Marshalls Plc Anmeldelser 

366
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I received a great service from Marshall’s Seat in Oxford. With thanks to Vinnie and the Team in helping me purchase a Cupra Born seamless.

Vurdert til 5 av 5 stjerner

The Drysis cobbles in Anthracite are a top end product. Great quality and lovely colour. These were set off well with a granite border for our driveway. All materials were provided by Marshalls and i... Vis mer

Vurdert til 5 av 5 stjerner

I have been a loyal Marshall’s approved installer for over 20 years. Over this time we have had various assessors vetting our workmanship. Our new one is called Marc King. He is brilliant. Often going... Vis mer

Vurdert til 1 av 5 stjerner

Ordered some water gel release tablets. Got some vegetable feed tablets. (I don't grow vegetables and am planting hanging baskets at the moment. My Marshalls page is still open at the water gel releas... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av brolegningsutstyr
  2. også i
  3. Betongleverandør
  4. Mursteinsprodusent
  5. Natursteinleverandør

Skrevet av virksomheten

Marshalls is the UK's leading hard landscaping - we manufacture and supply superior natural stone and innovative concrete products to the construction, home improvement and landscape markets. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities. For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03704 112233. Both are available 9am to 5pm Monday to Friday. There are a number of companies with the same name as us - please ensure you have the right one before you leave us a review.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

366 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(366)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, product received in good condition, appropriately packaged, a week earlier than date quoted when ordering on line. A very welcome surprise!

3. april 2024
Vurdert til 1 av 5 stjerner

Still waiting for delivery

Ordered 17 Feb. Est delivery date 27 Fen. Still waiting for delivery. Delivery was originally expected a couple of weeks from the order date, then it was pushed back a few days, then it was pushed back again by a week, then pushed back by another month. Phoned up to ask if we could pick up the bricks from a local supplier to be told that there was no stock in the entire country - why given the false expectation of the delivery dates? Marshalls makes it impossible to plan anything when dates are changed at the last minute.

Update 12 May - delivery was last week, although for some reason quantity of 2 was crossed out on the ticket with qty:1 put in it's place - so only 1 crate was delivered. Phoned up and arranged delivery for the rest of the order for today, despite a text saying delivery was scheduled between 10 and 14.00 it never arrived with no further update. So I guess another call in the morning. I stand by my original statement, marshalls seems unable to deliver and makes planning pretty much impossible.

Update June 10. Still waiting for delivery, since the last failed delivery I filed a formal complaint - no reply. I have not been given a delivery date so as it currently stands I will never see this delivered - dropping from 2 stars to 1 star.

25. mars 2024
Logoen til Marshalls Plc

Svar fra Marshalls Plc

Hi there, we're really sorry that you're experiencing issues with this order, I can see that you’ve been in touch with the team, who will be in touch as soon as the stock is available, thanks, Viki

Vurdert til 1 av 5 stjerner

Misadvised by one of Marshall’s…

Misadvised by one of Marshall’s approved landscapers about a Marshall’s product. When I raised this with a Marshall’s representative they dismissed what I had queried and told me they would not reply to any future communications.
What is the point of an approved Marshall’s Landscaper if this is their attitude.

12. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Marshalls Plc

Svar fra Marshalls Plc

Good Afternoon Gregory, we are really sorry to hear about the experience you have had with one of our landscapers. Please could you email the details of this conversation to grouptechnicalservices@marshalls.co.uk to allow us to follow up and address this matter. Thank you, Adam

Vurdert til 1 av 5 stjerner

Been waiting for four weeks for a…

Been waiting for four weeks for a bottle of Green-Away path cleaner. Apparently it is supplied through a third party. Excellent product (if you can get one!)

20. mars 2024
Logoen til Marshalls Plc

Svar fra Marshalls Plc

Hi, we’re sorry that you had a longer than usual wait for this product – someone from the team is going to give you a call today, Viki

Vurdert til 5 av 5 stjerner

Had to change delivery day

Had to change delivery day, not a problem. On the day, work men started digging up the road but the delivery driver did everything he could and even managed to get all 4 pallets far enough up our driveway that I could still get my car on it. Very happy with the service received.

27. mars 2024
Vurdert til 5 av 5 stjerner

Great delivery experiences

I have bought the bricks twice and my house is located in the school zone area. I know that is frustrating when there is so many cars parking around the narrow street. However, two drivers were patient and had tried their best to solve the problem and managed to come delivering the bricks on time!
Thank you so much for their services!

13. mars 2024
Vurdert til 5 av 5 stjerner

Fantastic customer service

I experienced a few issues at my end due to some unforseen circumstances. I Dealt with Claire via email and over the phone and she couldn't of been more helpful. Arranged a collection and refund without hesitation and kept me in the loop during the while process. Fantastic customer service. Won't hesitate to use Marshalls again

28. februar 2024

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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