From the moment I arrived the reception was very nice and welcoming,the person doing my scan told me everything what was going to happen and everything they could do to make things easier for me.The w... Vis mer
Selskapet har svart
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me. Would highly reco... Vis mer
A totally stressless experience. Lovely facility with friendly professional knowledgeable staff. Everything explained in advance and scan carried out quickly with no waiting. A closed MRI is not an op... Vis mer
Firstly met Emma on reception - great friendly and efficient welcome. Then into Belinda the radiographer. Really efficient and friendly too - keeps you informed all the way through. Overall top class... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Kontaktopplysninger
114a Cromwell Rd, Kensington, SW7 4ES, London, Storbritannia
- www.medserena.co.uk
4,8
Enestående
972 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 50 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They were all so kind and made an…
They were all so kind and made an experience I was dreading really nice
22. februar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Overall staff especially lady who…
Overall staff especially lady who helped during MRI was excellent. Hygiene in toilet and reception so tidy and clean.
14. februar 2025
Svar fra Medserena Upright MRI
Thank you for your review. We are really pleased you had a good experience with us.
Kind regards, Medserena
Svar fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us.
We completely understand that this is a large expense - however, Open MRI scanning does cost more than conventional 'tunnel' scanning, due to the specialised nature of the equipment and techniques used.
We do appreciate you taking the time to leave feedback. Kind regards, Medserena
Helpful
Helpful, kind and efficient personnel.
Open MRI was a game changer for me because of my extreme claustrophobia.
18. februar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Peaceful professional caring compassion…
Peaceful professional caring compassion communicating understanding
11. februar 2025
Svar fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Friendly staff
Friendly staff. Refreshments offered on arrival and most importantly somewhere to park
18. februar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
I had a really positive experience on…
I had a really positive experience on the seated open MRI, Amar is professional and very kind and patient.
Jane is incredibly helpful and welcoming.
Thank you so much, I would not hesitate to highly recommend Medserena.
18. februar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review.
We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.
Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future. Kind regards, Medserena.
The whole experience was great
The whole experience was great, as you expect. The receptionist very warm and welcoming. The Radiographer explained the whole procedure and reassuring throughout.
Thank you and well done
17. februar 2025
Svar fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Fantastic Place
This place is brilliant. The staff are polite and friendly and then totally knowledgeable about their jobs. They put me at ease straight away. Nothing was too much trouble for them to get the imaging they needed and to make sure I was comfortable throughout.
14. februar 2025
Svar fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Good scanner I relaxed very easily
Good scanner I relaxed very easily. Would recommend it .
17. februar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Excellent radiographer
Excellent radiographer
Love the upright mri so much more comfortable
9. februar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
From the very start of my process to…
From the very start of my process to have an upright MRI everyone was very helpful and caring. Made the whole process easier for me to cope with. Thank you.
10. februar 2025
Svar fra Medserena Upright MRI
Thank you for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
From the moment I walked in I was…
From the moment I walked in I was looked after amazingly, put at my ease , as I was very nervous. The scan itself is a wonderful way of having an m r I scan sat in a chair the time flew by .
11. februar 2025
Svar fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Wonderful staff and service
The whole experience was warm freindly, friendly and reassuring made possible by excellent staff.
11. februar 2025
Svar fra Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
First class from Start to finish
First class from Start to finish. Seen on time. Very polite young lady looked after me.
3. februar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Viewing only and my husband was so impressed
we arrived to see if my husband could tolerate the scanner bearing in mind the scanner was switched off
so he could view without it being on. DAVID was very reassuring and my husband decided he could do it. so David agreed to switch the scanner on and do the scan
there and then which was excellent, we had travelled quite a distance so I think David was taking that into consideration. all in all is was a positive experience and thankyou to MEDSERENA
31. januar 2025
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review.
We’re really pleased to hear about your positive experience and appreciate the kind comments about David. We understand that undergoing MRI scans can be challenging, so we are glad that we were able to accommodate your needs.
Thank you again for sharing your experience, and we look forward to welcoming you back in the future, if you need any further imaging.
Kind regards, Medserena
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Svar fra Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Great team
On arrival the receptionists were welcoming.
Becky who did the Scan made me feel very comfortable and relaxed.
All staff I encountered made me feel comfortable and I was no longer nervous.
Big thank you to the team
10. februar 2025
Svar fra Medserena Upright MRI
We are really pleased you felt at ease and had a pleasant experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
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