Market Harborough Building Society Anmeldelser 

Was so made up that you were able to change my fixed rate bond as was convinced that I’d taken out monthly interest payments no yearly and after having a triple bypass am using the income to live on, you teams both at home working and at office have been really helpful thank you , am still confusssed on interest as nothing has appeared yet in my nominated bank account but know itl be sorted soon thanks and keep up good work

Easy to apply abit longer than normal for approval

having a problem with logging in on line. called in at the branch having not having any success over the phone. the staff were extremely helpful and patient and solved the problem.

My wife and I visited the Kettering branch this morning to make some changes to our savings accounts. We were seen straight away by Laura who quickly understood what we wanted to do. She was very friendly and efficient and made the changes we asked for. Overall excellent service.

Visited the Kettering branch today and l was served by Elvira.

Lovely and friendly, she dealt with my enquiry, very professionally and had great attention to detail.

Very happy with my visit and the 5* service.

Excellent, friendly customer service.

Emma was very helpful and knowledgeable and sorted out my problem within minutes

I was at the Rothwell branch this morning carrying out some transactions for the club of which I am treasurer and Jane, who was on the counter, was very helpful in providing me with both the forms and the information I needed to change a signature on the account.

The MHBS listens and helps the community.
It is a really good Building Society.

Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our needs. Advice was honest, concise and helpful and honed in on our personal circumstances. Thank you.

Andy was very welcoming and accommodating. Provided us with clear information on how to manage our account. Very happy with the service provided.

Great products and excellent customer service. Been a customer for nearly a year and looking forward to many more, thanks :)

Visited rothwell in Northamptonshire branch today. Toby was absolutely brilliant. Very polite and helpful. Had plenty of knowledge.

Great Building society with very helpful staff, called them today after having a few issues logging in (All my own fault) and spoke to a very helpful and charming lady who talked me through what i needed to do.

Jen, Claire and Rachel were extremely helpful and knowledgeable. All very friendly and welcoming to the branch. Supported us in opening two accounts this morning which will mature at the same time, ready for a holiday!

Went in today to the Rothwell Northants branch to close a charity account. Jenni Robson who sorted the transaction for me was so helpful and nice. A very pleasant experience hopefully might be back
Lin Ray ,

Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star.
Less great are the online interfaces, which are not always intuitive and occasionally a bit clunky (though they work fine once you’ve navigated them). But I’ll say it again: a great team of people.

Andy was very helpful and thorough when my mum and i came in to address my dad's accounts after he died. He showed kindness and patience with us.

Due to some health issues that are likely to be an increasing problem over time, my partner and I wanted to have the longest period of a monthly return for joint accounts that we could find, to give some financial security during what is likely to be a difficult time.
Staff at Market Harborough have been exceptionally empathetic, kind and helpful in moving our investment to a recent 5 Year Fixed term Bond, paying monthly interest.
We have never known a Company to be so flexible in effecting some changes, and done with such helpful thought, concern, thought, warmth and kindness. Truly outstanding.
If only all firms were like this in having mature , reasonable relationships between company and customer the World would be a better place. Thank you MHBS