighted to hear that the Rise & Recliner chair was such a help during your recovery, and even more pleased that you’ve now received your very own chair.

It’s fantastic to know that Mark made delivery and collection easy and that Cerys was able to support you so well with your purchase — we’ll be sure to pass along your kind words to them both.

Your recommendation means a great deal to us, and we’re truly grateful for your trust in our team. Wishing you continued comfort and a smooth recovery with your new chair. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Very helpful and friendly Company

Really helpful staff answering all of my questions, arrived on time and the driver was very friendly and helpful…would recommend you in the future
Thank you
Denise Rumsey

14. august 2025
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Svar fra Mobility Hire

Thank you for your lovely feedback! We’re delighted to hear our team were able to answer all your questions and that delivery was on time. It’s great to know our driver was friendly and helpful too.

Your recommendation means a great deal to us, and we’d be very happy to support you again in the future should you need it. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Excellent service from order to delivery

Excellent service from order to delivery

14. august 2025
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Svar fra Mobility Hire

Thank you for your kind feedback! We’re so pleased to hear you found the whole process excellent from order through to delivery. That’s exactly the experience we aim to provide.

We really appreciate you taking the time to share your review. Many Thanks Mobility Hire :)

Vurdert til 2 av 5 stjerner

Bad policy and no refunds

Well order bed for my mum to come home to die but didn't make it never used the bed paid £635 pounds for it rang up on Easter Tuesday to tell them as they close Easter Friday mum past sat 19th April would not give eneny money back of 635pounds which was a lot of money not to get some of it back got no heart you think they would pay some of it back just got aload of what rules our don't hire of these people unless you know all there polices would not hire of them again two weeks hire for electric bed £635 is alot to lose

18. april 2025
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Svar fra Mobility Hire

We are so very sorry to hear about the passing of your mum, and we send our heartfelt condolences to you and your family.

Regarding the hire charge, the majority of the cost related to arranging a special Good Friday delivery. As this fell on a bank holiday, we had to draft in additional support to ensure the bed could be delivered when you needed it, which is why the cost was higher than a standard hire.

We completely understand how difficult this feels in light of your circumstances, and we’re sorry for any distress caused. Your feedback is important, and we’ll continue to review how we communicate these costs and policies so they are always as clear and sensitive as possible.

Thank you again for sharing your experience with us, and please accept our sincere condolences once more. Kind regards Mobility Hire.

Vurdert til 5 av 5 stjerner

Scooter was ready and waiting at the…

Scooter was ready and waiting at the festival we booked, Fully charged and ready to go. Will definitely use again!

14. august 2025
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Svar fra Mobility Hire

Thank you for your great feedback! We’re delighted to hear your scooter was ready and waiting at the festival, fully charged and good to go. It’s fantastic to know everything went smoothly and that you’d be happy to use us again.

We really appreciate your kind words and look forward to helping at your next event! Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Couldn't be better.

very helpful and knowledgable customer service.
prompt delivery on day requested
equipment in perfect condition and very comfortable profiling bed.

11. august 2025
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Svar fra Mobility Hire

Thank you for your lovely feedback! We’re so pleased to hear you found our customer service team helpful and knowledgeable, and that delivery was prompt on the day you needed it.

It’s also great to know the profiling bed arrived in perfect condition and is providing you with comfort.

We really appreciate you taking the time to share your experience. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Excellent service

I have used Mobility Hire time after time for the past 3 years. I have never come across anyone rude. The salespeople I speak with on the phone are always polite, and I always have a laugh on the phone. The people who collect the electric bed I hire are equally as friendly. They always check if I have had any problems and show genuine care and understanding.

I would highly recommend this company to anyone needing to hire equipment.

Thank you, Mobility Hire

15. august 2025
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Svar fra Mobility Hire

Thank you so much for your kind words and continued support over the past three years! We’re so pleased to hear that every interaction — from our sales team to our delivery and collection staff — has been friendly and helpful.

It’s wonderful to know you feel cared for and understood, and that you’ve enjoyed your experience with us consistently - this is what we aim for. Your recommendation means a lot, and we truly appreciate your loyalty.

Thank you again for choosing Mobility Hire, and we look forward to assisting again should you need us! Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Excellent service

Very quick delivery, meeting the time slot, and everything set up perfectly by the driver who spent time demonstrating the operation of the bed and was extremely pleasant and helpful throughout. The bed itself is excellent and meets all our needs. Together with the courtesy call to check that all was well this adds up to a perfect service experience.

13. august 2025
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Svar fra Mobility Hire

Thank you for your fantastic feedback! We’re delighted to hear that delivery was timely and that our driver was able to set up the bed, explain its operation, and provide a pleasant experience for you.

It’s wonderful to know the bed meets all your needs and that the courtesy call added to your positive experience. We truly appreciate you taking the time to share this with us. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

The most helpful company

The most helpful company, from start to finish.
People on the phone were very clear about their service and the delivery was incredibly professional. We rented but they actually brought us a new item.

7. august 2025
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Svar fra Mobility Hire

Thank you for your wonderful feedback! We are so pleased to hear you found our team helpful and clear over the telephone, and that the delivery was professional too.

We really appreciate your kind words and should you need anything again in the future please do not hesitate to contact us. Many Thanks Mobility Hire :)

Vurdert til 1 av 5 stjerner

Obviously former used car sales …

Obviously former used car sales personnel.
You don't get what is advertised at the advertised price.
Con men.
Tried to purchase a mobility device advertised at approximately £55.00
Enterd site to be told it was £260.00.
I HOPE HER INDOORS IS HAPPY

13. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Mobility Hire

Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience and understand your frustration. We want to reassure you that we do not believe in misleading pricing or practices. We work hard to ensure all our pricing is clear and transparent on our website.

The device you saw advertised at £55 was likely the weekly hire price, however we do then display the different delivery & collection costs or purchase costs on our website as well. We do genuinely try to do our best to make pricing clear and our team are available over the telephone and are happy to talk these options through with you too. We always endevour to try and find the right equipment at the right price for you.

Please do not hesitate to contact our team directly on 0800 111 6234 and we will do our best to resolve this for you. Many Thanks Mobility Hire.

Vurdert til 4 av 5 stjerner

Was a godsend for the weekend

The vehicle was a tad difficult to steer quickly but the battery held out the whole weekend. Wasn't great over big lumps on the ground but no fault of the vehicle itself.

6. august 2025
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Svar fra Mobility Hire

Thank you for taking the time to share your experience with us. We are glad to hear the battery lasted the whole weekend and that the mobility scooter performed reliably for you.

We understand your point about the steering being a little more difficult at times especially on rougher grounds - just so you know this model of mobility scooter is available with power steering, which makes handling much easier. If you hire again we would be more than happy to arrange this for you. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

absolutely amazing service

absolutely amazing service - ordered 3 profile beds all delivered on time - your delivery driver was professional - Phab will be using you every year from now onwards

8. august 2025
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Svar fra Mobility Hire

Thank you so much for your fantastic feedback! We are delighted to hear that everything went smoothly with your order, and that our delivery driver provided a professional service. We will ensure this feedback is passed on to him.

It is wonderful to know you were happy with the whole experience, and we're especially pleased to hear that you wil be using us again going forward - this is the highest compliment we could recieve!

We really value your support and look forward to assisting you again. Many Thanks Mobility Hire :)

Vurdert til 4 av 5 stjerner

Great service and helpful staff

Great service and helpful staff . The only problem is the scooter I chose. It's a boneshaker! I wouldn't recommend it after an injury for this reason but luckily I shall only it for a few weeks more for a temporary injury until I can drive. Overall good service

8. august 2025
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Svar fra Mobility Hire

Thank you for your honest feedback and for your kind words about our service and team.

We’re sorry to hear the scooter felt uncomfortable to use. Just to clarify, folding scooters unfortunately don’t come with suspension, which can make them feel a bit bumpier compared to larger models. They are designed mainly for convenience and portability rather than comfort over uneven ground.

That said, we really appreciate your feedback as it helps us ensure we explain these differences more clearly for future hires. If you ever need to hire again and comfort is a priority, we’d be very happy to recommend alternative models better suited to post-injury use.

Wishing you a smooth recovery, and thank you again for choosing us. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Friendly but informative support…

Friendly but informative support throught all communication with every contact

8. august 2025
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Svar fra Mobility Hire

Thank you so much for taking the time to leave us this lovely review, we really do appreciate it.

We’re delighted to hear that you found our team both friendly and informative throughout all your communications with us. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

Quick and helpful

I rang to enquire on the Wednesday and the reclining chair was delivered on the Friday - really helpful

8. august 2025
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Svar fra Mobility Hire

Thank you for your feedback! We’re so pleased we could help and arrange delivery of your reclining chair so quickly. It’s great to hear the process was smooth and that our team was helpful along the way.

We really appreciate you taking the time to share your experience and hope the chair is making a difference for you. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

A Good Experience All Round.heliver man arrived at the time he…

The deliver man arrived at the time he said and was very polite and friendly. He assembled the chair and plugged it in to the power socket. He made sure we understood the controls for the chair and left everything tidy.

6. august 2025
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Svar fra Mobility Hire

Thank you for your kind review! We're delighted to hear that delivery went smoothly and that our driver was polite, friendly, and thorough in setting everything up. It’s great to know he took the time to explain the controls and ensured everything was tidy before leaving.

We really appreciate your feedback. Many Thanks Mobility Hire :)

Vurdert til 5 av 5 stjerner

very professional and friendly service

very professional and friendly service. The much needed bed arrived on time.

31. juli 2025
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Svar fra Mobility Hire

Thank you for your great feedback! We're so pleased to hear you found our service professional and friendly, and that the much-needed bed arrived on time.

We really appreciate you taking the time to share your experience and are glad we could be of help. Many Thanks Mobility Hire :)

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