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From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles.
Saint Georges Ave 1030, 07001, Avenel, USA
3,8
2 anmeldelser
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Excellent customer service, competent and friendly staff
Procedures explained in a manner that is easy to understand and I have complete confidence in recommending their services to family and friends
I have been a patient at Main Street Dental in Mullica Hill, NJ for several years and overall it has been a great experience. Today was different. On Tuesday, I had my teeth cleaned and had a full set of X-ray's done. The X-ray showed a cavity on tooth 13. Since the doctor was not in, I was told to make an appointment for an exam by the doctor and to have the cavity filled. I made the appointment for 12/20. I was told when I made the appointment that I would have the cavity filled at the same time. I received a call stating the doctor would not be in 12/20 could I come in 12/19. I arrived at the office expecting to have the tooth filled. To my surprise, I was told I was only scheduled for an exam. After stating that I thought I was here to have my cavity filled, I was told by Dr. Burt that my insurance needed to be verified and if it was okay, Dr. Burt would work on the tooth. (Why was my insurance being questioned – I didn’t understand). Once, the insurance was cleared, I was informed by the hygienist that Dr. Burt had too many patients and he wouldn't have time to fill my cavity. I was to make another appointment. I left my job an hour early to make sure I was on time for today's appointment. I didn’t get the cavity filled, nor did I have an exam. Dr. Burt looked at my X-RAY and confirmed I have a cavity. Not once did I open my mouth for him to look in it which would have been an exam. I only was moved to the back to sit in a chair. The doctor could have reviewed my X-Ray prior to me e stepping foot in the office. Now I have to take off a couple hours to get the cavity filled. Today was a WASTE of my time and I am appalled at how I was treated in your office today. NOTHING ACCOMPLISHED!!!
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