Medserena Upright MRI Anmeldelser 

972
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From the moment I arrived the reception was very nice and welcoming,the person doing my scan told me everything what was going to happen and everything they could do to make things easier for me.The w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me. Would highly reco... Vis mer

Vurdert til 5 av 5 stjerner

A totally stressless experience. Lovely facility with friendly professional knowledgeable staff. Everything explained in advance and scan carried out quickly with no waiting. A closed MRI is not an op... Vis mer

Vurdert til 5 av 5 stjerner

Firstly met Emma on reception - great friendly and efficient welcome. Then into Belinda the radiographer. Really efficient and friendly too - keeps you informed all the way through. Overall top class... Vis mer

Informasjon om virksomheten

  1. MR-klinikk
  2. Diagnosesenter
  3. Medisinsk diagnostisk bildesenter

Skrevet av virksomheten

Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

972 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 50 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(972)

81 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good place to go

Everyone was really lovely & I had an appointment really quickly. Just waiting for results. Shame that one has to go privately to get anything done!

31. mars 2025
Vurdert til 5 av 5 stjerner

Wonderful - I would have never been able to have an MRI otherwise

Wonderful service! I am very claustrophobic and never would have been able to have an MRI otherwise.

The team were so kind and caring. The experience was very good; the upright machine is open and you are able to watch a tv show like Friends or relaxing nature scenes. The staff talk you through the whole time and let you know when you can move and when you need to stay still (most MRIs are a series of smaller tests). Highly recommended.

14. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kind and understanding staff

Kind and understanding staff. Made you feel calm and relaxed

2. mars 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review.

We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

My experience

Good, organized and caring

1. mars 2025
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Svar fra Medserena Upright MRI

Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

Seen immediately as I walked in

Seen immediately as I walked in, the radiographer explained everything to me perfectly, highly recommended 👌

26. februar 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

excellent patient care

excellent patient care, technical expertise in positioning and image acquisition, ability to handle anxious patients, clear communication with radiologists, and maintaining a clean and safe working environment

9. februar 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us.

We appreciate you taking the time to leave feedback. Kind regards, Medserena

Vurdert til 5 av 5 stjerner

The comparative detail of the Upright…

The comparative detail of the Upright MRI machines is second to none. Don't put off years of unsuccessful NHS appointments.
I wish we had used these services years ago!

21. februar 2025
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Svar fra Medserena Upright MRI

Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and that our Upright MRI machine made the process easier for you.

We appreciate you taking the time to leave feedback. Kind regards, Medserena

Vurdert til 5 av 5 stjerner

Felt very comfortable and out at ease

Felt very comfortable and out at ease. Friendly staff.

1. mars 2025
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Svar fra Medserena Upright MRI

Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

Easy to find

Easy to find. Parking spaces just outside. Friendly staff. Fairly quick for an MRI and not as claustrophobic.

1. mars 2025
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Svar fra Medserena Upright MRI

Thank you for your review. We are pleased we were able to make the experience as easy as possible.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

Excellent experience

Easy to book my MRI appointment, with questions answered promptly. Helpful/friendly staff during the scan. Radiologists report arrived a few days later. Excellent service all round. Also, I’m highly claustrophobic and I had no problems with the open MRI.

21. februar 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review.

We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.

Kind regards, Medserena

Vurdert til 4 av 5 stjerner

The emoyees I dealt withb were…

The emoyees I dealt withb were extremely helpful Jane Becky and the radiograpgmher
Customer care excellent
I have not received as yet the disc which I received last time of my MRI !

25. februar 2025
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Svar fra Medserena Upright MRI

Thank you for your review. We are really pleased you felt at ease and had a positive experience with us.

Regarding your images, we no longer provide a CD or USB, however, a digital link is sent to your email to access our image portal, Medicai. Please contact the centre if you have any issues regarding this.

Kind regards, Medserena.

Vurdert til 5 av 5 stjerner

Upright MRI scan is a great alternative…

Upright MRI scan is a great alternative to the tunnel MRI and whilst the position was uncomfortable it was not claustrophobic and over in 17 mins.

19. februar 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review.

We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

Excellent service received from Medserena london

Excellent service received from the reception staff and the radiographers.. all very helpful, supportive, professional and organised.

21. februar 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review.

We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

I was able to feel calm and reassured

I was able to feel calm and reassured, the staff looked after me very well, as I suffer from anxiety and claustrophobia. I would recommend Medserena without a doubt.

17. februar 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

Amazing staff very caring

Amazing staff

23. februar 2025
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Svar fra Medserena Upright MRI

Thank you for taking the time to leave a review. We are really pleased you had a positive experience with us.

Kind regards, Medserena

Vurdert til 5 av 5 stjerner

You do not feel claustrophobic, so much better than the conventional MRI scanner machine.

Absolutely lovely staff, very caring and knowledgeable.
The facilities are immaculately clean and sterile.
I would definitely recommend this MRI scanner machine, you do not feel claustrophobic at all.
You can watch the television while in the scanner and it’s not as noisy as the conventional MRI.
Would highly recommend.

21. februar 2025
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Svar fra Medserena Upright MRI

Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.

Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future.

Kind regards, Medserena.

Vurdert til 5 av 5 stjerner

Previously had difficulty with closed…

Previously had difficulty with closed MRIs, so was sent to Medserena for an open MRI. The Radiologist was very understanding and kind, and I was able to complete the procedure.

22. februar 2025
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Svar fra Medserena Upright MRI

Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.

Kind regards, Medserena

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