From the moment I arrived the reception was very nice and welcoming,the person doing my scan told me everything what was going to happen and everything they could do to make things easier for me.The w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me. Would highly reco... Vis mer
A totally stressless experience. Lovely facility with friendly professional knowledgeable staff. Everything explained in advance and scan carried out quickly with no waiting. A closed MRI is not an op... Vis mer
Firstly met Emma on reception - great friendly and efficient welcome. Then into Belinda the radiographer. Really efficient and friendly too - keeps you informed all the way through. Overall top class... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Kontaktopplysninger
114a Cromwell Rd, Kensington, SW7 4ES, London, Storbritannia
- www.medserena.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A lifesaver
A lifesaver. For someone who can't tolerate normal MRI scan this was a lifeline. The team at Medserena were exceptional and supported me throughout the process. I can't thank them enough.
Excellent
Iv had several failed MRI Scans which is why I was referred to this clinic. I had a successful Scan, nice quiet environment and was talked through everything that was going to happen before hand and was reassured during the scan as to what would happen next.
Superb patient care and experience…
Superb patient care and experience having a whole spine MRI. Couldn’t recommend them more
Appointment system worked very…
Appointment system worked very well.nice receptionist rang me back and gave me appointment to suit me.staff in scanner kept me well informed throughout the scan.
Thank you very good service and quick…
Thank you very good service and quick scan report
Medserena Manchester - AMAZING
I had an outstanding experience at Medserena Manchester, and I cannot recommend them highly enough! As someone who is tall, big, and struggles with severe claustrophobia, I was extremely anxious about needing a full set of scans - head, whole spine, and shoulder. But the open MRI scanner at Medserena is truly top-notch. I fit comfortably, and for the first time ever, I felt absolutely no fear.
I spent about 1.5 hours with the radiology team, and Stanley and Huma were exceptional. Their patience, reassurance, and constant check-ins made me feel completely safe and supported throughout the entire process. I genuinely couldn’t have asked for better care.
The reception team is just as wonderful. Jane, who booked my appointment, is an absolute angel: warm, helpful, and the perfect welcoming face for the company.
If you’re putting off a scan because you’re scared or think you won’t fit, don’t wait. Medserena will look after you, support you, and make the experience as easy as possible. I recommend them to everyone!
MRI scan
MRI scan was far better than previous flat scans not claustrophobic at all radiographer was very kind and understanding of my difficulties
Friendly and professional welcome
Friendly and professional welcome; very patient introduction to the test equipment- continuous dialogue and frequent updates.
Easy
Clean, bright and helpful staff.
The open MRI is wonderful if you suffer with claustrophobia.
A very easy and pleasant experience
Great support and patience from the…
Great support and patience from the onsite team, they make you feel very reassured.
Excellent service and very welcoming…
Excellent service and very welcoming staff. I was reassured as I was nervous
Very good MRI facility
A modern, clean and comfortable facility. Excellent staff who are professional and accommodating. I’m claustrophobic and cannot cope with a tunnel type MRI scanner, however the “open” MRI scanner at Medserena caused me no problems and was relatively quiet. I can highly recommend this facility.
Good experience all round
Good experience all round. Staff were helpful, everything was explained and handled well.
Professional People which the MRI report came direct to me
I liked the place clean and well lit. Before coming to them I was emailing them from Kuwait and they were very prompt in their response. The MRI staff were very friendly and let my daughter enter the room with me.
What I did not like is that the report took more than the five working days they promised. The second dismay was that the report had to go to my consultant and did not come to me direct. I am the person paying and it is my health. It should come to me direct.
I was very anxious about the apt due to…
I was very anxious about the apt due to being claustrophobia but I was put at ease immediately. The whole experience went at my pace and reassurance given throughout the apt. Very friendly environment from arriving to leaving.
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