MERCIERUK Anmeldelser 

I order a puffer jacket that i really liked and I was really excited for it to arrive, i waited like 1 week in a half for it to come in my country, no problem, when it got to my city courier, he said that he tried to reach me but couldn’t and the address is wrong, i called the firm and it was wrong, they didn’t call me and the package came from Mercier with a black tape on top of the box and they couldn’t see the address, and I recalled it so i can get my money back, and has been more than 1 month since i placed the order and i still don t have my money or the jacket, because they have a stupid contract with p2p trackpack that they can t send the packages back to mercier until they have a lot of them, wich is absolutely stupid.

The company doing an amazing job with there brand the jeans I received for my partner was good quality and good material and fits him well on length and waist and true to there sizes I defo order from them again.

Returned immediately as size very narrow. No word from you re refund. I have emailed to be informed once top received. It should be with you by now. 1st time to purchase from
Mercier and v disappointed.

Recently bought a pair of basketball-style shorts for my lad and he was so impressed with them that I ordered him a 2nd pair. The quality and design is excellent, the ease of ordering is great, and, more importantly, I've had personalised emails off Ben. This makes me feel like an important customer. Can highly recommend the Mercier brand. Any chance of plus size for me, please?!!

Just what the lad wanted however, after 3 washes it's gone very bobbly

It was purchased for my nephew.
It arrived quickly which was a bonus.
I don’t think he’s taken it off much only for a quick wash.
He absolutely loves it.
Good quality and great fit.
Would throughly recommend.

the delivery took a little time bc I’m in Germany but the rest was very good the jacket is very warm and good for winter also the patches on the jacket are very good and high quality all in all the clothes are good :)

My experience with MercierUK been great, after read the reviews of negativity, like waiting to get my refund or package from other customers didn't deter me to make my order. I been informed from the beginning of my order until it come to my door. I already knew Mercier from France I had a advantage to know the products but was my first order in the UK. The quality of the products are extremely great and the communication was on point. Everything went smooth and I was really amazed.

My son is wearing it so he must like it 😊
He’s a boy of few words & high tastes 🤣

July 2 Nd I contacted you about the disgusting customer service of Mercier it's now the end of August and I still have to fight battle with this ineffective service ,they lie ,and say they get back to you in two days ,they don't , they say about their policies but manipulate their policies to suit themselves not provide efficient customer service

Hello I ordered a t shirt with a loose fit and I emailed the customer service to return it but never got the email back. It is a very bad customer service and the quality of the product is poor as well.

I ordered 2 crew neck jumpers for my kids on sale, I thought i ordered the crew neck jumpers however on arrival it was apparent I made a slight error and ordered joggers. I returned the joggers and then tried to order the crew neck jumpers but they seem to have been discontinued on the website

Mercier have given me a voucher for the returned items however after trying to contact them and explain to them the voucher is not suitable and I am unable to afford other items on the website. I have kindly asked to get a refund,mercier have ignored my email and not replying or willing to support me.

Now I am 48 pounds down plus the cost of return

I have a voucher which Is useless and I can't use because everything is beyond my financial reach and mercier are repeatedly ignoring my emails.

I will never be ordering another mercier product ever.

Good quality clothing but not much stretch in the fabric. Large top was too small. Next size up wasn’t much bigger. Joggers were about 4 inches too long, and I’m average height. Not worth returning when you have to pay return postage and they don’t offer refunds.

The delivery is good fast
And the product is insane
Thank u Mercier Uk

Ordered twice both times had damaged goods , which paid for shipping and delivery back both times . No sorry no voucher no offer of deliver payment, not very good really when not my fault this happened

Great quality products, I have ordered a few times and always had a great service, quick delivery, always kept informed throughout the whole process. I would highly recommend ☺️

All good delivery was good the jacket is so cool very nice make

Good quality, happy with my order and fast delivery 💯

What can I say …. You ever wish you could find a company that sells great products, fantastic customer service and speedy shipping ????…. Well you’ve found it. My son (very fussy) doesn’t like other brands but fell in love with this company. Purchase for my nephew all the time and now my daughter is in on it. I just love it. Keep doin your thing Mercier xx

I’ve ordered off Mercia uk a few times never a problem with the clothes washed lovely just follow wash instructions it’s not rocket science will recommend this website a happy customer thanks