Purchased a few things for my son, quality is fine. There doesn’t seem anyway to track your goods, other than download some other companies app (Shop). Downloading endless apps is annoying enough thes... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Purchased a few things for my son, quality is fine. There doesn’t seem anyway to track your goods, other than download some other companies app (Shop). Downloading endless apps is annoying enough thes... Vis mer
Selskapet har svart
Customer service non estistant. Returned £176 of clothes which didn't fit my son... start of January a month later nothing. Recorded delivery they received it. But still no refund or credit note. Nobo... Vis mer
Selskapet har svart
Ordered a tracksuit from Foot asylum fits perfect looks good really good quality. Ive ordered another tracksuit of their website so im hoping all is well as the few reviews claiming holes in clothing... Vis mer
Selskapet har svart
Brought daughter black MERCIER joggers for £30.00. Material absolutely awful black material all over me house every where she walks. This was also the same with hood Rich ones I also brought her f... Vis mer
Selskapet har svart
Welcome to Mercier. A fresh mens streetwear clothing brand with French inspiration. Our trend setting urban clothing include, Suede Caps, T shirts, Hoodies and Tracksuits. Shop Online Today!
UNIT 7, WA11 9XE, ST HELENS, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Extremely fast delivery surprisingly, comfy clothes, would 100% recommend to my friends and others.

Svar fra MERCIERUK
My order was not delivered I have complained and been waiting over a month! for any offer of a refund. Mercier have sent me information to complain to Royal Mail (which I have done) but honestly I have had to chase and chase them! Still not even an apology from Mercier, just been made to feel like I have done something wrong and still almost £200 down! Will not be using again, I say stick with other brands who value their customers and don’t leave 16 year olds without their birthday presents
Great website, quality clothing. The wind breaker was well made and quite thick . Delivery good also recommend...

Svar fra MERCIERUK
Ordered a tracksuit from
Foot asylum fits perfect looks good really good quality. Ive ordered another tracksuit of their website so im hoping all is well as the few reviews claiming holes in clothing and wrong sizes sent. If i receive the correct items ill be happy(Edit- order arrived within 2 days perfect fit correct sizes excellent quality very happy with it will definitely order from here again) 👍😍👌🤩💯

Svar fra MERCIERUK
I really like the brand but the customer service is awful.
I bought three different items and one of them was too big for me.
Had to send it back with my own money. So I used 48 hours tracking service.
The item was delivered to the wear house since then I have been sending emails every single day no response.
This is ridiculous and terrible customer service!!!

Svar fra MERCIERUK
My order has not arrived, on the date of the experience I specified when I placed the order

Svar fra MERCIERUK
Excellent service , really fast turnaround from ordering, very pleased with service and quality
Many thanks 👍

Svar fra MERCIERUK
I always order my daughters clothes straight from the company rather than stores over here as I find it cheaper , never had an issue always speedy delivery and fantastic quality of clothes they wash lovely . Hoodies are my daughters fave as they are so thick and warm she also loves the vests , shorts and joggers . Constant emails to to tell me where my order is and when it should arrive , sizing is spot on. I really can't fault the company all our orders have been positive with no problems what so ever

Svar fra MERCIERUK
**edit: since posting this review, Mercier have been in touch and completed a partial refund for the item due to it not being in stock anymore - I am very happy with their communication and with the other items**
Items sent in good time but one of them had a hole in. I emailed Mercier - no reply. I messaged them through Messenger - no reply.
Another item was too big - I had used the size guide.
Will not use again unless I get some sort of contact from the company.

Svar fra MERCIERUK

Svar fra MERCIERUK
Helaas al 2 maanden nu in afwachting van levering of anders geld terug, helaas. Wordt er erg verdrietig van. Veel geld voor helemaal niks.
Where do I start!!!! My item arrived and I ordered xl and they sent xs so I had to pay out of my own pocket to sent the item back even tho it was there fault, then apparently they didn't receive it so wouldn't send me a replacement, because I did send it tracked and I didn't have a tracking reference number, but I sent proof from my bank that I sent it. So here we are £50 down and nothing to show for it, no phone number or manager to speak to "only email" !!! The company is a joke as I stated in my emails it was my 14 year sons birthday money, so I hope they feel happy ripping off a kid!!!

Svar fra MERCIERUK
The website is easy to use, delivery was quick and product are absolutely amazing 🙂

Svar fra MERCIERUK
The order was placed very easily, with the company covering the customs fees for delivery within the EU. The products are of very high quality.

Svar fra MERCIERUK
It was all so easy to do and it came quick many thanks

Svar fra MERCIERUK
Didn’t take long to arrive , updated on order 😊 young person I bought the hoodie for was well chuffed , it’s a new fav one that’s had to get off her lol , know what I’ll be ordering for Xmas . Thanks

Svar fra MERCIERUK
Bought a khaki hoody and sweater, great quality and get nothing but compliments in it

Svar fra MERCIERUK
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