Marshalls Plc Anmeldelser 

366
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I received a great service from Marshall’s Seat in Oxford. With thanks to Vinnie and the Team in helping me purchase a Cupra Born seamless.

Vurdert til 5 av 5 stjerner

The Drysis cobbles in Anthracite are a top end product. Great quality and lovely colour. These were set off well with a granite border for our driveway. All materials were provided by Marshalls and i... Vis mer

Vurdert til 5 av 5 stjerner

I have been a loyal Marshall’s approved installer for over 20 years. Over this time we have had various assessors vetting our workmanship. Our new one is called Marc King. He is brilliant. Often going... Vis mer

Vurdert til 1 av 5 stjerner

Ordered some water gel release tablets. Got some vegetable feed tablets. (I don't grow vegetables and am planting hanging baskets at the moment. My Marshalls page is still open at the water gel releas... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av brolegningsutstyr
  2. også i
  3. Betongleverandør
  4. Mursteinsprodusent
  5. Natursteinleverandør

Skrevet av virksomheten

Marshalls is the UK's leading hard landscaping - we manufacture and supply superior natural stone and innovative concrete products to the construction, home improvement and landscape markets. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities. For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03704 112233. Both are available 9am to 5pm Monday to Friday. There are a number of companies with the same name as us - please ensure you have the right one before you leave us a review.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

366 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(366)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Having to phone the helpline because of an ordering error.

Having to phone the helpline because of making a fundamental mistake ordering driveway blocks I was helped by a very courteous and pleasant Lady who corrected my ordering error and the blocks were duly delivered by a similarly courteous Gent, who together deserved a 5 if not 6-star review.
To justify my 3 star review it was the quality of the large blocks that I was not happy with, the small and medium sized blocks were fine, unfortunately out of the 420 large blocks some 52 were badly cracked or broken in half, so in order to complete the drive it was necessary to do a lot of extra cutting to making smaller ones from them and had I been aware of this I would have ordered packs of small and medium blocks and not the project packs.

26. juli 2024
Logoen til Marshalls Plc

Svar fra Marshalls Plc

Thank you for the kind words about our helpline William, and we apologise for the state in which some of the blocks arrived. This is not up to our standard.

Vurdert til 3 av 5 stjerner

It's quite hard to get extra slabs

It's quite hard to get extra slabs. So I required an extra 12, instead all I could get hold of was the pallet size (44). When I spoke to them, they gave me a list of marshals stockist but not who stocked what and I spent hrs driving about for no reason since no one in my area had the slabs.

26. juli 2024
Vurdert til 1 av 5 stjerner

Was unable to purchase an order I made…

Was unable to purchase an order I made on the Marshalls online site. After making my purchase and received a confirmation email, I was contacted by their sales team who accused me of fraud. I requested what made them come to this conclusion and consequently raised a complaint. It has been over two weeks since I filed a complaint to the manager of sales and have had no feedback. And surprise of lack of correspondence from such a well established company. Also, I feel I have been mistreated with unfounded defamation of my character without any explanation why and something I ever experiencedin my life. I was willing to collaborate to resolving the issue with them. But that seems to have been dismissed. On this first experience with Marshalls, I would not recommend anyone dealing with this company who clearly seem to be an unprofessional trade.

18. juli 2024
Logoen til Marshalls Plc

Svar fra Marshalls Plc

Good Morning Adrian,

I would like to extend my sincerest apologies for the inconvenience you experienced with your recent order. Our automated system is designed to flag any discrepancies between the card details and the information provided by our customers. I can confirm that a refund was processed promptly, and BACS details were shared to secure your order. Unfortunately, it appears that there was no follow-up on this matter, which led to the cancellation of your order. This technology is implemented to safeguard our business against potential fraudulent transactions. In cases where genuine customers, such as yourself, are flagged by the system, we have an efficient process in place to resolve these issues via BACS.

I hope this clarifies the situation. Thank you for your understanding.

Many thanks - Adam

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, delivered on the stated day and time and delivery driver was fantastic, nothing was too much trouble for him at all, very polite & helpful driver….,5 stars to him.

1. juli 2024
Vurdert til 1 av 5 stjerner

Goods were delivered week later than…

Goods were delivered week later than agreed.
upon arrival goods were damaged,
still trying to arrange collection & refund .

1. juli 2024
Logoen til Marshalls Plc

Svar fra Marshalls Plc

Hi Robert, we are sorry for the issues you have had with our product. I have requested a full refund for your damaged items. Many thanks, Adam.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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