Visited Millets in Chippenham today for a pair of walking boots. Received excellent help and advice from Doug .
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Called in to the Chippenham store today on a whim. Looked at walking boots/shoes. Didn't find anything comfortable in my 'budget' but so glad Denise mentioned that a Merrell boot could change my mind... Vis mer
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We were assisted by Doug at the Chippenham store, who had been employed by Millets for 60 years! Not only did he make useful suggestions regarding our purchases but filled us in on a bit of company hi... Vis mer
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Wow - I came to this site to leave a 5* review; it's amazing that Millets has an average score of 4.8 from tens of thousands of reviews! Popped into Millets today for a quick look and ended up buyi... Vis mer
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Informasjon om virksomheten
Om Millets - Chippenham
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktopplysninger
17/18 High Street, SN15 3ER, Chippenham, Storbritannia
- 01249 472533
5,0
Enestående
925 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We were most impressed with the…
We were most impressed with the assistance from Doug in store. Thank you
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Great camping store
It's the only ever place I get my camping items from the staff are out of this world they are full of helpful information
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent service, knowledgeable staff and reasonable prices
Whilst I knew what I wanted on this occasion I was immediately offered help by the friendly and knowledgeable staff.
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Friendly
Friendly, helpful staff. Good range of products
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
The gentleman that served us was very…
The gentleman that served us was very helpful and knowledgeable. A very pleasant person. My husband and I bought a pair of walking boots each .
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Stock and service very good
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great service from Doug
Great service from Doug in the Chippenham branch.
All staff friendly and knowledgeable - there's nowhere else in the town selling the specialist stuff that Millets does. We'd be lost without it.
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent Customer Service
Wow - I came to this site to leave a 5* review; it's amazing that Millets has an average score of 4.8 from tens of thousands of reviews!
Popped into Millets today for a quick look and ended up buying 2 pairs of premium walking boots thanks to Doug. Doug has worked for Millets for 61 years (yes really) and knew the original Mr Millet personally. Fantastic service - thank you.
23. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.
Thanks again,
Millets Customer Care Team
Attentive service
Attentive service, good stock of camping and outdoor essentials. My favourite local store for those things!
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Millets- Chippenham
Vicki was very helpful in choosing my latest footwear from this store.
Always find a good bargain.
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Helpful staff member (Vicki)
Helpful staff member (Vicki) - friendly and store had what I needed. Great prices.
14. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpfull
Very helpfull, freindly and funny thanks lovelies!
10. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Excellent service ,&the best walking…
Excellent service ,&the best walking boots ever!
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Karl
Karl was very helpful and very patient got just what l wanted
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Really helpful guys
Really helpful guys, advised on teenagers walking boots and DofE suitability
4. oktober 2025
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Svar fra Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
perfect service from Karl very helpful…
perfect service from Karl very helpful 👏 thanks buddy 👍
3. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Water proof trousers.
Extremely helpful staff, Karl, and bought just what I wanted. We don’t have a Millets in our neck of the woods so whenever I’m visiting our daughter in Chippenham I always pop into the store where everyone is always friendly and helpful.
10. september 2025
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Svar fra Millets - Chippenham
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
First class Sunday service!
The team member had reserved me some emergency ponchos (£2), as my husband had phoned the store earlier in the day to request this. I found the team member very friendly & helpful. He said that they had plenty in stock. I bought 2 more as they were needed and were priced so reasonably. He took a genuine interest in our short chat, when I told him my daughter was going to Thorpe park tomorrow.
7. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Extremely friendly and helpful staff…
Extremely friendly and helpful staff member, Doug, recommended me the best products and offers. This service was second to none and something you only get in local stores.
5. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Popped in to grab some last minute…
Popped in to grab some last minute camping gear, Doug was super helpful and friendly. Top tier experience
21. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Millets - Chippenham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
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