From the moment I arrived the reception was very nice and welcoming,the person doing my scan told me everything what was going to happen and everything they could do to make things easier for me.The w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me. Would highly reco... Vis mer
A totally stressless experience. Lovely facility with friendly professional knowledgeable staff. Everything explained in advance and scan carried out quickly with no waiting. A closed MRI is not an op... Vis mer
Firstly met Emma on reception - great friendly and efficient welcome. Then into Belinda the radiographer. Really efficient and friendly too - keeps you informed all the way through. Overall top class... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Kontaktopplysninger
114a Cromwell Rd, Kensington, SW7 4ES, London, Storbritannia
- www.medserena.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Being claustrophobic I could never do…
Being claustrophobic I could never do the closed scanner ,the young man who did my scan put me at ease from the onset .All the staff including the receptionist are very caring and professional .I would give them all five stars
No waiting around and easy to find and…
No waiting around and easy to find and clean and process easy.
Great for people with Claustrophobia
Great service and friendly staff. Easy for claustrophobics to use.
Made to feel really comfortable the…
Made to feel really comfortable the staff were so nice, for people with claustrophobia it is the only way to go, I basically sat in a chair and watched only fools and horses
5 stars thank you Beverly
Satisfactory experience.
The entire process was very satisfactory.
Being claustrophobic, I found this to be a very good option for the MRI scan. It went really well.
I was initially scared, but the staff were quite reassuring, and did everything to make me comfortable. Once the scan started, I was good till it was completed.
Also, booking my appointment was easy and staff was very helpful.
Professional, efficient and friendly service
I got a walk in appointment which was so appreciated. The staff were all positive, friendly and professional. The upright MRI scanner was a revolution. No claustrophobic experience.
I was made welcome was reassmade very welcomeured by…
I was made welcome was reassured by staff and asked to relax
Staff made me feel relaxed straight…
Staff made me feel relaxed straight away , not really something you want to repeat every week , but was the best it could be
Easy from start to finish.
Easy from start to finish.
Great way to have a scan if uncomfortable with enclosed space + able to watch TV as it’s being done.
Very helpful staff made the experience very pleasant.
Thank you +++++
Good Location,polite receptionist and…
Good Location,polite receptionist and nursing staff ,no waiting time ,Very good Radiologist s response to Consultant s request.
Do not be fooled by their high prices
Do not be fooled by their high prices. High price does not indicate quality. Their scanners are old; they told me they had them reconditioned in 2017. Best practice for safety and accuracy are scanners that are less than 10 years old. A bigger problem is the admin are incredibly unhelpful and rude. The admin assistant I spoke to was openly aggressive. If that's the contempt they have for patients with cancer, then I do not trust their clinical standards either.

Svar fra Medserena Upright MRI
I cannot fault the MRI scan it self a…
I cannot fault the MRI scan it self a must for people that have claustrophobia like my self , lovely staff , I’m just have a problem getting the results to the right person
Its so much better than MRI machines in hospital , easy peasy 😄
It’s was quick , no waiting getting anxious. Staff were great , explained all the procedures, put me at my ease .
Great staff
Very good company
This company is very good. I am severely disabled and went for a scan at Medserena in Manchester. Staff were very helpful, friendly and professional.
I would definitely recommend this company.
EVERYTHING!
EVERYTHING! From the receptionist, to the kind radiographer who explained to me every single detail to the possibility for my husband to be there and not feel locked in a tunnel and the scan itself. You have created a human-friendly atmosphere for a scan that in itself could be frightening let alone the nature and findings of it. I have recommended MEDSERENA to many friends already.
Very attentive staff
Obviously not going through a tunnel…
Obviously not going through a tunnel but the lady who did the scan was so helpful. Couldn’t have gone any better.
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